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Reviews of The Green Park Merter

5 out of 5
The Green Park Merter
Nazim Erten Sokak No:13, Istanbul, Istanbul

Reviews

7.0

Good

Rating 10 - Excellent. 239 out of 801 reviews" "
Rating 8 - Good. 221 out of 801 reviews" "
Rating 6 - Okay. 126 out of 801 reviews" "
Rating 4 - Poor. 94 out of 801 reviews" "
Rating 2 - Terrible. 121 out of 801 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kambiz

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is very old
Stayed 2 nights in Mar 2024
Response from Reservations Dept. /Tugba Aydın on Apr 25, 2024
Değerli Misafirimiz,Öncelikle otellerimizi tercih ettiğiniz ve değerli zamanınızı ayırıp, yorumlarınızı bizimle paylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizi The Green Park Otelimizin herhangi bir şubesinde çok daha iyi bir şekilde tekrar ağırlayabilmek dileğimizle,Saygılarımızla

6/10 Okay

KAYA, PATTERSON

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel needs a major renovation. Very good staff. But no refrigerator in the room. Floor and bathroom needs repair. Decent food.
Stayed 1 night in Jan 2024
Response from Reservations Dept. /Tugba Aydın on Feb 22, 2024
Dear Guest, First of all, we would like to thank you for choosing our hotels and for taking your valuable time & sharing your valuable comments with us. All of our authorized departments have been discussed to take necessary precautions regarding the subjects you have mentioned above. We would like to inform you that we will focus on all issues sensitively in order to welcome in our hotels in a satisfied and happy manner again. We hope to welcome you, our valued guests, in any one of our The Green Park Hotel, in a much better way, Best Regards;

10/10 Excellent

Yuksel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Reservations Dept. /Tugba Aydın on Dec 21, 2023
Merhaba Değerli Misafirimiz,Öncelikle otellerimizi tercih ettiğiniz ve değerli zamanınızı ayırıp, yorumlarınızı bizimle paylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizi The Green Park Otelimizin herhangi bir şubesinde tekrardan ağırlayabilmek dileğimizle,Saygılarımızla

8/10 Good

Mohamad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reservations Dept. /Tugba Aydın on Dec 20, 2023
Değerli Misafirimiz,Öncelikle otellerimizi tercih ettiğiniz ve değerli zamanınızı ayırıp, yorumlarınızı bizimlepaylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizi The Green Park Otelimizin herhangi bir şubesinde tekrar ağırlayabilmek dileğimizle,Saygılarımızla

10/10 Excellent

Kasim

Stayed 1 night in Dec 2023
Response from Reservations Dept. /Tugba Aydın on Dec 21, 2023
Merhaba Değerli Misafirimiz,Öncelikle otellerimizi tercih ettiğiniz ve değerli zamanınızı ayırıp, yorumlarınızı bizimle paylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizi The Green Park Otelimizin herhangi bir şubesinde tekrardan ağırlayabilmek dileğimizle,Saygılarımızla

10/10 Excellent

Kasim

Stayed 1 night in Dec 2023
Response from Reservations Dept. /Tugba Aydın on Dec 20, 2023
Değerli Misafirimiz,Öncelikle otellerimizi tercih ettiğiniz ve değerli zamanınızı ayırıp, yorumlarınızı bizimlepaylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizi The Green Park Otelimizin herhangi bir şubesinde tekrar ağırlayabilmek dileğimizle,Saygılarımızla

10/10 Excellent

Kasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Reservations Dept. /Tugba Aydın on Dec 21, 2023
Merhaba Değerli Misafirimiz,Öncelikle otellerimizi tercih ettiğiniz ve değerli zamanınızı ayırıp, yorumlarınızı bizimle paylaştığınız için teşekkür ederiz.Siz değerli misafirlerimizi The Green Park Otelimizin herhangi bir şubesinde tekrardan ağırlayabilmek dileğimizle,Saygılarımızla

10/10 Excellent

Kasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists and other employees were so kind and helpful, rooms were clean, breakfast buffet was really good and delicious, gym was clean and they have lots of equipment, they also have free underground parking. Affordable prices and great services in the very good location.
Stayed 2 nights in Dec 2023
Response from Reservations Dept. /Tugba Aydın on Dec 20, 2023
Dear Guest,First of all, we would like to thank you for choosing our hotels and taking the time to share your valuable comments with us.Hoping to host you, our valued guests, again at any of our The Green Park Hotels,Kind regards;

10/10 Excellent

Rajia

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Nov 2023
Response from Reservations Dept. /Tugba Aydın on Nov 25, 2023
Merhaba Değerli Misafirimiz,Konaklama sonrası değerlendirmeniz için teşekkür ederiz.Sizleri tekrardan ağırlamaktan memnuniyet duyacağız!

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I know that the hotel is quite old, but I was surprised that it has been completely renovated. The hotel is, in short, wonderful
Stayed 1 night in Aug 2023

8/10 Good

Natalia

Liked: Room comfort
Stayed 1 night in Aug 2023

6/10 Okay

ahmed, Kent

Stayed 5 nights in Aug 2023

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 2 nights in Aug 2023
Response from Reservations Dept. /Tugba Aydın on Aug 23, 2023
Merhaba Değerli Misafirimiz,Konaklama sonrası geri bildiriminiz için teşekkür ederiz!

2/10 Terrible

Dr. Samir

Stayed 1 night in Aug 2023
Response from Reservations Dept. /Tugba Aydın on Aug 23, 2023
Merhaba Değerli Misafirimiz,Konaklama sonrası geri bildiriminiz için teşekkür ederiz!

4/10 Poor

Dr. Samir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fake front picture. it`s written 5 stars, it`s not even one star, and very expensve for the tybe of this hotel.
Stayed 1 night in Aug 2023

4/10 Poor

Corc

Traveled with family
Liked: Staff & service
.:
Stayed 7 nights in Mar 2023
Response from Reservations Dept. /Tugba Aydın on Mar 22, 2023
Merhaba Değerli Misafirimiz,Konaklama sonrası geri bildiriminiz için teşekkür ederiz.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Reservations Dept. /Tugba Aydın on Mar 22, 2023
Merhaba Değerli Misafirimiz,Konaklama sonrası geri bildiriminiz için teşekkür ederiz.

2/10 Terrible

Anas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, full of smoke coming from other rooms. The area around the hotel is rough. Every night the police will show up in the middle of the night to catch or control a drunk messy person. Parking entrance is awful. Bathroom is small and the shower is damaged. Awful stay, does not deserve one star!
Response from Reservations Dept. /Tugba Aydın on Feb 5, 2023
Hi Dear Guest,We are sorry that your stay was bad, and we inform you that necessary actions will be taken regarding the complaints you have submitted.

6/10 Okay

ENGIN, Federal Way

Liked: Staff & service

10/10 Excellent

Marina

10/10 Excellent

ABDULRAHMAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Every thing
Stayed 1 night in Nov 2022
Response from Reservations Dept. /Tugba Aydın on Dec 16, 2022
Merhaba Sevgili Misafirimiz,Konaklama sonrası değerlendirmeniz için teşekkür ederiz!

4/10 Poor

Foad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Reservation Clerk / Tuğba Aydın on Oct 7, 2022
Merhaba Değerli Misafirimiz,Geri bildiriminiz için teşekkür ederiz.

10/10 Excellent

AHMED

Liked: Staff & service, amenities, property conditions & facilities
staff people cleaning the room every body place etc
Stayed 3 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Sep 7, 2022
Thank you for your feedback

4/10 Poor

cem

Stayed 1 night in Sep 2022
Response from Reservation Clerk / Tuğba Aydın on Sep 7, 2022
Bizi tercih ettiğiniz için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good to very good clean quiet spacious kindness from staff. But two should be watched and reviewed by the management team: they must remind people to not smoke through room windows. Second, air conditioning should not be lowered between 10 am and 2 pm. Especially in common area. I will rate this hotel 8.75 out of 10. I will vome back again in overall it is a good nice hotel to stay. AY from room 501
Stayed 10 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Sep 4, 2022
Hi Dear Guest,Your feedback is important to us, we will handle your problems. Thank you for your feedback and we would like to welcome you again.

10/10 Excellent

Khaled, Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I spent 8 nights there. We’re very satisfied and everything went well. I highly recommend Green Park Hotel.
Stayed 8 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Aug 30, 2022
Hello Dear Guest,Your comments are very valuable to us, thank you for your feedback.

8/10 Good

Mohsein

Stayed 11 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Sep 4, 2022
Hi Dear Guest,Thank you for your feedback and we would like to welcome you again.

8/10 Good

Hasan

Traveled with family
Liked: Cleanliness, staff & service
I did not feel that I am in the five stars hotel
First of all the hotel needs some renovation. Second of all spa is out of services, jacozi is spoiled and you have to pay 50 tl it seems for hair cap before entering the swimming pool in spite of being free. I requested attached rooms since we are family they gave two rooms of single beds, Breakfast buffet was very good
Stayed 2 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Aug 30, 2022
Hello Dear Guest,Your comments are very valuable to us, thank you for your feedback.

2/10 Terrible

Samara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All room was dirty. Bathroom broken!!!
Stayed 1 night in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Aug 25, 2022
We are sorry you had a bad experience, we will take care of your issues.

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean
Stayed 2 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Aug 24, 2022
Geri bildiriminiz için teşekkür ederiz!

4/10 Poor

Verified traveler

Stayed 13 nights in Aug 2022
Response from Reservation Clerk / Tuğba Aydın on Aug 22, 2022
Değerli misafirimiz,Geri bildiriminiz için teşekkür ederiz!

8/10 Good

Ghias Ahmad

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from The Green Park Merter Reservation Clerk / Tuğba on Aug 9, 2022
Dear Guest, Thank you for your feedback.

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and helpful
Stayed 6 nights in Jul 2022
Response from The Green Park Merter Reservation Clerk / Tuğba on Aug 3, 2022
Merhaba Değerli Misafirimiz, Yorumlarınız bizim için çok önemli, teşekkür ederiz!

8/10 Good

Zidan

Stayed 3 nights in Jul 2022
Response from The Green Park Merter Reservation Clerk / Tuğba on Jul 29, 2022
Thank you!

6/10 Okay

Aziz

Stayed 3 nights in Jul 2022
Response from The Green Park Merter Reservation Clerk / Tuğba on Jul 29, 2022
Merhaba Değerli Misafirimiz, Değerlendirmeniz için teşekkür ederiz! :))

4/10 Poor

Amjad

Stayed 3 nights in Jul 2022
Response from The Green Park Merter Reservation Clerk / Tuğba on Jul 29, 2022
Merhaba Değerli Misafirimiz, Değerlendirmeniz için teşekkür ederiz! :))

4/10 Poor

Sevim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2022
Response from The Green Park Merter Reservation Clerk / Tuğba on Jul 7, 2022
Hello Dear Guest, Thank you for your review, we would like to welcome you again.

10/10 Excellent

Omar

Stayed 3 nights in Apr 2022
Response from The Green Park Merter Reservation Clerk / İlkay on Apr 24, 2022
Dear Guest, We greatly appeciate your feedback. We would like to welcome you again. Best Regards.

8/10 Good

Paul

Stayed 7 nights in Mar 2022

10/10 Excellent

EL ZEIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable Hotel
Hotel is comfortable from all perspectives especially cleanliness. I advise guests to get a chance to try this beautiful hotel.
Stayed 2 nights in Feb 2022
Response from The Green Park Merter Reservation Clerk / İlkay on Mar 1, 2022
Dear Guest, We greatly appeciate your feedback. We would like to welcome you again. Best Regards.

10/10 Excellent

Dima

Stayed 2 nights in Feb 2022
Response from The Green Park Merter Reservation Clerk / İlkay on Mar 1, 2022
Dear Guest, We greatly appeciate your feedback. We would like to welcome you again. Best Regards.

2/10 Terrible

Yasir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammers
There were everything so bad .. shower not working, Rude staff, room was nit comfortable. Smells bad .. sauna ,steam ,swimming times was early to close .. No recommend for others to regret later as I do now …. Have to pay for all these things which was so expensive. Take advantage if you go from Europe or England … mini bar was expensive ..
Stayed 2 nights in Jan 2022
Response from The Green Park Merter Reservation Clerk / İlkay on Jan 24, 2022
Dear Guest, Thank you for your feedback. We will addressing your concerns. Best Regards.

4/10 Poor

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel
The room was not clean Bad smell in the bathroom Bed sheet was dirty Too old hotel need renovation
Stayed 2 nights in Dec 2021
Response from The Green Park Merter Reservation Clerk / Tuğba on Jan 5, 2022
Thank you for your review, we are sorry you had a bad experience. Your comments will be taken into account. We wish you a nice day.

8/10 Good

Awil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My
Stayed 1 night in Nov 2021
Response from The Green Park Merter Rezervasyon / İlkay on Dec 17, 2021
Değerli misafirimiz, Olumlu değerlendirmeniz için çok teşekkür ederiz. Sizi tekrar ağırlamayı umut ederiz. İyi günler dileriz.

10/10 Excellent

Awil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE AND SIUTABLE HOTEL
The hotel is very clean and has very comfortable rooms, located a very good enviroment locaton, near or close to local and beautiful mosque, is al near very nice park for a walk and enjoy it the breakfast is supper and there are some hotel staff who speaks very well English which you have a very good conversation about your needs
Stayed 1 night in Nov 2021
Response from The Green Park Merter Reservation Clerk / İlkay on Dec 17, 2021
Dear Guest, We greatly appeciate your feedback. We would like to welcome you again. Best Regards.

2/10 Terrible

Jvaireya

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property Very misleading Definitely not 5 star Adil ustundag needs to address the multiple issues in the hotel. Rude staff No working AC Unkempt rooms
Stayed 1 night in Oct 2020
Response from The Green Park Merter Reservation Clerk / İlkay on Dec 18, 2021
Dear Guest, Thank you for your feedback. We will addressing your concerns. Best Regards.

2/10 Terrible

Jvaireya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful receptionist Very unhelpful Shabby bedroom Horrible smell from bathroom
Stayed 1 night in Oct 2020
Response from The Green Park Merter Reservation Clerk / İlkay on Dec 18, 2021
Dear Guest, Thank you for your feedback. We will addressing your concerns. Best Regards.

2/10 Terrible

Shahzeb, Rodgau

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put me and my small baby in a smoker room. She coughed very bad all night. They also turned ac at hot temperatures at night off. The ac was giving out only hot air. When we complained they said open the window. My child got bitten badly by insects. Pure horror stay away at all costs.
Stayed 4 nights in Oct 2021
Response from The Green Park Merter Reservation Clerk / İlkay on Dec 18, 2021
Dear Guest, Thank you for your feedback. We will addressing your concerns. Best Regards.

10/10 Excellent

Glessie

Liked: Cleanliness, staff & service, room comfort
The hotel is just a bit old but its still in good condition, spacious room,excellent service. The unforgettable experience was the Turkish Bath. I was in Turkey many times and I could definitely say they gave us the best Hamman experience ever fora reasonable price. We would recommend it to our friends and relatives and I would definitely book an appointment again there when I return to Turkey again.
Stayed 2 nights in Oct 2021
Response from The Green Park Merter Reservation Clerk / İlkay on Dec 17, 2021
Dear Guest, We greatly appreciate your feedback. We would like to welcome you again. Best Regards.

8/10 Good

Wafaa

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2021
Response from The Green Park Merter Reservation Clerk / İlkay on Dec 17, 2021
Dear Guest, We greatly appreciate your feedback. We would like to welcome you again. Best regards