A mixed bad...mostly good
Posted Jun 27, 2016
The condo we stayed in was outstanding, with excellent views, a well stocked kitchen and a good location. However, the common areas were disappointing in that the outdoor hot tub was completely cold and not working and the jets were not functioning in the indoor hot tub. The staff seemed unable to fix either so we forgot about it. The restaurant had a spectacular view at sunset and the food was excellent, as was the service with one exception...we were waiting on an outside table and were promised the next one available, which had the best view, but were aced out of it by a high-handed, aggressive guest who came after us but bullied the staff into giving our table with the view to him and his party. We then we're stuck with an inferior, corner table with a restricted view. The staff should have been able to handle this bully but failed to do so. All we received were shrugs and apologies. We kept our good humor and had a nice time anyway but still were disappointed that the staff didn't do their job in getting us our rightful spot.