Ratings based on 184 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy off expressway

Posted Feb 16, 2017
Clean and comfortable! Affordable. Decent breakfast .
Comment from Hotel Management
Feb 19, 2017 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Drew L General Manager Comfort Inn - Marshall
4 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis, in

Surprisingly nice and convenient

Posted Feb 13, 2017
Clean and reasonably priced. Very close to Dark Horse Brewery. Breakfast was good.
Comment from Hotel Management
Feb 15, 2017 by GM , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Drew L General Manager Comfort Inn - Marshall
3 out of 5
by A verified traveler

Fair price for 2-3stats hotel.

Posted Nov 20, 2016 on Hotels
We arrived at 3 am. Took is 10-15 minutes to check in. Wasn't notified by ahead of time that there will be charge for pet. Fitness room is good for the kind of hotel. One treadmill , a set of weight Andy two stability balls. Continental breakfast is good with fruit, Greek yogurt, hard boiled eggs, etc.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Drew L. General Manager Comfort Inn - Marshall
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Quiet and Clean

Posted Nov 9, 2016
Location: Hiking Self guided tour through town Antiquing Win Schuler's restaurant
Room seemed nicely updated. Quiet quarters left us relaxed and ready to explore the river trail for a long hike. Lovely area.
Comment from Hotel Management
Nov 10, 2016 by GM, Hotel Management
Dear Gina, Thank you for taking the time to review the Comfort Inn Marshall. We are very glad you enjoyed your stay here with us. The next time you come to Marshall for a hiking trip make sure to stop by and say hello. Thank you again for being our guest here at the Comfort Inn Marshall. Sincerely, Drew L General Manager Comfort Inn- Marshall
5 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
I payed almost double at fire keepers and was very happy with room and service plus breakfast 6to 10 great taste and filling !!
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Beautiful comfortable hotel

Posted Oct 28, 2016
Location: We went to Firekeepers casino and to Marshall carriage Comp. It was cold hard raining so we cancelled our carriage ride. Beautiful country.
Everything was excellent. Booked through EXPEDIA but the information did not get to the hotel. BUT they were wonderful and gave us the 2 rooms we needed. Rooms were spacious and clean. Staff was welcoming and friendly. Prices were ok for what we got. Absolutely no complaints.
Comment from Hotel Management
Oct 31, 2016 by GM, Hotel Management
Dear David, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Drew L. General Manager Comfort Inn - Marshall
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff of employees.

Posted Oct 17, 2016
Only problem was that the hotel allows pets on the first floor. I listened to a couple barking dogs, albeit not real loud, early in the morning, 5:30 am and late at night, 11:00 pm. There was no notice that the first floor was a pet friendly floor.
Comment from Hotel Management
Oct 19, 2016 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Drew L. General Manager Comfort Inn - Marshall
4 out of 5
Recommended
for Everyone
by A verified traveler from Fowlerville, mi.

Nice hotel great staff

Posted Oct 7, 2016
Location: Make sure you visit cornwell's Turkeyville while in the area!
This is a nice place to stay. Room was nice and comfortable. Great breakfast to start your day and the nights I stayed they even had food in the evening available. I was in Marshall because my dad was having surgery which at check in I was asked if my stay was work related or fun and I told them about my dad. Every time I came in from being at the hospital I was asked by the person at the front desk how he was doing. I thought that was pretty special and definitely that was going above great customer service! The hotel is nice but the staff is great!
Comment from Hotel Management
Oct 11, 2016 by GM, Hotel Management
Dear Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Drew L. General Manager Comfort Inn - Marshall
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2016
We had a pleasant stay. Breakfast was good. The bed was comfortable. Thanks staff were very friendly. I
Comment from Hotel Management
Sep 24, 2016 by GM, Hotel Management
I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Drew. General Manager Comfort Inn - Marshall