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Hyatt Place Jacksonville / St. Johns Town Center

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Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Room, 1 King Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of Hyatt Place Jacksonville / St. Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
4742 Town Center Parkway, Jacksonville, FL, 32246

Explore the area

  • Popular LocationSt. Johns Town Center4 min walk
  • Popular LocationSaint Vincent's Medical Center Southside6 min drive
  • Popular LocationUniversity of North Florida7 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive

Room options

About this area

Jacksonville

Located on a lake, Hyatt Place Jacksonville / St. Johns Town Center is in Southside, a neighborhood in Jacksonville with good shopping. Museum of Science and History and Jacksonville Symphony Orchestra are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game while in town? See what's going on at TIAA Bank Field.
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Map

What's nearby

  • St. Johns Town Center - 4 min walk
  • Saint Vincent's Medical Center Southside - 6 min drive
  • University of North Florida - 7 min drive
  • Memorial Hospital Jacksonville - 15 min drive
  • The Avenues - 17 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • Wasabi - 6 min walk
  • Cooper's Hawk - 6 min walk
  • P.F. Chang's - 6 min walk
  • Ovinte - 7 min walk
  • Bahama Breeze - 7 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel located in Southside
Located close to St. Johns Town Center and University of North Florida, Hyatt Place Jacksonville / St. Johns Town Center provides a terrace, a library, and dry cleaning/laundry services. Be sure to enjoy a meal at Coffee to Cocktails Bar, the onsite restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an outdoor pool
  • Express check-out, smoke-free premises, and a front desk safe
  • ATM/banking services, a TV in the lobby, and 5 meeting rooms
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 160 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with Netflix and premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: USD 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee to Cocktails Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • 3,272 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 13.00 per person (approximately)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Does Hyatt Place Jacksonville / St. Johns Town Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Hyatt Place Jacksonville / St. Johns Town Center?

As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place Jacksonville / St. Johns Town Center on Feb 9, 2023 start from $140.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Jacksonville / St. Johns Town Center pet-friendly?

Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Place Jacksonville / St. Johns Town Center?

Self parking is available for USD 5.00 per day.

What time is check-in at Hyatt Place Jacksonville / St. Johns Town Center?

Check-in is from 4:00 PM - midnight.

What time is check-out at Hyatt Place Jacksonville / St. Johns Town Center?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hyatt Place Jacksonville / St. Johns Town Center located?

Located in Southside, this hotel is 0.2 mi (0.4 km) from St. Johns Town Center and 1.5 mi (2.5 km) from University of North Florida. The Avenues and Museum of Science and History are also within 12 mi (20 km).

Can I cancel my reservation for free at Hyatt Place Jacksonville / St. Johns Town Center and receive a full refund?

Yes, Hyatt Place Jacksonville / St. Johns Town Center offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Jacksonville / St. Johns Town Center cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 957 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 168 out of 957 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 44 out of 957 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 19 out of 957 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 16 out of 957 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!!
Stayed 3 nights in Jan 2023

10/10 Excellent

Sergio

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023

10/10 Excellent

Lindsey, Alachua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel staff was great. Hotel is within walking distance of restaurants and the St John's Town Center mall. Property was clean, with on site parking, and several areas to sit and talk, including large outdoor patio by the lake.

10/10 Excellent

Sheila, Bonita Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best free breakfast bar I have eaten in a hotel.

2/10 Terrible

Stuart

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
The refrigerator was useless.When I called the front desk they said they would "take care of the problem". They flat out lied. When we returned to the room hours later, it was still not working and our food spoiled. Same with the water pressure in the shower. I've had rain on my head that was better suited for a shower. During that phone call I informed them and it was the same result as the refrigerator. NOTHING WAS DONE FOR BOTH SITUATIONS.

10/10 Excellent

Carin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great view!

10/10 Excellent

Merrell Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, new with good breakfast.

8/10 Good

Anita L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Largest shopping collection I’ve ever seen! Perfect choice for Jville at Christmas. Staff was A . Friendly and responsive. Only small glitch-my room wasn’t cleaned one time. I had to look for housekeeping staff to at least get towels. But she showed up within 10 min. Breakfast bar was great! Everything from quiche to tortillas!

10/10 Excellent

Rajinikanth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a clean property

10/10 Excellent

Shakaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent breakfast & friendly staff. I’d definitely stay again