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Hyatt Place Jacksonville / St. Johns Town Center

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Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of Hyatt Place Jacksonville / St. Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing
4742 Town Center Parkway, Jacksonville, FL, 32246

Explore the area

  • Popular LocationSt. Johns Town Center4 min walk
  • Popular LocationUniversity of North Florida4 min drive
  • Popular LocationSaint Vincent's Medical Center Southside6 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive

Choose dates to view prices

About this area

Jacksonville

Hyatt Place Jacksonville / St. Johns Town Center is located on a lake and in an area with good shopping. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game while in town? See what's going on at TIAA Bank Field.
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Map

What's nearby

  • St. Johns Town Center - 4 min walk
  • University of North Florida - 4 min drive
  • Saint Vincent's Medical Center Southside - 6 min drive
  • The Avenues - 11 min drive
  • Memorial Hospital Jacksonville - 11 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 26 min drive

Restaurants

  • Coffee to Cocktails Bar — 1 min walk
  • Wasabi Japanese Steakhouse — 6 min walk
  • Cooper's Hawk Winery & Restaurant — 6 min walk
  • P.F. Chang's — 6 min walk
  • Bahama Breeze — 7 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

3-star hotel in the heart of Southside
A short walk from St. Johns Town Center, Hyatt Place Jacksonville / St. Johns Town Center provides free WiFi, a bar, and a library. Be sure to enjoy a meal at Coffee to Cocktails Bar, the onsite restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Breakfast (surcharge), a pool, and self parking (surcharge)
  • A 24-hour front desk, express check-out, and a front desk safe
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All guestrooms at Hyatt Place Jacksonville / St. Johns Town Center boast perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak well of the comfortable, spacious rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with Netflix and premium channels
  • Free infant beds, coffee/tea makers, and heating

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: USD 13.00 per person
  • 1 1 restaurant
  • 1 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3272 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
2 per room (up to 75 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.00 per person (approximately)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 553 out of 731 reviews
5 - Excellent 76%
Rating 4 - Good. 126 out of 731 reviews
4 - Good 17%
Rating 3 - Okay. 32 out of 731 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 731 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 731 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and great location
Stayed 3 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New clean great location hotel
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar prices were actually pretty reasonable for wine.
Stayed 1 night in Jan 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good stay, everyone was super friendly. The hotel was very clean, which is real important. Would stay agan
Stayed 2 nights in Dec 2021