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Overview of Hyatt Place Jacksonville / St. Johns Town Center

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Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
1 bedroom, hypo-allergenic bedding, in-room safe, desk

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSt. Johns Town Center4 min walk
    Popular LocationSaint Vincent's Medical Center Southside6 min drive
    Popular LocationUniversity of North Florida7 min drive
    AirportJacksonville, FL (JAX-Jacksonville Intl.)26 min drive
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  • Room (2 Queenbed & 1 Sofabed)

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom (2 Queenbed & 1 Sofabed)
  • Room, 1 King Bed, Lake View

    4.8/5 guest room rating

    Room amenities

    • 317 sq ft
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Lake View
  • Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

    4.8/5 guest room rating

    Room amenities

    • 434 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom, Accessible, Bathtub (2 Queenbed & 1 Sofabed)
  • Room, 1 King Bed, Accessible

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible
  • Room, 1 King Bed with Sofa bed

    4.9/5 guest room rating

    Room amenities

    • 317 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsRoom, 1 King Bed with Sofa bed
  • Room, Lake View (2 Queenbed & 1 Sofabed)

    4.6/5 guest room rating

    Room amenities

    • 520 sq ft
    • Lake view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More detailsRoom, Lake View (2 Queenbed & 1 Sofabed)

About this area

Jacksonville

Located in Jacksonville, Hyatt Place Jacksonville / St. Johns Town Center is in a shopping district and on a lake. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travelers looking to shop may want to visit St. Johns Town Center and The Avenues. Looking to enjoy an event or a game while in town? See what's going on at TIAA Bank Field.
Visit our Jacksonville travel guide
Popular Location

What's nearby

  • St. Johns Town Center - 4 min walk
  • Saint Vincent's Medical Center Southside - 6 min drive
  • University of North Florida - 7 min drive
  • Mayo Clinic Florida - 14 min drive
  • Memorial Hospital Jacksonville - 16 min drive

Getting around

  • Jacksonville Station - 23 min drive
  • AirportJacksonville Intl. Airport (JAX) - 26 min drive

Restaurants

  • Coffee to Cocktails Bar — 1 min walk
  • Wasabi Japanese Steakhouse — 6 min walk
  • Cooper's Hawk Winery & Restaurant — 6 min walk
  • P.F. Chang's — 6 min walk
  • The Cheesecake Factory — 6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront Jacksonville hotel in Southside, walk to St. Johns Town Center
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. All 160 rooms provide conveniences like sofa beds and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include Netflix, hair dryers, and safes.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 5.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: USD 13.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space (3272 square feet)

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • Netflix
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
2 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 12 children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.00 per person (approximately)
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Frequently asked questions

Can I cancel my reservation for free at Hyatt Place Jacksonville / St. Johns Town Center and receive a full refund?
Yes, Hyatt Place Jacksonville / St. Johns Town Center offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place Jacksonville / St. Johns Town Center cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Place Jacksonville / St. Johns Town Center have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.
Is Hyatt Place Jacksonville / St. Johns Town Center pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75.00 per pet, per night.
How much is parking at Hyatt Place Jacksonville / St. Johns Town Center?
Self parking is available for USD 5.00 per day.
What time is check-in at Hyatt Place Jacksonville / St. Johns Town Center?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hyatt Place Jacksonville / St. Johns Town Center?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hyatt Place Jacksonville / St. Johns Town Center located?
Located in Southside, this hotel is 0.2 mi (0.4 km) from St. Johns Town Center and 2.1 mi (3.3 km) from University of North Florida. The Avenues and Museum of Science and History are also within 12 mi (20 km).
4.7
Exceptional
5 - Excellent
358
4 - Good
75
3 - Okay
16
2 - Poor
7
1 - Terrible
5

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the shopping and restaurants. Very convenient.
Stayed 1 night in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I just wanted to rest and it was good for me. The price was good also
Stayed 2 nights in Nov 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. I think parking should have been free.
Stayed 3 nights in Nov 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. The location was awesome as it was close to shopping and eating establishments.
Stayed 3 nights in Nov 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
When I book the hotel room it said lake views room, but when I check in they told me it's not lake views room, so they refuse to gave me lake view room, they charge me to pay extra $10 per nights for lake views room. be careful when you book room with lake views and later the hotel will charge you for lake views.
Stayed 3 nights in Oct 2020