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Reviews of Super 8 by Wyndham Jasper

2 out of 5
Super 8 by Wyndham Jasper
1287 Hwy 78 West Hwy 118, Jasper, AL

Reviews

6.4
Rating 10 - Excellent. 89 out of 474 reviews" "
Rating 8 - Good. 140 out of 474 reviews" "
Rating 6 - Okay. 97 out of 474 reviews" "
Rating 4 - Poor. 64 out of 474 reviews" "
Rating 2 - Terrible. 84 out of 474 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

steve

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Sep 2023

4/10 Poor

Rosa

Traveled with group
Disliked: Cleanliness
Sadly disappointed
The room was clean but the condition was so distracting that it made the room look so unkept. The tub faucet almost fell off in my hand. The bed was on a frame that made noises. The sidewalk tiles were slippery because they laid the wrong kind of tile and where the air conditioner releases condensation, it’s right on the slippery tile. The lady at the front desk didn’t want to change the TV channel even though no one else was there but me and my husband.
Stayed 1 night in Sep 2023

8/10 Good

Fernando

It was a nice place to stay
Stayed 2 nights in Sep 2023

8/10 Good

Rodney

Liked: Staff & service
convenient to highway and freeway. plenty of food options. property is a little worn, but check in went well and the front desk was helpful. lots of road noise, but overall, not a bad place for the price and convenience.
Stayed 3 nights in Aug 2023

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever at a hotel
The air conditioner in the room did not keep it cool during the day. It was hot in there said something to the front desk. They said it was fine and gave me a fan now with 105 and 110 heat index is a fan didn’t cut it. It was still warm in there After paying extra money so my family could swim in the pool with me. I still got a call from the front desk wanting to know how many people were in our room. Whoever stayed in the room before us. Let’s groove on nails on the floor under the TV stand and they were still there when we got there so apparently the room wasn’t clean very good either . I will never stay at another super eight again.
Stayed 5 nights in Jul 2023

4/10 Poor

Allison

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Know before you go!
The manager was kind and attentive. The other staff is lackluster. Our room appeared clean but that was purely on the surface. The sheets had cigarette holes in them. The ceiling in our room was falling down. The furniture had scars and and holes in it. The bathroom toilet was cracked, the lid to the tank was in two pieces, and it ran all the time no matter what we did to try to stop it. There were no extra paper products so we ran out of toilet paper and tissues. The staff came in to empty the trash and make the beds but didn’t change the sheets or give us clean towels. Normally I wouldn’t care, but we were there for 5 nights and 6 days. I know this is Super 8 in a small town and I wasn’t expecting a 5,4, or even 3 star hotel, but some up keep and clean linens would have been nice. Oh, the gas station next door has some sketchy people so beware.
Stayed 4 nights in Jul 2023

8/10 Good

Billy

Stayed 3 nights in Jul 2023

2/10 Terrible

Madison

Stayed 3 nights in Jul 2023

2/10 Terrible

Angela, Riverview

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty and smelled like cat urine. A man walked in my room while I was bringing in my suitcase. Had no clue who he was or what he wanted. The bathtub on off handle fell off in my hand, the water came out dirty from faucet!
Stayed 1 night in Jul 2023

6/10 Okay

Cathy

Traveled with family
Liked: Staff & service
Disliked: Room comfort
On our way south!
Room was supposed to be non-smoking and it smelled of smoke badly.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean.staff was friendly
Stayed 1 night in Jun 2023

2/10 Terrible

timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property I’ve ever been too! Diid Not stay it was a Very Unsafe Place, The Smell was in hallways was awful, crackheads and prostitutes around the property. I will not trust Expedia booking again. Online pic vs the real place was miles apart. I think I’m due a refund!
Stayed 1 night in Jun 2023

2/10 Terrible

REBECCA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is nasty and should be condemned. Will never stay here again. Just gross.
Stayed 1 night in Jun 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Andrew

Liked: Property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was dirty. Furniture was torn up. Limited towels, etc. No receipts. Would not allow a paper cup of coffee to leave the breakfast nook. Parking lot was falling apart.
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Ronda

Liked: Staff & service
Disliked: Property conditions & facilities
Not horrid but definitely needing somework
Have been coming here for years and each trip its a bit worse. Really needing some upgrades. Ceilings falling in. Beds padt their prime.
Stayed 1 night in Apr 2023

8/10 Good

Laura

Stayed 1 night in Apr 2023

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Kenneth

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor staff and poor cleaniness
Stayed 1 night in Mar 2023

8/10 Good

Randell

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It worked for what we needed. we had 5 rooms total. Everyone agreed the beds were very good. some complained about the outside noise. All had something that didn't work in their room. ours was coffee pot and when you unlocked from outside you really had push hard to get the door open. The shower was really good hot/pressure. check-in and out were slow.. breakfast was good.
Stayed 1 night in Mar 2023

8/10 Good

Ronald

Traveled with family
Liked: Staff & service
Staff was very friendly and helpfull
Stayed 1 night in Mar 2023

6/10 Okay

James

Stayed 2 nights in Mar 2023

10/10 Excellent

William

Stayed 1 night in Feb 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It went smoothly and we would stay again if needed.Staff were very friendly and helpful
Stayed 1 night in Jan 2023

8/10 Good

WILLIAM N

Liked: Cleanliness, staff & service
For $65, not too bad... was able to park right in front of my room. Hey, it's a Super 8... temper your expectations. The only walking-distance restaurant, a Mexican joint, was closed. Decent continental breakfast in the morning. About a mile off I-22 on the old federal highway.

10/10 Excellent

Jimmy

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok

8/10 Good

Lydia

Liked: Staff & service
Stayed 3 nights in Dec 2022

2/10 Terrible

Renee

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible room
This place had a new employee who did a good job. She was not the problem. The heat was not on on when we got our room, with that being said it was 40 degrees in there. The heater ran and ran bit never could get the room to above 60. The bed was clean but had 1 sheet and a green silky cover, we froze. Theu warned us that we may not have hot water cause the pipes had froze in some of the rooms. We had hot water but it ran rusty. The carpwr was not even attached to the floor, the sink was broke the toilet was broke. We coukd see daylight around the whole door. Now some mught say why did you stay well it was late and i was tired and thought i woukd sleep, but sleep never came.
Stayed 1 night in Dec 2022

8/10 Good

Mary E

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Place to stay
Good place to stay hot hot water clean sheets over all about B-.
Stayed 1 night in Dec 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Euwell Gray

Liked: Cleanliness, staff & service, property conditions & facilities
Great 👍
Stayed 1 night in Aug 2022

8/10 Good

Linda

Stayed 1 night in Aug 2022

6/10 Okay

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, room comfort
It is clean. Comfortable
Stayed 5 nights in Aug 2022

2/10 Terrible

Chris

Stayed 2 nights in Aug 2022

2/10 Terrible

jessica flowers

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nasty really shouldn't even be open plaster falling off the walls and ceiling molded sheets dirty floors
Stayed 2 nights in Aug 2022

2/10 Terrible

Sandra

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bad area. Room smelled heavily of smoke. Dirty. Just felt totally unsafe.
Stayed 1 night in Jun 2022

4/10 Poor

Enrique

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old room
very old not maintained hotel, rusty railings.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was given a smoking room, when specified non smoking, there were cigarette holes in the sheets and blankets, ashes on ac unit and in the floor, an old food box left in microwave. Asked for another room, clerk was kind and gave us a different room. It smelled better but there were still cigarette holes burned in both top sheets of both beds, stains on them as well. Breakfast was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Euwell Gray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky room
Even though we booked for four people there was only 2 towels in the room. It was must and stinky. I took the air conditioner filters out to clean them They were filth. I also sprayed the room with Lysol but it was still musty
Stayed 1 night in May 2022