- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.
Stayed 3 nights in Apr 2019
Photo gallery
The Tourmaline
Star Rating
Information
Reviews
Very Good
37 reviews
Amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
Map
Anniewatte, Kandy
What's nearby
- Kandy Clock Tower
- 20 min walk
- Asgiri Maha Viharaya
- 5 min drive
- Kandy General Hospital
- 5 min drive
- Kandy (KDZ-Polgolla Reservoir)
- 21 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Deluxe Room
Room Amenities
- Mountain view
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
More detailsDeluxe Twin Room
Room Amenities
- Sleeps 3
- 1 Double Bed
More detailsSuite
Room Amenities
- Mountain view
- Sleeps 2
- 1 Twin Bed
More details
About this area
Kandy
Located in Kandy, The Tourmaline is in the historical district and near a train station. Temple of the Tooth is a notable landmark, and the area's natural beauty can be seen at Kandy Lake and Royal Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium.
Visit our Kandy travel guideWhat's nearby
- Kandy Clock Tower - 20 min walk
- Royal Palace of Kandy - 4 min drive
- Wales Park - 4 min drive
- Asgiri Maha Viharaya - 5 min drive
- Kandy General Hospital - 5 min drive
Getting around
- Kandy Railway Station - 10 min drive
- Colombo (CMB-Bandaranaike Intl.) - 175 min drive
Restaurants
- Bbq terrace restaurant – Serves dinner. Reservations required.
About this property
Policies
Check-in
Check-in between 12:30 PM - 11:30 PM
Special check-in instructions
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for LKR 2500.00 per night.
Pets
- No pets or service animals allowed
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: LKR 6500
- New Year's Eve (31 December) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: LKR 1500 for adults and LKR 750 for children (approximately)
- Airport shuttle fee: LKR 7500.00 per vehicle (one way)
- Rollaway bed fee: LKR 2500.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.
Property is also known as
- Tourmaline Hotel
- Tourmaline Hotel Kandy
- Tourmaline Kandy
- The Tourmaline Hotel
- The Tourmaline Kandy
- The Tourmaline Hotel Kandy
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Free extended parking
- Free nearby parking
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
- Area shuttle (surcharge) up to 25 km
- Train station pick-up shuttle (surcharge)
- Shopping center shuttle (surcharge)
Food and drink
- Breakfast available for a fee: LKR 1500 for adults and LKR 750 for children
- 1 restaurant
- 1 swim-up bar, 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- Billiards/pool table
- Children's pool
- Full-service spa
- Outdoor pool
- Outdoor tennis court
- Playground
Family friendly
- Children's pool
- Dry cleaning service
- DVD player
- Laundry facilities
- Outdoor pool
- Playground
- Rollaway/extra beds (surcharge)
Conveniences
- Banquet hall
- Free newspapers in lobby
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Japanese
Business services
- 24-hour business center
- Meeting rooms
- Conference center
Outdoors
- BBQ grill(s)
- Garden
- Pool sun loungers
- Pool umbrellas
Spa
- Body treatments
- Massages
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
- Memory foam mattress
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Hair dryer
Entertainment
- 32-inch LED TV
- DVD player
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Phone
- Safe
- Turndown service
Nearby things to do
Activities
- Ecotours
- Golfing
Where to eat
- Bbq terrace restaurant – Serves dinner. Reservations required.
Frequently asked questions
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
Stayed 1 night in Apr 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfortable and spacious Kandy Hotel
Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
Stayed 2 nights in Mar 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast
Stayed 1 night in Mar 2019
- Liked: Cleanliness
Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.
Stayed 2 nights in Feb 2019