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The Tourmaline

Star Rating
5 out of 5

Information

Reviews

4.2 / 5Very Good
37 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kandy Clock Tower
    20 min walk
  • Popular Location
    Asgiri Maha Viharaya
    5 min drive
  • Popular Location
    Kandy General Hospital
    5 min drive
  • Airport
    Kandy (KDZ-Polgolla Reservoir)
    21 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Deluxe Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Suite

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Twin Bed
    More details

About this area

Kandy

Located in Kandy, The Tourmaline is in the historical district and near a train station. Temple of the Tooth is a notable landmark, and the area's natural beauty can be seen at Kandy Lake and Royal Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium.

Visit our Kandy travel guide

What's nearby

  • Popular Location
    Kandy Clock Tower - 20 min walk
  • Popular Location
    Royal Palace of Kandy - 4 min drive
  • Popular Location
    Wales Park - 4 min drive
  • Popular Location
    Asgiri Maha Viharaya - 5 min drive
  • Popular Location
    Kandy General Hospital - 5 min drive

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 175 min drive

Restaurants

  • Bbq terrace restaurant – Serves dinner. Reservations required.

About this property

The Tourmaline

5-star family-friendly hotel near Kandy Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and an outdoor tennis court are onsite. All 28 rooms offer comforts like memory foam beds and premium bedding, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players, and minibars.
The Tourmaline offers 28 air-conditioned accommodations with DVD players and minibars. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.
This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
In addition to a full-service spa, The Tourmaline features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a 24-hour business center. This luxury hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 25 km and an airport shuttle (available 24 hours). Complimentary self parking is available on site.
The Tourmaline is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tourmaline Spa Premedion. Services include massages and body treatments.

Policies

Check-in

Check-in between 12:30 PM - 11:30 PM

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for LKR 2500.00 per night.

Pets

  • No pets or service animals allowed

Property payment types

MastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: LKR 6500
  • New Year's Eve (31 December) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: LKR 1500 for adults and LKR 750 for children (approximately)
  • Airport shuttle fee: LKR 7500.00 per vehicle (one way)
  • Rollaway bed fee: LKR 2500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Tourmaline Hotel
  • Tourmaline Hotel Kandy
  • Tourmaline Kandy
  • The Tourmaline Hotel
  • The Tourmaline Kandy
  • The Tourmaline Hotel Kandy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free extended parking
  • Free nearby parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: LKR 1500 for adults and LKR 750 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Japanese

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference center

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • 32-inch LED TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Turndown service

Nearby things to do

Activities

  • Ecotours
  • Golfing

Where to eat

  • Bbq terrace restaurant – Serves dinner. Reservations required.

Frequently asked questions

4.2

Very Good

5 - Excellent
17
4 - Good
14
3 - Okay
4
2 - Mediocre
1
1 - Poor
1
4.5
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.

Stayed 3 nights in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy

Stayed 1 night in Apr 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable and spacious Kandy Hotel

Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.

Stayed 2 nights in Mar 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast

Stayed 1 night in Mar 2019

5/5 Excellent

  • Liked: Cleanliness

Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.

Stayed 2 nights in Feb 2019

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