Embassy Suites Kansas City - Plaza

Photo gallery for Embassy Suites Kansas City - Plaza

Primary image
Indoor pool
Indoor pool
Room amenity
Room amenity

Overview of Embassy Suites Kansas City - Plaza

Embassy Suites Kansas City - Plaza

3.5 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
220 W 43rd St, Kansas City, MO, 64111

Explore the area

  • Popular LocationFountain of Neptune12 min walk
  • Popular LocationNelson-Atkins Museum of Art14 min walk
  • Popular Location39th Street West15 min walk
  • AirportKansas City, MO (MCI-Kansas City Intl.)29 min drive

Choose dates to view prices

About this area

Kansas City

Embassy Suites Kansas City - Plaza is located in Country Club Plaza Area, a neighborhood in Kansas City, and is in the entertainment district. Union Station and Nelson-Atkins Museum of Art are cultural highlights, and some of the area's popular attractions include LEGOLAND® Discovery Center and Kansas City Zoo. Looking to enjoy an event or a game? See what's going on at T-Mobile Center or Arrowhead Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Mill Creek Park - 10 min walk
  • Fountain of Neptune - 12 min walk
  • Nelson-Atkins Museum of Art - 14 min walk
  • 39th Street West - 15 min walk
  • Ewing and Muriel Kauffman Memorial Garden - 2 min drive

Getting around

  • Kansas City Union Station - 5 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • Westport Ale House - 5 min walk
  • Port Fonda - 5 min walk
  • Julep - 5 min walk
  • Sweet Siam Thai Restaurant - 5 min walk
  • Buzzard Beach - 6 min walk

About this property

Embassy Suites Kansas City - Plaza

3.5-star Kansas City hotel in Country Club Plaza Area, near Kansas City Art Institute
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Weekday breakfast is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Embassy Suites Kansas City - Plaza offers 266 accommodations with video-game consoles and safes. Accommodations offer separate living rooms. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (USD 21.00 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Restaurants on site

  • 220 West

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe
  • Separate living room
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 21.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City - Plaza Hotel
Embassy Suites Kansas City - Plaza Kansas City
Embassy Suites Kansas City - Plaza Hotel Kansas City

Overall score and ratings

3.4
Rating 5 - Excellent. 230 out of 982 reviews
5 - Excellent 23%
Rating 4 - Good. 267 out of 982 reviews
4 - Good 27%
Rating 3 - Okay. 211 out of 982 reviews
3 - Okay 21%
Rating 2 - Poor. 167 out of 982 reviews
2 - Poor 17%
Rating 1 - Terrible. 107 out of 982 reviews
1 - Terrible 11%

3.4/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool
Stayed 4 nights in Apr 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don't Stay Here: Not clean, old looking, outdated, and run down interior.
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
When we checked it we got to deal with Caitlyn. They were amazing! Very friendly and super knowledgeable about places to eat and go around the hotel. Unfortunately it went down hill from there. The inside of the hotel was very pretty, but when we got to our room it was the opposite. The room was tidy but all together dirty. There were no trash can liners for the trash can. The sink by the bathroom would drain very slow as well as the shower. There was standing water in the shower about 2 minutes into getting one. The tv had a good sized portion of the screen that did not work. There were signs on every floor for ice, but only 2 floors really had an ice machine. The breakfast was inedible, and the ac in the room did not really do much. Being on the 6th floor it was very muggy and warm in our room.
Stayed 2 nights in Apr 2022

2/5 Poor

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Needs updated, throughout
Stayed 3 nights in Apr 2022