expedia

Overview of Embassy Suites Kansas City - Plaza

Photo gallery

Guest reviews

3.7 / 5Good
1,890 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Breakfast included
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationCountry Club Plaza10 min walk
Popular LocationNelson-Atkins Museum of Art12 min walk
RestaurantThe Levee2 min walk
RestaurantGojo Japanese Steak House4 min walk
AirportKansas City, MO (MCI-Kansas City Intl.)29 min drive

Choose dates to view prices

  • Suite, 2 Double Beds, Accessible, Non Smoking

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 6
    • 2 Double Beds
    More details
  • Premium Suite, 1 King Bed, Non Smoking

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premium Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 6
    • 2 Double Beds
    More details
  • Family Suite, Multiple Beds

    Room amenities

    • 595 sq ft
    • City view
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More details
  • Basic Room, 1 King Bed, Non Smoking

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Kansas City

Located in Kansas City's Westport neighborhood, Embassy Suites Kansas City - Plaza is in the city center. Nelson-Atkins Museum of Art and Science City at Union Station are cultural highlights, and some of the area's popular attractions include Union Station and Sea Life Aquarium. Looking to enjoy an event or a game? See what's going on at Sprint Center or Arrowhead Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Kansas City travel guide
Map
Popular Location

What's nearby

  • Country Club Plaza - 10 min walk
  • Nelson-Atkins Museum of Art - 12 min walk
  • University of Missouri-Kansas City - 3 min drive
  • University of Kansas Medical Center - 3 min drive
  • Crown Center - 5 min drive

Getting around

  • Kansas City Union Station - 5 min drive
  • Kansas City, MO (MCI-Kansas City Intl.) - 29 min drive

Restaurants

  • 220 West — 1 min walk
  • The Levee - 2 min walk
  • Gojo Japanese Steak House - 4 min walk
  • C‡a Va - 4 min walk
  • Port Fonda - 5 min walk

About this property

Embassy Suites Kansas City - Plaza

3.5-star Kansas City hotel in Westport, near Country Club Plaza
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Cooked-to-order breakfast is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 266 rooms provide conveniences like living rooms and refrigerators, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include wired Internet, microwaves, and room service.
Embassy Suites Kansas City - Plaza offers 266 accommodations with video-game consoles and safes. Accommodations offer separate living rooms. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

Self parking: USD 18.00 per night

Food and drink

Free cooked-to-order breakfast
1 restaurant
1 bar
Free daily reception
Room service available
Coffee/tea in common area(s)

Things to do

Fitness center
Indoor pool
Sauna
Shopping
Spa tub
Steam room

Family friendly

Dry cleaning service
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Separate living room

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Languages spoken

English

Business services

Business center
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Roll-in shower
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

Cable channels
Flat-screen TV
Pay movies
Premium channels
Video-game console

Food and drink

Coffee/tea maker
Microwave
Refrigerator

More

Desk
Free newspapers (weekdays)
Iron/ironing board
Safe
Separate living room
Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Renovations and closures

This property is closed from 22 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City - Plaza Hotel
Embassy Suites Kansas City - Plaza Kansas City
Embassy Suites Kansas City - Plaza Hotel Kansas City

Frequently asked questions

Guest reviews

5 - Excellent
580
4 - Good
639
3 - Okay
340
2 - Mediocre
221
1 - Poor
110
3.8
Cleanliness
4.0
Service and Staff
3.6
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this hotel! It was beautiful on in the inside and the pool was amazing. We have been to several hotels for our staycations and trying to find the best pools this one made it to the top of the list. Since we were staying during the beginnings of the Corona outbreak they did an amazing job keeping everything clean and the guests up to date. Thenonly thing I might have a complaint about is ha bbn ing to pay $20 a day to park in their parking lot. I would the rate of the room should cover that as well, but overall very happy with our stay!

Stayed 2 nights in Mar 2020

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The carpets are old, the facility smells, The air conditioner/heater is old, not clean at all.

Stayed 3 nights in Mar 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Lacking in cleanliness specifically dinnerware at breakfast. Elevator access was a disaster. Advertised with a restaurant on site with room service menus in room. When we tried to order it via the room service button on the phone we were told that there was no room service.

Stayed 2 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool was nice, staff nice, complimentary drinks. Great stay

Stayed 1 night in Mar 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

The property is outdated. But, it really was more than that. From check in,the experience started out poorly. Not one person that I interacted with on staff was friendly. The breakfast in the morning was an awful experience. Aside from it being very dirty, they were out of plates for 30 minutes. They were out of food, like eggs for 30 minutes. There was no where to sit because the tables were always dirty. It appeared that they didn’t have enough staff to take care of all the hotel guests. There are three elevators at the hotel but one consistently didn’t work so the wait times were awful. In our room, the TV didn’t work. There was only one trashcan in the kitchen area. There is no trashcan in the bathroom or by the sink in the bathroom. Probably the most frustrating thing about the hotel is the parking. After going to our event Saturday night I went into the garage to park. As I wind through toward the exit, there is not a single parking space. Suddenly, another car meets me head on even though it is one way. Since there was no parking, people at the hotel had blocked off the exit. They had also parked along the walls in the garage. So the car in front of me couldn’t exit and I had to back out of the parking garage the entire way. When I went into talk to hotel staff about this, I was met with, “well, we had a lot of people here for an event.“ The staff wasn’t sorry. They didn’t try to fix it. They were extremely unhelpful and acted as though it wasn’t their problem.

Stayed 3 nights in Mar 2020