Grand Palladium Colonial Resort & Spa All Inclusive
4.0 star property
4.0/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
On private beach
Pool
Free WiFi
Breakfast included
Parking included
All inclusive
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Personal protective equipment
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
Explore the area
Popular LocationTajma Ha Cenote8 min drive
Popular LocationHalf Moon Bay14 min drive
Popular LocationYal-ku Lagoon15 min drive
AirportTulum, Quintana Roo (TUY)32 min drive
Choose dates to view prices
About this area
Kantenah
Located in Kantenah, Grand Palladium Colonial Resort & Spa All Inclusive is on a private beach. Chikinha Cenote and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Xpu-ha Beach. Traveling with kids? Consider Ecopark Kantun Chi and Akumal Ecological Center. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
Grand Palladium Colonial Resort & Spa All Inclusive
4-star property with pools, private beach, full-service spa
Spend the day catching some rays at Grand Palladium Colonial Resort & Spa All Inclusive's private white sand beach, relaxing by one of the property's 6 outdoor swimming pools, or pampering yourself at the full-service spa.
Grand Palladium Colonial Resort & Spa All Inclusive offers 425 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
6 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Lessons/classes/games
Aerobics
Dancing
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
1 restaurant and 1 coffee shop/cafe
2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
Room service available
Restaurants on site
La Adelita
El Dorado
Sumptuori
Portofino
La Lola
Things to do
6 outdoor pools
5 spa tubs
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Evening entertainment
Fitness center
Full-service spa
Kayaking
Lifeguards on site
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Volleyball
Yoga classes
Family friendly
6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Mini golf
Playground
Snack bar/deli
Waterslide
Conveniences
ATM/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
No elevators
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Beach loungers
Beach umbrellas
Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace
Spa
16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.5 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Service fee: USD 10
Facilities fee: USD 50 per person, per day and includes use of: sauna; spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah
Frequently asked questions
Yes, this property has 6 outdoor pools and a children's pool.
As of Aug 11, 2022, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Aug 28, 2022 start from $260.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self parking is free at this property.
Check-in is from 3 PM - midnight.
Check-out is at noon.
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Nestled on the beach, this Kantenah property is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 6.6 mi (10.7 km) from Akumal Beach.
Overall score and ratings
4.0
Very Good
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The property is amazing, the paths through the jungle are beautiful, everything is clean and the staff is sweet. Restaurants are plentiful and serve great food. The beach is beautiful. The rooms could use a little love but overall we would return again.
Stayed 7 nights in Jul 2022
4/5 Good
Brian Keith, Paducah
Traveled with family
Jul 11, 2022
Liked: Cleanliness, staff & service
This property was ok. We enjoyed our stay but there were some things that need improvement. The food was not wonderful except the Japanese. It was a wonderful show and the food was good. Everything else was just bland. The lights along the path to our villa never worked. The path was short thankfully but it made me uncomfortable. The staff was very friendly and helpful. The cleaning staff did a good job. The shows were entertaining. They seemed to be in the middle of an upgrade. Maybe after a couple of years they will be better. I enjoyed my spa session. Be aware that the pool is DEEP. I’m only 5’5” and had to tiptoe everywhere. The beach is also very rocky. Use water shoes for sure.