Ratings based on 863 Verified Reviews

3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 10, 2024
It is obvious this is an older property. The small refrigerator and the microwave were plugged into an extension cord (not sure how safe that is.....). Overall it was clean and reception desk was very nice. No overall issues. I would recommend
3 out of 5
by A verified traveler

Posted May 6, 2024
Place was convenient to places to eat and shopping. My room was a little musty and not in the greatest shape. Sheet had some black mark on it and the first towel i went to use had a apple size purple spot on it right in the middle probably make up. More attention to things like that should be thier first priority for cleaning. I might stay ahian bt it wouldn't be my first choice.
3 out of 5
by A verified traveler

Posted May 2, 2024
Rooms was okay. Big gap at the bottom of the door so all hallway noise is heard. No one was at the front counter at 8:45, when I needed help. No one else was around from the staff. After 9 I found a staff person to dig up the front desk person. Breakfast was dismal. Only regular coffee or water to drink.
2 out of 5
by A verified traveler

Posted May 1, 2024
Only things we liked were the location and that the bed was fairly comfortable. Otherwise our hallway (in the wing that allowed pets) was dark, smelled horrible, and had urine stains everywhere. Several guests were clearly wasted drug addicts!
2 out of 5
by A verified traveler

Posted Apr 29, 2024
lot of things in my room that needs to be fixed…in short this hotel needs some renovations as this seems old. Breakfast do have very little option. In my experience, the custome service/ front desk wer helpful and great in helping out.
3 out of 5
by A verified traveler

Posted Apr 21, 2024
There was no Elevator. Bathroom vent on the ceiling was full of dust. Bathroom wall had a pre-existing spill Splatter. Light fixtures and outlets and switches were coded with dust. Beds weren’t bad as far as comfort. We took the blankets off.
3 out of 5
by A verified traveler

Posted Apr 8, 2024
Asked for a wake up call but didn’t get it, water was not hot enough and internet kept dropping. Is convenient to where I wanted to go so I’ll probably return in the fall and hooe things have i proved.
4 out of 5
by A verified traveler

Posted Apr 6, 2024
The person who checked us in was difficult to understand. The room was clean and comfortable, but not plush. The complimentary breakfast was good, and fairly well stocked. What I did not like was that the main entrance was not obvious and hard to find, we drove around the building a couple times before we found it.
3 out of 5
by A verified traveler

Posted Mar 31, 2024
I’d recommend paying the $20 more for the Marriot. Foreign owned with less than helpful staff. Unclean, bad breakfast and little respect shown for guests.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 18, 2024