Outdoor pool
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Reviews of Kigaliview Hotel & Apartaments

3 out of 5
Kigaliview Hotel & Apartaments
KN 154 Street, biriyogo, Kigali, KIGALI

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bwalya

Stayed 7 nights in Jul 2023

6/10 Okay

Ann, Collingwood

Traveled with group
Liked: Cleanliness, staff & service
Staff was very helpful. Food was good.
Stayed 2 nights in May 2023
Response from Reservation Team on May 31, 2023
Thank you for your feedback! Hope to see you again

6/10 Okay

harry

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful swimming pool, good staff. The room we stayed in needs to be fixed, none of the window locks worked which made us feel unsafe as the windows were accessible from the outside. The hotel is adding an addition which created a lot of construction noise. This should have been disclosed to us and at least give a "under construction discount".
Stayed 2 nights in Mar 2023
Response from Reservation Team on Mar 27, 2023
Thank you Harry for your feedback. We have shared your concerns with the department in charge to improve our future guests' experiences and hope you will stay with us again in the future!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There should be wastebasket in the rooms. Flynet fixed on the window rim was preventing the windows to close.
Stayed 1 night in Jul 2018
Response from staff on Jul 25, 2018
Hello Thanks for the comments, we are going to work on the above mentioned effectively