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Indoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Guest reviews

4.5 out of 5 Wonderful
972 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMarket Square2 min walk
Popular LocationTennessee Vallley of Authority2 min walk
Popular LocationTennessee Theatre6 min walk
AirportKnoxville, TN (TYS-McGhee Tyson)19 min drive

Choose dates to view prices

  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsStandard Room
  • Room, 1 Queen Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)
  • Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility, Transfer Shower)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility, Transfer Shower)

About this area

Knoxville

In the city center, Crowne Plaza Hotel Knoxville Downtown University is in Knoxville's Old City neighborhood, a walkable area with good shopping. West Town Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit World's Fair Park and Knoxville Zoo. Looking to enjoy an event or a game? See what's going on at Knoxville Civic Auditorium and Coliseum or Neyland Stadium. Our guests appreciate the hotel's central location.
Visit our Knoxville travel guide
View in a map
Popular Location

What's nearby

  • Market Square - 2 min walk
  • Tennessee Vallley of Authority - 2 min walk
  • Tennessee Theatre - 6 min walk
  • East Tennessee History Center - 7 min walk
  • Historic Southern Railway Station - 7 min walk

Getting around

  • AirportMcGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • Emilia — 4 min walk
  • Tomato Head — 4 min walk
  • Downtown Grill & Brewery — 4 min walk
  • Square Room/Cafe 4 — 4 min walk
  • Sapphire — 4 min walk

About this property

Crowne Plaza Hotel Knoxville Downtown University

3.5-star Knoxville hotel in Old City, walk to Knoxville Convention Center
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and a business center. All 197 rooms offer room service, coffee makers, and LCD TVs with cable channels. Other amenities available to guests include free newspapers, hair dryers, and safes.
Crowne Plaza Hotel Knoxville Downtown University offers 197 accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 10 per day
  • Valet parking: USD 20.00 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 13.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay, plus a deposit of USD 35.00 per stay
Dogs and cats only
Up to 50 lbs
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 35.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.50 per person (approximately)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 35.00 per pet, per stay
  • Rollaway bed fee: USD 35.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University
Crowne Plaza Hotel Knoxville Downtown University Hotel
Crowne Plaza Hotel Knoxville Downtown University Knoxville
Crowne Plaza Hotel Knoxville Downtown University Hotel Knoxville

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Hotel Knoxville Downtown University and receive a full refund?
Yes, Crowne Plaza Hotel Knoxville Downtown University offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Hotel Knoxville Downtown University cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Hotel Knoxville Downtown University have a pool?
Yes, this property has an indoor pool.
Is Crowne Plaza Hotel Knoxville Downtown University pet-friendly?
Yes, this hotel allows cats and dogs with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 35.00 per stay and a fee of USD 35.00 per pet, per stay.
How much is parking at Crowne Plaza Hotel Knoxville Downtown University?
Self parking is available for USD 10 per day. Valet parking is available for USD 20.00 per day.
What time is check-in at Crowne Plaza Hotel Knoxville Downtown University?
Check-in is from 3:00 PM–anytime.
What time is check-out at Crowne Plaza Hotel Knoxville Downtown University?
Check-out is at noon.
Where is Crowne Plaza Hotel Knoxville Downtown University located?
Located in Old City, this hotel is steps from Fort Loudoun Lake and Market Square. Knoxville Convention Center and Tennessee Theatre are also within 10 minutes.
4.5
Wonderful
972 reviews
5 - Excellent
616
4 - Good
257
3 - Okay
55
2 - Poor
30
1 - Terrible
14

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience and was very quiet/peaceful
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel, beautifully decorated, and clean. I love how close they are to downtown and all the action. I prefer self parking, and they have a very convenient parking garage attached to the hotel. I also have really enjoyed the breakfast at their in hotel restaurant.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Location is perfect for walks to Old City and Market Square. Cozy lounge with excellent bourbon selection. Very clean and quiet property.
Stayed 1 night in Aug 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except parking. Now with no valet the parking garage was only for small cars. I had a hard time getting a spot and leaving building
Stayed 1 night in Aug 2020