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Reviews of Gariep Dam SunRose Group of Guest Houses

2.5 out of 5
Gariep Dam SunRose Group of Guest Houses
Hamerkop Street, Kopanong, Free State

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.8/10

Cleanliness

6.4/10

Staff & service

10/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

HA

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
It was OK
The checking in was good, the accommodation was clean. The off street parking was a problem but a phone call to the owners sorted that out. As per the owner's description - the accommodation is prefab units and named cottages. That being said it was comfortable and clean. We had a portable aircon and it made the room nice and cool.
Stayed 1 night in Dec 2021
Response from Karen on Jan 12, 2022
Good day, Thank you for your feedback. Kind Regards Karen

6/10 Okay

Elma

Liked: Cleanliness, room comfort
Good enough for comfortable sleep
It’s a good stopover just to sleep and carry on , on your journey the next day. We had no toilet paper on our arrival however the management rectified it immediately. We were not able to get the tv working. Free wifi are being advertised when you book however nowhere is a sign or info pamflet with the password or information on it.
Stayed 1 night in Dec 2021
Response from Karen on Jan 12, 2022
Good day Elma, Thank you for your feedback. We apologize, the manager was supposed to give you the WiFi password and show you how the TV works. We will make work of this. Kind Regards Karen

8/10 Good

Lukas

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Karen on Apr 28, 2021
Thank you Lukas, we are glad you enjoyed your stay with us and we would love to welcome you back soon.

6/10 Okay

Robert

Liked: Cleanliness
5min from Gariep dam wall
Great for overnight stay.
Stayed 1 night in Dec 2020

10/10 Excellent

Phopho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay looking forward for another stay in future.
Stayed 1 night in Dec 2019

6/10 Okay

Cayley

Business traveler
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the white clean linen, i could not use the swimming pool becuase it was unclean, and the next morning it took too long to clean until i had to leave.
Stayed 1 night in Jan 2019
Response from Robin on Feb 6, 2019
Hi Yes are units and Linen are super clean. In Terms of the pool, we have had some terrible winds over the past couple of months and this affects to pool and we sometimes find that we clean the pool at 3 p/m and at 4 p/m, after high winds, its full of leaves and dust. My apology but there is little we can do about this. Hope to see you soon again

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy.
it was an overnight stay. Comfy.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunden haben gar nicht erst eingechecked, da die Sicherheitslage der Unterkunft äußerst bedenklich war. Keine abschliessbar Tür, nicht einmal die die Gartentür !!! Sehr unfreundlicher Vermieter
Stayed 2 nights in Jan 2018