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Outdoor Pool
Outdoor Pool
Outdoor Pool
Free minibar, in-room safe, desk, blackout drapes

Guest reviews

3.9/5 Good
436 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationOceanus Waterfront Mall6 min walk
Popular LocationAnjung Samudera7 min walk
Popular LocationKompleks Asia City14 min walk
AirportKota Kinabalu (BKI-Kota Kinabalu Intl.)8 min drive

Choose dates to view prices

  • Superior Double or Twin Room

    4.4/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double or Twin Room
  • Superior Double Room Single Use

    4.2/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 1
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double Room Single Use
  • Deluxe Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 312 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Double or Twin Room
  • Deluxe Double Room Single Use

    4.1/5 guest room rating

    Room amenities

    • 312 sq ft
    • Partial ocean view
    • Sleeps 1
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Double Room Single Use
  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Junior Suite Single Use

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsJunior Suite Single Use
  • Promenade Superior Suite single use with Club Lounge Access

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 1
    • 1 King Bed
    More detailsPromenade Superior Suite single use with Club Lounge Access
  • Promenade Superior Suite with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPromenade Superior Suite with Club Lounge Access
  • Promenade Deluxe Suite single use with Club Lounge Access

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 1
    • 1 King Bed
    More detailsPromenade Deluxe Suite single use with Club Lounge Access
  • Promenade Deluxe Suite with Club Lounge Access

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPromenade Deluxe Suite with Club Lounge Access
  • Promenade Superior with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Superior with Club Lounge Access
  • Promenade Superior single use with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 1
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Superior single use with Club Lounge Access
  • Promenade Deluxe with Club Lounge Access

    4.6/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Deluxe with Club Lounge Access
  • Promenade Deluxe single use with Club Lounge Access

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sea view
    • Sleeps 1
    • 1 Double Bed OR 1 Twin Bed
    More detailsPromenade Deluxe single use with Club Lounge Access
  • Executive Suite with Club Lounge Access

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite with Club Lounge Access
  • Superior Double or Twin Room (Room Only)

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double or Twin Room (Room Only)

About this area

Kota Kinabalu

Located on the waterfront, Promenade Hotel Kota Kinabalu is in Kota Kinabalu's Downtown Kota Kinabalu neighborhood, an area with good shopping. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Centre Point. Anjung Samudera and Sedco Square are also worth visiting.

Visit our Kota Kinabalu travel guide
Map
Popular Location

What's nearby

  • Oceanus Waterfront Mall - 6 min walk
  • Anjung Samudera - 7 min walk
  • Centre Point - 8 min walk
  • Imago Shopping Mall - 8 min walk
  • Kompleks Asia City - 14 min walk

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive

Restaurants

  • Promenade Cafe — 1 min walk
  • Dynasty Restaurant — 1 min walk

About this property

Promenade Hotel Kota Kinabalu

Waterfront Kota Kinabalu hotel in Downtown Kota Kinabalu, walk to Imago Shopping Mall
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 2 coffee shops/cafés, a snack bar/deli, and a sauna are onsite. All 446 rooms offer free WiFi, free minibar items, and LCD TVs with satellite channels. 24-hour room service, electric kettles, and free bottled water are among the other amenities available to guests.
Promenade Hotel Kota Kinabalu offers 446 air-conditioned accommodations with free minibar items and safes. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: MYR 4 per day
Pick-up airport shuttle (surcharge) from 7 AM - 10 PM
Airport shuttle on request

Food and drink

Local cuisine breakfast available for a fee daily 6:30 AM–10 AM: MYR 18 for adults and MYR 18 for children
2 restaurants and 2 coffee shops
1 bar
24-hour room service

Things to do

Fitness center
Sauna

Family friendly

Dry cleaning service
Grocery/convenience store
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Malay

Business services

2 meeting rooms
Business center
Conference space (8396 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hair dryer
Towels

Entertainment

LCD TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Free minibar

More

Desk
Iron/ironing board
Phone
Restaurant dining guide
Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 7 AM to 10 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 55.00 per day
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: MYR 18 for adults and MYR 18 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle
  • Self parking fee: MYR 4 per day
  • Rollaway bed fee: MYR 55.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Can I cancel my reservation for free at Promenade Hotel Kota Kinabalu and receive a full refund?
Yes, Promenade Hotel Kota Kinabalu offers free cancellation on select room rates, because flexibility matters! Please refer to Promenade Hotel Kota Kinabalu cancellation policy on our site for more details about any exclusions or requirements.
Is Promenade Hotel Kota Kinabalu pet-friendly?
No, pets are not allowed at this property.
How much is parking at Promenade Hotel Kota Kinabalu?
Self parking is available for MYR 4 per day.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of MYR 50 per vehicle applies.
Where is this property located?
Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Warisan Square, Imago Shopping Mall, and Centre Point. Kota Kinabalu Central Market and Gaya Street Sunday Market are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Promenade Hotel Kota Kinabalu

3.9
5 - Excellent
121
4 - Good
205
3 - Okay
65
2 - Mediocre
33
1 - Poor
12
3.9
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The cleanliness..the location..the precautions that was taken due to covid 19 pandemic..and the quick checkin..

Stayed 2 nights in Jun 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Fast check-in and fast check-out.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Hotel was ok,

    Stayed 1 night in Jan 2020