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Reviews of Padungan Hotel

2.5 out of 5
Padungan Hotel
No. 115, Jalan Padungan, Kuching, Sarawak

Reviews

8.2

Very Good

Rating 10 - Excellent. 8 out of 41 reviews" "
Rating 8 - Good. 29 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable accommodation and easy walk to the river and to the local sites along the river. Some great restaurants nearby. Rooms not fancy but good value for price. Rooms do need a fridge though to keep the water cold. Only real negative is the noise from within the hotel. Could hear chairs being moved and people talking. You do hear some noise from street but to be expected in this popular area.
Stayed 3 nights in Apr 2023
Response from ibrahim on May 16, 2023
Hi Sandra,Thank you for your feed back. Sorry about the noise sound that you overheard during your stay. We will keep our eyes on the sound proofing issue.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 5 nights in Mar 2023
Response from ibrahim on Mar 22, 2023
Hi Mr Robert, Thank you for your review & rating. Hope to see you again next time at Padungan Hotel

8/10 Good

Kia Chiun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location with lots of eateries in the day time.
Stayed 5 nights in Dec 2022
Response from ibrahim on Dec 12, 2022
Hi Mr Kia Chun. Thank you for your review. Glad you enjoyed your stay with us and hope to see you again.

8/10 Good

Wen Wei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Jun 2022

8/10 Good

chien yong

Stayed 4 nights in Jun 2022

8/10 Good

Roby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from ibrahim on Jan 26, 2020
Hi. Thank you for your review. Hope to see you again next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and is accessible via walking. Good food within vicinity. Will stay here again
Stayed 2 nights in Aug 2019
Response from ibrahim on Sep 3, 2019
Thank you for your wonderful review. We are glad you enjoyed your stay with us. Hope to see you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from ibrahim on Jul 15, 2019
Thank you for your feedback. Hope to see you again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable
Needed a budget place to stay for a 4-week project. Handy location -- 5 minute walk from the landmark Kuching cat fountain. Lots of food & drink options nearby. Lovely friendly staff. Very affordable price. Simple clean room with comfortable bed. It's not listed in the amenities but the room does have an electric kettle and tea cups. Everrise grocery store 1 block away to buy tea. Bring your own toiletries.
Stayed 13 nights in Apr 2019
Response from ibrahim on May 1, 2019
Hi, thank you for your wonderful review. We hope to see you again at Padungan Hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from ibrahim on Apr 19, 2019
Thank you for your review. Hope to see you again at Padungan Hotel

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2019
Response from ibrahim on Apr 12, 2019
Hi. We glad that you enjoyed your stay with us here at Padungan Hotel Kuching. We look forward to welcome you again. Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Clean, quiet and very near to a lot of great food. Great location. Will definitely stay there again
Stayed 4 nights in Mar 2019
Response from ibrahim on Apr 10, 2019
Thank you for your wonderful review. We hope to see you again at Padungan Hotel

8/10 Good

Lynelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for budget price
A really good option for a reasonable price. Helpful friendly staff. Good bed & wifi.
Stayed 13 nights in Mar 2019
Response from ibrahim on Apr 10, 2019
Thank you for your wonderful review. We hope to see you again at Padungan Hotel

4/10 Poor

Charleen

Disliked: Staff & service
Stay here only if you’re desperate.
I had to put a night at this hotel as it was NYE 2018 and most hotels are full. Arrived at mid night but as I got into the room it was not made. Tired and angry I requested for another room and the front desk staffs as not friendly at all. Basically nobody is friendly & really helpful in this hotel.
Stayed 1 night in Dec 2018
Response from ibrahim on Jan 9, 2019
Dear Charleen, thank you for your feedback, we take our customers’ problems seriously and are glad to hear from you. We would like to apologize to you for what had happened that night upon check in. Clearly it was our front desk staff mistake giving you the undone room as our housekeeper miss out to clean the room. Once again we would like to apologize for the incident,.I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at 082-257766 if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back next time

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from . on Jan 7, 2019
.

8/10 Good

Leon, Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days stay
We've stayed at Padungan before and it's cheap, comfortable and well located. The service of cleaning our room was unasked but absolutely neat and tidy.. Only gripe is the walls can be thin, so you hear families talking as they come and go or people showering. Makes it a bit hard if you're a light sleeper.
Stayed 3 nights in Sep 2018
Response from ibrahim on Sep 13, 2018
Thank you so much for your wonderful review. We hope to see you again next time.

10/10 Excellent

Yao, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel at good price
I stayed 6 nights at Padungan and I loved it. The staff were helpful and friendly, and the room was comfortable and spacious. There was some dust behind the table, but I doubt most people would notice. Close to some popular eating options. I would stay here again the next time I come to Kuching.
Stayed 6 nights in Jun 2018
Response from ibrahim on Jul 13, 2018
Hi You, thank you so much for your review. Glad to hear that your happy when staying with us. We are sorry about the dust in the room, we will improve our housekeeping service about this. Hope to see you again next time.

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and easy access
Great location, walking distance throughout city, tour booking at front desk, many restaurants on the street
Stayed 5 nights in May 2018
Response from ibrahim on Jun 9, 2018
Hi Raymond, thank you for your review. It's been a pleasure having you as our guest. We hope to see you again next time in Kuching.

8/10 Good

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just my opinion.
Kopitiam and shops around the hotel and it's rather convenient for me as I prefer that kind of environment instead of high rise hotels that may pose risk in case of emergency.
Response from ibrahim on Apr 10, 2018
Hi, thank you for your comment. It's been a pleasure for having you as our guest. Not to worried about the security at our hotel as we have a secure location, CCTV, auto lock entrance and 24 hour staff. Hope to see you again next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is super new and clean. Very comfortable stay. The hot/ cold shower tap is installed wrong and backwards in my room. Just turn in the right way and don't accidentally get burned.
Stayed 1 night in Dec 2017
Response from ibrahim on Jan 5, 2018
Hi. Thank you for choosing Padungan Hotel as your place to stay. We also thank you for your wonderful review and will take note of shower tap issue. We hope to see you again soon.

10/10 Excellent

daz, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
comfy bed, hot water, tv with english channels, good location.
Stayed 6 nights in Sep 2017
Response from ibrahim on Nov 8, 2017
Thank you for your feedback. Hope to see you again next time.

8/10 Good

Verified traveler

Liked: Staff & service
close to shops, waterfront, chinatown
good choice if u want go to riverfront, chinatown and also main tourist attractions. a lot of food choices in the area.

8/10 Good

Tony and Pat, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located near food and tourist attractions.
We were in a room with 1 queen bed and an extra sofa bed(It is actually a real single bed). The hotels seems to have been renovated recently. Lobby is just for waiting area or chatting with friends. Restaurants and breakfast only a few minutes from hotel. Mostly chinese food but also malay and western breakfast( Hi Bread and Macdonald). Good hotel for 3 to 4 * hotel.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
My Kuching Trip!!!!!!
Padungan Hotel is conveniently located at the heart of the town where food were abundantly found to my selection, all within walking distance. If only the housekeeping were diligent in up-keeping the guest room as the new bath towels in my room that were changed everyday - were with patches of light brown stains all over. Also a must to change the bed sheets & comforter every time when the last guest left the hotel as I felt that the bed sheets were recycled - maybe from one night stay guest. The Front Desk staffs are friendly and helpful and overall Padungan Hotel is a good place to stay.

8/10 Good

Taufeeq

Liked: Cleanliness, staff & service
Convenient location
Lack of amenities. But clean room and bathroom.

8/10 Good

Roy Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
All i needed was a strategic location and a comfortable bed and this hotel delivers.

8/10 Good

Mok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean Budget hotel
The staff are friendly and helpful

8/10 Good

izan, miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the middle of town area. walking distance.
easy access to road and town area. walking distance to restaurant and shopping mall. near to kuching waterfront too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

We

Liked: Property conditions & facilities
everything just okay. the room are big & clean. just that. nothing special.

8/10 Good

izan, miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice new hotel.
new clean hotel. nice room for affordable price. center of town and easy access to every where.

8/10 Good

Verified traveler

Liked: Room comfort

6/10 Okay

Verified traveler

Conveniently located to eateries.
Pleasant experience staying because of the followings - 1) nearby tour agents 2) groceries easily available 3) all meals readily available.

8/10 Good

Kim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Clean,comfortable rooms, central location for river , restaurants and bars. Reliable wi-fi connection. The staff were very friendly and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location
Location is good, but internet can not work a few days
Stayed 7 nights in Jun 2019
Response from ibrahim on Jun 26, 2019
Hi, thank you for your review. We apologize for the internet coverage interruption that occurs during your stay. We so much appreciate your passion while staying with us. Hope to see you again at Padungan Hotel Kuching

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良好
ホテル内も清潔で静か良好。食事処も多く良好の環境です。
Response from ibrahim on Mar 30, 2018
Hi, Thank you for your wonderful review. It's been so much pleasure for having you as our guest. Hope to see you again next time in Kuching. Have a good day ahead.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
too noisy
rue très (trop) animée le soir jusque tard dans la nuit
Stayed 3 nights in Jul 2017

8/10 Good

Albin

Liked: Room comfort
Disliked: Cleanliness
Billigt och okej alternativ
Ett mycket bra alternativ för pengarna. Ett härligt hotell med närhet till Kuchings stadskärna. Trots att hotellet saknade restaurang finns många frukost möjligheter i närområdet.

8/10 Good

Amaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción para alojarse en Kuching
Las habitaciones son básicas, pero amplias, cómodas y limpias. El personal es atento y amable. Siempre dispuesto a ayudar en todo lo que solicitamos. Está en muy buena zona, en el barrio de Chinatown, muy cerca de todas las zonas turísticas. Había algo de ruido por la noche procedente del tráfico de la calle, pero no nos impidió dormir y descansar.

8/10 Good

YURY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
хороший отель
номера чистые, отель уютный.

8/10 Good

Olaf, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean hotel in a nice area.
Nice friendly hotel in a nice neighbourhood with lots of restaurants and shops. Rooms are big and clean and staff is friendly. Takes about 10/15 minutes to walk to waterfront and 7 minutes to TopSpot restaurant.