Superior Villa, 1 Bedroom, Garden View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Check availability

Reviews of Batıhan Vadi Hotel

Batıhan Vadi Hotel
Bahçecik Bogazi Yolu Sk, Kusadasi, Aydin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.8/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was a beautiful property with 5-star amenities but unfortunately the front desk and general manager need better customer service skills/training. They are striving to be a top tier resort but management needs to be more customer service focussed. They charged me extra for an error which was caused by the hotel. This was very upsetting. We have stayed at numerous 5-star resorts around the world and this type of situation would have never occurred. I will not return or recommend this property to others. Since it was their error they should not have charged me the additional amount.
Stayed 1 night in Dec 2023
Response from vadihotel on Mar 9, 2024
Dear Guest, thank you for your feedback. We take guest satisfaction wery seriously and we are sorry to hear that your stay was not as etpected. Although we strive to improve our service quality constantlyı we have to point out that all fees applied are common industry prectice and that you have signed the check where all costs were clearly stated. Our managemant is undergoing constant training and is and it's members are experienced individvals with years of experience we hope to have the oppor tunity to welcome you back to our hotel soon .

6/10 Okay

Koon Ting

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
environment is good and peaceful with lots of ducks,peacocks..etc. maybe still low season (April) not many people and the shops were closed. The indoor pool was good. We stayed 4D3N, we had the same breakfast every morning which were quite boring. Lots of ducks and Poo in the pool.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cenk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Cok begendik. Cok guzel tesis yapmislar.
Stayed 1 night in Sep 2023
Response from Batıhan Vadi Guest Relations on Oct 6, 2023
Sayın Cenk Işıker,Batıhan Vadi Hotel'i tercih ettiğiniz ve konaklamanız hakkında değerlendirme yaptığınız için teşekkür ederiz. Sizleri memnun uğurlamış olmak bizler için büyük bir mutluluk.En kısa zamanda sizleri tekrar ağırlamak dileği ile.Saygılarımızla

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Çocuklu aileler için keyifli otel
Biz çok incelemeden puanlara bakıp gelmiştik. Konsept tam bekarlara uygun değil aslında. Daha çok evli ve çocuklu ailere hitap ediyor. Yatırımcı masraftan kaçınmamış. Her şeyin en iyisini kullanmaya çalışmış. Ben mimarisini çok beğenmesem de, asla kötü diyemem. Odalar lüks ve ferah. Havuzlar güzel. Keyifli mekanları var. Ördekler, tavus kuşları, deve kuşları (emolar), ceylanlar hoş bir ortam yaratmış. Müşteriler Buggy dedikleri golf cart arabalarla istediğiniz yere götürüyorlar. Muhafazakar aileler için birbirinden izole villalar var. Spor salonu muhteşem, tamamı Technogym marka. SPA ve reformer pilates kısımlarında tatsız bir koku vardı. Personel iyi niyetli ama deneyimli olnadıkları belli. Çok şey yapmaya çalışan bir otel ama henüz kadrosu ve vizyonu yeterli değil. Yine de 4'ten aşağı not vermek haksızlık olur.
Stayed 1 night in Sep 2023
Response from Batıhan Vadi Guest Relations on Oct 6, 2023
Sayın Volkan Derinbay,Değerli zamanınızdan ayırarak Batıhan Vadi Hotel ile ilgili yorum ve değerlendirme yaptığınız için teşekkür ederiz. Otelimizin konumundan, konaklamış olduğunuz villanın olanaklarından ve sunulan hizmetlerden memnun kalmış olmanıza sevindik. Bizleri tavsiye ettiğiniz için de ayrıca çok mutlu olduk.En kısa zamanda tekrar Batıhan Vadi Hotel'de konaklama fırsatını bulmanız dileği ile.Saygılarımızla

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hervorragend
Sehr saubere Anlage, großzügiger Ausbau mit Pool 😁, Essen hervorragend… Management und Angestellte Freundlich und Hielfsbereit… wir kommen wieder!
Stayed 1 night in May 2023
Response from Batihan Vadi Hotel GR Team on Jun 6, 2023
Lieber Erich,Wir freuen uns sehr, dass Sie einen so außergewöhnlichen Aufenthalt hatten, und wir danken Ihnen, dass Sie sich die Zeit genommen haben, uns Ihre Bewertung mitzuteilen.Es ist schön zu erfahren, dass wir Ihnen einen angenehmen Urlaub bieten konnten und, dass Sie das Hotel und den Service mochten.Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,