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Reviews of Hotel Campanile Toulouse Nord L'Union

3 out of 5
Hotel Campanile Toulouse Nord L'Union
Avenue de Saint Caprais, L'Union, Haute-Garonne

Reviews

8.0

Very Good

Rating 10 - Excellent. 110 out of 440 reviews" "
Rating 8 - Good. 236 out of 440 reviews" "
Rating 6 - Okay. 61 out of 440 reviews" "
Rating 4 - Poor. 28 out of 440 reviews" "
Rating 2 - Terrible. 5 out of 440 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after our train from Toulouse. Even though we arrived at 11:30PM we were greeted by a cheerful desk employee. Our room was larger than a lot of rooms in Paris, and we had a great night's rest!
Stayed 4 nights in Apr 2024
Response from Reception. on May 4, 2024
Dear client,We are delighted that you've enjoyed your stay with us and the welcome given to you. Nice to read that you liked the equipment and services offered as well.We hope to see you again !

8/10 Good

Dominique, Cornelius

Traveled with family
Liked: Cleanliness
The hotel is ok. It served its purpose: beds and bathroom. Personally I did not like the gray carpet. Only one towel per person. We did not have any meal there, so no opinion about the food.
Stayed 3 nights in Jun 2023
Response from Desk. on Jul 22, 2023
Dear clients,Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input, as it helps us understand our guests' experiences better and work towards improving our services.Concerning the carpet, we understand that preferences can vary, and we'll certainly take note of this aspect to consider changes in the future.Regarding the towel allocation, we regret that it fell short of your expectations. Be sure that your comments have been passed on to our housekeeping team for review. If your travels bring you back to this area, we would be more than happy to welcome you again and offer you an improved experience.Kind regards,

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Really clean room, newly renovated, very pleasant efficient staff and great for walking our dogs. Great value for noney
Stayed 1 night in Apr 2022
Response from La réception. on Apr 30, 2022
Dear client, Thank you for choosing our hotel for your stay in Toulouse and for highlighting the quality of both our situation and cleanliness : your well-being is the best reward for our staff who work day by day in order to offer the best service possible. Hoping to see you soon again ! Kindly,

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stopover
An excellent stop over if travelling from Spain to UK or visa versa ! Rooms are comfortable with everything at hand. Car parking is very convenient. Continental breakfast from 6am for an early start and is very good.
Stayed 1 night in Oct 2021
Response from L'équipe du Campanile. on Nov 7, 2021
Thank you for your review. Best regards

8/10 Good

NICOLAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Grégory D. on Mar 7, 2020
Cher Client, Nous sommes ravis de constater d'après la note que vous avez attribuée à votre séjour, que celui-ci ait répondu à vos attentes. Au plaisir de vous accueillir à nouveau. Bien Cordialement, Au plaisir de vous y accueillir de nouveau très vite. Bien Cordialement,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 3star hotel
Hotel is a good 3 star standard for France, rooms are small but cosy. We visit the area frequently for family reasons and basically it is the only acceptable place to stay in the area. I have to say basic but the breakfast is acceptable and staff are friendly
Stayed 1 night in May 2019
Response from Gael F. on Jun 3, 2019
Dear guest, Thank you for your experience. I am glad to see that you appreciated your stay with us. We hope to have the pleasure to welcome you again Best Regards

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in L'union.
Basic 3 star hotel. Good breakfast for France. Small but comfortable rooms. Full bath with shower over. Best hotel in L'union, however very little choice locally.
Stayed 2 nights in Mar 2019
Response from Aurélien D. on Apr 2, 2019
Dear Guest, Many thanks for taking time to sahare your experience in our hotel I am glad to see that you appreciated your stay with us. We hope to have the pleasure to welcome you again Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Very enjoyable stay. Friendly and helpful staff. Large car park in a quiet area. Room was comfortable and clean. Would definitely recommend.
Stayed 1 night in Mar 2019
Response from Gael F. on Apr 1, 2019
Dear Sir It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards

8/10 Good

Dave, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel if you need to stay in L'union
Rooms small but clean and adequate. Breakfast good value for France.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds and pillows, easy to use thermostat and quiet but effective heating, and some nice places to walk in the neighborhood.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So So motel
Stayed two days, no WIFI. Staff doesn’t care. Breakfast buffet is decent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with friendly staff.
We came to get a good night's sleep. And that is what we did. Excellent value for the price.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Cheap Hotel Convenient for Ring Road and Metro
Room we were given had not been cleaned when we entered but reception quickly found us another suitable one. Small, functional room. Basic breakfast was disappointing and not worth the money - you'd find better at a service station or in the City for the same price. I would have an overnight stay there again though if I were by myself. Staff friendly enough.

6/10 Okay

Keith, Whitehaven

Liked: Cleanliness, staff & service, room comfort
Good basic overnight stopover
Budget hotel just off the autoroute, handy for a stopover. The hotel restaurant is the only place to get dinner, there is nothing else conveniently near. The evening meal was good and freshly cooked to order, breakfast also was good with a wide choice on the buffet.

8/10 Good

Edeline

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Ann, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location if passing through
This is a great hotel if you are travelling from Northern France to Southern France or Spain. The staff are very friendly. There is ample parking. The rooms are very clean and have nice bathrooms. There are a lot of restaurants nearby, including a McDonalds if this is something you eat. Would highly recommend this hotel for a quick one night stay.

8/10 Good

Valerie, Ipswich

Liked: Room comfort
Stop over
Overnight stop n way to UK from Sapin. Very convenient as close to motorway

8/10 Good

Tom & Helen, N Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
This hotel is very convienient to the ring road and is in a quiet neighbourhood. There is ample secure parking and you can place your car near to your room. The room has been recently upgraded and was clean and comfortable. Staff were always friendly and helpful. There was the usual standard of breakfast and dinner buffets.

10/10 Excellent

Antonio Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
È un buon hotel posto tranquillo ci andiamo spesso per 3/giorni ben tenuto ottima colazione è vicino alla fermata dei bus per raggiungere il centro
Stayed 3 nights in Apr 2024
Response from La reception. on Apr 13, 2024
Gentile Cliente,Grazie per il tuo piacevole feedback! Siamo lieti di leggere che ti piace ancora il tuo soggiorno con noi.A presto !

10/10 Excellent

Anick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lieu reposant, tres calme !
Stayed 5 nights in Apr 2024
Response from La réception. on Apr 13, 2024
Chère cliente,Nous sommes ravis que vous ayez apprécié votre séjour chez nous.Nous espérons vous revoir !

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La réception on Jan 28, 2024
Cher client,Merci d'avoir choisi notre hôtel pour votre séjour à Toulouse !Nous espérons vous revoir.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from La réception on Jan 20, 2024
Cher clientMerci d'avoir choisi notre hôtel pour votre étape à Toulouse !Nous espérons vous revoir chez Campanile.

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Bizn
Stayed 1 night in Jan 2024
Response from La réception on Jan 20, 2024
Chère cliente,Merci pour votre retour : nous sommes ravis que vous ayez apprécie votre séjour dans notre hôtel-restaurant.A bientôt !

10/10 Excellent

eliane

Stayed 1 night in Jan 2024
Response from La réception on Jan 16, 2024
Cher client(e), Nous vous remercions d'avoir choisi notre hôtel et espérons vous revoir au plus vite !

10/10 Excellent

Willy

Stayed 1 night in Nov 2023
Response from La réception. on Nov 18, 2023
Cher client,Merci d'avoir choisi notre hôtel.A bientôt !

10/10 Excellent

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception. on Nov 4, 2023
Cher client,Merci d'avoir choisi notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour. A bientôt chez Campanile !

10/10 Excellent

Jacques

Stayed 1 night in Oct 2023
Response from La réception. on Oct 23, 2023
Cher client,Merci pour la note laissée suite à votre séjour chez nous !Au plaisir de vous accueillir prochainement.

8/10 Good

Frédéric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La réception. on Oct 23, 2023
Cher client,Merci d'avoir pris le temps de publier une évaluation de votre séjour. Nous espérons vous revoir prochainement !

8/10 Good

Madd

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception. on Sep 9, 2023
Cher client,Merci d'avoir choisi notre hôtel !Au plaisir de vous recevoir à nouveau.

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La réception. on Aug 14, 2023
Cher client,Merci d'avoir choisi notre hôtel ! A bientôt chez Campanile.

8/10 Good

Daniel

Stayed 1 night in Aug 2023
Response from La réception. on Aug 14, 2023
Cher client,Nous vous remercions d'avoir évalué votre séjour chez nous et au plaisir de vous accueillir à nouveau.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour rapide, une nuit, correct mais hôtel vieillissant, literie moyenne,par contre le restaurant, nous avons très bien mangé, petit déjeuner buffet très bien.
Stayed 1 night in Jul 2023
Response from La réception. on Jul 22, 2023
Chère cliente,Merci pour votre retour et c'est avec attention que nous avons pris connaissance de votre commentaire.Vous avez su apprécier la restauration sur place et nous en sommes ravis. Nous prenons bonne note de votre remarque sur la literie, qui est en train d'être changée. Nous espérons vous revoir.

10/10 Excellent

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from La réception. on Jul 22, 2023
Cher client,Merci d'avoir choisi notre hôtel !A bientôt

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from La réception. on Jul 22, 2023
Chère cliente,Merci d'avoir pris le temps d'évaluer votre séjour.A bientôt chez Campanile !

10/10 Excellent

Frédéric

Stayed 1 night in Jul 2023
Response from La réception. on Jul 22, 2023
Cher client,Merci d'avoir choisi notre hôtel pour votre séjour à Toulouse.Nous sommes ravis que vous ayez passé un agréable séjour chez nous.Au plaisir de vous recevoir à nouveau !

8/10 Good

denis

Stayed 1 night in Jun 2023
Response from La réception. on Jun 10, 2023
Cher client,Merci d'avoir choisi notre hôtel !Au plaisir de vous revoir parmi nous.

10/10 Excellent

André

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Un bon accueil très sympathique, et la chambre est très confortable...
Stayed 1 night in May 2023
Response from La réception. on May 31, 2023
Cher client,Merci de votre agréable commentaire. Nous espérons avoir le plaisir de vous accueillir à nouveau.

8/10 Good

Sylvaine

Stayed 1 night in May 2023
Response from La réception. on May 28, 2023
Cher client,Merci d'avoir choisi notre hôtel pour votre séjour à Toulouse ! A bientôt.

8/10 Good

rocamora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from La réception. on May 28, 2023
Chère cliente, cher client,Merci d'avoir pris le temps d'évaluer votre séjour chez nous. A bientôt !

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from La réception. on May 28, 2023
Cher client,nous vous remercions votre superbe évaluation et d'avoir choisi notre établissement ! Au plaisir de vous revoir chez Campanile.

6/10 Okay

ALAIN

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bon Hotel avec restauration. Attention, le chauffage via la climatisation réversible fonctionnait très mal dans ma chambre
Stayed 1 night in Mar 2023
Response from La réception. on Mar 11, 2023
Cher client,Nous vous remercions d'avoir choisi notre hôtel pour votre étape à Toulouse !Nous vous remercions également de nous avoir signalé le dysfonctionnement de notre système réversible : ce dernier sera vérifié par notre agent technique.A bientôt !

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
convenable
Stayed 1 night in Mar 2023
Response from La réception. on Mar 5, 2023
Chère cliente,Nous vous remercions d'avoir choisi notre hôtel pour votre étape à Toulouse et sommes heureux qu'il ait répondu à l'ensemble de vos attentes.A bientôt chez Campanile !

10/10 Excellent

Abigail

Stayed 1 night in Feb 2023
Response from La réception. on Feb 26, 2023
Cher client,Nous vous remercions pour cette excellente notation suite à votre séjour chez nous !A bientôt chez Campanile,

6/10 Okay

FRANCISCO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel calme. Lit inconfortable
Le lit n'est pas confortable
Stayed 3 nights in Feb 2023
Response from La réception. on Feb 21, 2023
Cher client,Nous vous remercions d'avoir choisi notre hôtel pour votre séjour à Toulouse.Nous avons bien pris en compte votre remarque sur le matelas qui nous permet de pouvoir intervenir et si nécessaire de les changer.Nous espérons vous accueillir à nouveau !

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon campanile avec service sympa et efficace
Bon hotel, literie confortable, serviettes neuves, sub refaite, service accueil très sympa et efficace. Parfait
Stayed 1 night in Dec 2022
Response from La réception. on Dec 17, 2022
Cher client,C’est avec grand plaisir que nous recevons vos commentaires. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Au plaisir de vous revoir chez Campanile !Bien à vous,

8/10 Good

Pascal

Stayed 3 nights in Nov 2022
Response from La réception. on Nov 20, 2022
Cher client,Nous vous remercions d'avoir pris le temps d'évaluer votre séjour : nous sommes ravis que celui-ci ait répondu à vos attentes!Au plaisir de vous revoir chez Campanile.

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort
Réconfortant
Calme et reposant
Stayed 1 night in Oct 2022
Response from La réception. on Oct 25, 2022
Cher client,Merci pour votre agréable retour. Au plaisir de vous accueillir à nouveau !

4/10 Poor

Mariem

Stayed 1 night in Sep 2022
Response from La réception. on Nov 8, 2022
Chère,Merci d'avoir pris le temps d'évaluer votre séjour : n'hésitez pas à nous en dire davantage afin que nous veillons à ce que vos futures expériences et celles des autres usagers soient meilleures.Bien à vous

10/10 Excellent

Martial

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from La réception. on Sep 18, 2022
Cher client,Nous vous remercions de votre aimable évaluation !Au plaisir de vous accueillir à nouveau chez Campanile

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sejour convenable dommage que les serviettes ne soient pas changées tous les jours
Stayed 2 nights in Sep 2022
Response from La réception. on Sep 18, 2022
Chère clienteNous vous remercions d'avoir pris le temps d'évaluer votre séjour chez nous et nous sommes ravis que celui-ci ait globalement répondu à vos attentes ! Concernant le changement des serviettes, nos femmes de chambre passent quotidiennement (sauf indication contraire) : celles-ci sont systématiquement changées lorsqu'elles sont placées au sol et non accrochées. Nous nous excusons s'il s'agit d'un oubli : notre réception se tient à votre disposition 24h/24 pour corriger les manques éventuels durant votre séjour.Nous espérons vous revoir chez nous !