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Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Indoor pool, 11 outdoor pools, pool umbrellas
Balcony

Guest reviews

4.5 out of 5 Wonderful
990 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationEcotermales Fortuna13 min walk
Popular LocationKalambu Hot Springs18 min walk
Popular LocationArenal Natura Ecological Park2 min drive
AirportLa Fortuna (FON-Arenal)10 min drive

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  • Standard Room, Accessible, Mountain View

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds OR 1 Queen Bed
    More detailsStandard Room, Accessible, Mountain View
  • Superior Room, Mountain View

    4.4/5 guest room rating

    Room amenities

    • 646 sq ft
    • Mountain view
    • Sleeps 6
    • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
    More detailsSuperior Room, Mountain View

About this area

La Fortuna

Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural area. The area's natural beauty can be seen at Arenal Volcano National Park and Arenal Volcano, while Kalambu Hot Springs and Mistico Arenal Hanging Bridges Park are popular area attractions. Traveling with kids? Consider Arenal Natura Ecological Park and Ecoglide Arenal Park.
Visit our La Fortuna travel guide
View in a map
Popular Location

What's nearby

  • Ecotermales Fortuna - 13 min walk
  • Kalambu Hot Springs - 18 min walk
  • Arenal Natura Ecological Park - 2 min drive
  • Arenal Volcano - 7 min drive
  • Chato Volcano - 10 min drive

Getting around

  • AirportJuan Santamaria Intl. Airport (SJO) - 118 min drive

Restaurants

  • Las Palmas — 1 min walk
  • Benedictus — 3 min drive
  • Altamira — 3 min drive
  • Restaurante Mi Casa — 4 min drive
  • La Fortuna Pub — 6 min drive

About this property

Hotel Los Lagos Spa & Resort

3.5-star family-friendly hotel near Arenal Volcano National Park
This smoke-free hotel features 11 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an indoor pool, a nightclub, and a bar/lounge. All 96 rooms offer room service, plasma TVs with cable channels, and hair dryers. Safes, showers, and free toiletries are among the other amenities that guests will find.
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
11 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 2 meeting rooms
  • Business center
  • Conference space (5382 square feet)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • Plasma TV

More

  • Recycling
  • Safe

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Can I cancel my reservation for free at Hotel Los Lagos Spa & Resort and receive a full refund?
Yes, Hotel Los Lagos Spa & Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Los Lagos Spa & Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Los Lagos Spa & Resort?
As of Oct 20, 2020, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on Oct 23, 2020 start from $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Los Lagos Spa & Resort have a pool?
Yes, this property has an indoor pool, 11 outdoor pools, and a children's pool.
Is Hotel Los Lagos Spa & Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Los Lagos Spa & Resort?
Self parking is free at this property.
What time is check-in at Hotel Los Lagos Spa & Resort?
Check-in is from 3 PM–11 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Los Lagos Spa & Resort?
Check-out is at noon.
Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Los Lagos Spa & Resort located?
This family-friendly La Fortuna hotel is located in a rural location, within a 15-minute walk of Ecotermales Fortuna and Arenal Volcano National Park. Kalambu Hot Springs and Arenal Volcano are also within 1 mi (2 km).
4.5
Wonderful
5 - Excellent
594
4 - Good
297
3 - Okay
71
2 - Poor
19
1 - Terrible
9

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location and the amenities are great for the rate they offer
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Lugar, la atención y las instalaciones son muy buenas
Stayed 2 nights in Sep 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush gardens with hot springs varying temperatures backing off to Arenal Volcano. Has private road to drive climb hills for Arenal view point. Also has a nice garden walk with turtles, birds . Good restaurant. Also street food restaruants in 10 min drive. All kinds of activities for family, kids, teens
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 2 days!
Henry and Diego were amazing in the restaurant in this trying time.
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
Stayed 2 nights in Mar 2020

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