Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
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Reviews of La Quinta Gran Bahia Cuastecomates

3.5 out of 5
La Quinta Gran Bahia Cuastecomates
Calle Bahía s/n, Cuastecomates, La Manzanilla, JAL

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
Stayed 2 nights in Feb 2024
Response from . on Feb 15, 2024
¡Gracias por su comentario!

10/10 Excellent

Maite

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the weather wasn’t ideal due to the cyclone. But the staff were very accommodating!
Stayed 1 night in Oct 2023
Response from . on Oct 16, 2023
We regret that the weather was not ideal during your stay, we are pleased to know that despite the circumstances our team met your expectations

10/10 Excellent

Cristian

Traveled with family and small children, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had a great time it is a little far from the city if you like to explore but super nice resort I’d say
Stayed 1 night in Aug 2023
Response from . on Aug 16, 2023
Dear Cristian, we are glad you enjoyed your stay with us, we hope you come back soon to visit us again

6/10 Okay

Norma

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are outdated the door handle to our room door was about to fall off I thought it’s overpriced. I did like the quick beach access. The staff are very nice and friendly. My husband’s sunglasses got stolen when we were sitting at the pool.
Stayed 1 night in Aug 2023
Response from . on Aug 16, 2023
Appreciable Norma, we are glad that you enjoyed the beach and the Hotel with us, we are sorry for the inconvenience generated during your stay, we will take it into account to improve our service, we hope you return soon!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The bay was small and cozy. The hotel provided a complimentary boat trip around the bay.
Stayed 2 nights in Mar 2021
Response from Emilio Soler - Community Manager on Apr 13, 2022
We are happy that you enjoyed the place and the boat ride, we hope you come back soon to visit us

2/10 Terrible

Blair

Disliked: Cleanliness, staff & service
Don't waste your money
Check in took over 1/2 hour Had even emailed proof of confirmation and payment info to the manager to prove it and still took forever then tied to get me to pay again Food No salt no pepper No made to order eggs for breakfast Kids running everywhere in restaurant and bar Everything wet or sticky no clean tables in lounge bar area Food in snack bar all lids off and covered in food from other containers Buffet was cold at best . Very sad state of affairs Obviously the only all inclusive No coffee till 9 am Only internet in Lloby All Chanel's Spanish on tv The town itself was clean
Stayed 2 nights in Feb 2021
Response from Emilio Soler - Community Manager on Apr 13, 2022
We are sorry that you had to wait more than 1/2 hour, they were logistics problems, we will work on improving the food and the cleanliness of the bar and tables; We have a family concept, so it is common to find children running and playing in the place, we hope you will visit us again soon, greetings!

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Karla Nalleli

Stayed 3 nights in Jan 2023

6/10 Okay

Verified traveler

Mejorar la atención al huésped
Bien, me gustaría que mejoren la atención al huésped por parte de todo el personal
Stayed 3 nights in Feb 2022
Response from Emilio Soler - Community Manager on Apr 13, 2022
Tomaremos en cuenta su comentario, trabajaremos en mejorar en este punto ya que ustedes los huéspedes siempre es prioridad

10/10 Excellent

Héctor manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvimos, muy cómodos nos gustó mucho y con ganas de volver.
Stayed 3 nights in Oct 2021
Response from Emilio Soler - Community Manager on Apr 13, 2022
Es agradable saber que disfrutó de su estancia y del Hotel, los esperamos con ansias de vuelta en este su Hotel La Quinta Gran Bahía Cuastecomates

8/10 Good

GRISELDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno para descansar
lugar tranquilo si deseas descansar
Stayed 2 nights in Aug 2021
Response from Fátima Polanco on Sep 23, 2021
¡Agradecemos su buen comentario! Esperamos muy pronto poder volver a contar con su presencia. Saludos.

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Les falta mejorar la comida y mas variacion para escojer
Stayed 2 nights in Jul 2021
Response from Emilio Soler - Community Manager on Apr 13, 2022
Contamos con chefs que mejoran día con día para ofrecer siempre los mejores platillos, esperamos que nos visite de nuevo para disfrutar de unas placenteras vacaciones.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre hay algo que no te gusta, pero en general es un buen hotel y buen servicio
Stayed 2 nights in Jan 2021
Response from Fátima Polanco on Feb 4, 2021
Agradecemos su buen comentario. ¡Esperamos contar muy pronto con su visita! Saludos.

6/10 Okay

Juvencio

Disliked: Property conditions & facilities
Alejado de los grandes hoteles
Buen hotel si Lo que quieres es descansar en una playa tranquila y alejado del ajetreo de los grandes hoteles!
Response from Emilio Soler - Community Manager on Apr 13, 2022
Nos alegra saber que disfrutó del Hotel y de su tranquila playa, lamentamos los inconvenientes con el proceso de remodelación, nuestro propósito es siempre brindarles la mejor calidad y la mejor experiencia, esperamos su visita próximamente.