Ratings based on 24 Verified Reviews

3.1 out of 5
43% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by Slavica

A dump to avoid!

Posted Jan 4, 2017 on Hotels
This was the worse hotel I ever stayed in. I was so scared that I pulled the sofa to block the door. Smelled horrible. I felt it unclean, looking worse than cheap. $59 was way over priced for this dump!!!
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
I believe that you may have our hotel confused with another one you may have stayed in. We do not offer sofa's in our standard guest rooms that you stayed in. We hope that you will reconsider your review. Thanks, Chris S. GM
1 out of 5
by Frank

Locked out

Posted Jan 3, 2017 on Hotels
I came back and my key wouldnt work. There was nobody there at the front desk and the emergency number went to a full voicemail. I had to get another hotel at 4AM as I couldnt get into my prepaid room. How would you rate such service???
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Hi, Again, my sincerest apologies for the lock out. I was under the impression that we had resolved this issue for you by removing your charges for the night since you were unable to stay in your room. We have changed the emergency number to a call center to ensure calls are answered by a person so that this will not happen in the future. Thanks and safe travels, Chris S. GM
5 out of 5
by A verified traveler

Very surprised

Posted Dec 12, 2016 on Hotels
After reading reviews my wife was concerned about the motel but with the most recent reviews were on point.The rooms were very clean and everything worked well (we had an issue with our door key which we were informed on check in). Will definitely be choosing to stay here more often.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Hello and thank you for your positive comments! We hope that you will return to our property if you are ever back in the San Antonio area. Thanks and safe travels, Chris S. GM
3 out of 5
by Robert from San Antonio, Tx

Don't let the outside fool you....

Posted Aug 20, 2016 on Hotels
This hotel looks shabby on the outside, but the room was very good, clean and the bed was comfortable. I have used low to mid range hotels frequently over the last few months and this one rated better than some name brand hotels.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Hi Robert! Thanks so much for leaving us feedback from your stay. We are still in the final stages of renovation and exterior is our next hurdle. In fact, our parking lot is being repaved and striped this week! We look forward to seeing you again on your next trip through San Antonio. But until then, Safe Travels, Chris Summers, General Manager
5 out of 5
by Larry from Roswell NM

good

Posted Aug 8, 2016 on Hotels
Good
5 out of 5
by carlton from Texarkana

Great stay

Posted Aug 7, 2016 on Hotels
Love it
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Hi Carlton, My apologies for the delayed response, but we are thrilled that you enjoyed your stay with us! Come back anytime. Until then, Safe Travels, Chris Summers, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Very nice rooms

Posted Jun 27, 2016
We loved it, very close to SeaWorld. Hotel from the outside seems like nothing great, but rooms are pretty, spacious and cute decoration
Comment from Hotel Management
Sep 3, 2016 by Chris Summers, General Manager, Hotel Management
Thank you so much for your kind words. We hope to see you again very soon!
5 out of 5
by Eric P from Pinn St

This place is awesome!

Posted Jun 24, 2016 on Hotels
loved it. new ownership is outstanding.
Comment from Hotel Management
Jun 28, 2016
Thanks so much Eric! We look forward to seeing you and your family again very soon. Until then, Safe Travels!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
5 out of 5
by Cherjuana from Florida/Georgia

Looks are deceiving

Posted Jun 13, 2016 on Hotels
Had a great time.... Close to everything
Comment from Hotel Management
Jun 28, 2016
I am so glad that your family enjoyed the trip to San Antonio and that we could do our part to satisfy your needs. We look forward to seeing you guys again on the next trip! Until then, Safe Travels!