Ratings based on 379 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Nov 27, 2023 on Hotels
5 stars hotel. Convenient overnight parking. A bit far from center Annecy but not an issue if you have car.
by A verified traveler
Will be back
Posted Nov 2, 2023 on HotelsAn amazing location with lovely staff that made it a special stay. Just wish I could have stayed longer.
by A verified traveler
Posted Sep 8, 2023 on Hotels
by A verified traveler
Posted Jul 10, 2023
Beautiful hotel in a stunning location. The lake view from the room was out of this world. The food choice in the restaurant was very limited and if you plan on eating at the hotel I would recommend taking a look at the menu before you book. Would I stay again … yes.
by A verified traveler
Posted May 28, 2023 on Hotels
by A verified traveler
Posted May 17, 2023 on Hotels
by A verified traveler
Posted May 15, 2023
Beautiful hotel in perfect location
by A verified traveler
Posted Apr 14, 2023
This hotel is beautiful. Great staff, very warm and helpful.
by A verified traveler
Posted Apr 7, 2023
Second time I stay at this property. Shocked by the low level of service overall. The property is gorgeous, but the experience is diminished by the lack of professionalism of the staff. EXTREMELY slow service, waited 30 min for a breakfast item (they just forgot to update us they just didn’t have it), mixed a regular milk order with a soy milk order (for somebody allergic, not a good idea), and I can go on and on.
Also; the pool was under renovation, and they just hid that line very well on Expedia so you really can’t see it when booking. Too bad; it could be a top hotel, it’s not because of the staff.
by A verified traveler
Posted Feb 13, 2023
