Ratings based on 963 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Apr 16, 2024
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
Comment from Hotel Management
Apr 16, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Apr 15, 2024
Nice hotel, excellent views of the arenal volcano!
Comment from Hotel Management
Apr 15, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Apr 9, 2024
Great staff and service. Distance is a little far from LA Fortuna, but there is a lot to do on the property, and it is not too much trouble if you have a rental car already!
Comment from Hotel Management
Apr 10, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Apr 9, 2024
My family love the hotel, thank you guys!
Comment from Hotel Management
Apr 10, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Apr 1, 2024
by A verified traveler
Posted Mar 31, 2024
If you’re looking to be in nature this is the right place to be. You can definitely enjoy the fresh air a good walk in the morning with the sound of the birds. Enjoy a good swim in the pool with a breathtaking view of the volcano. The staff is very nice.
Comment from Hotel Management
Apr 1, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Mar 30, 2024
The view is amazing! Quiet and woodsy. Well worth the short drive from town to get out of the congestion and noise.
Comment from Hotel Management
Mar 30, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Mar 29, 2024
It was remote with beautiful grounds. Horseback riding onsite was a highlight of our vacation. Friendly staff and good included breakfast. A bumpy, twisty 15-minute drive to leave the property so we only went in and out once a day.
Comment from Hotel Management
Apr 2, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
by A verified traveler
Posted Mar 27, 2024
Could’ve had more things to do or better food options and quality.
Comment from Hotel Management
Mar 27, 2024 by Marco, Hotel Management
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.
by A verified traveler
Posted Mar 25, 2024
The staff at the hotel was very friendly, and the food was excellent. We really enjoyed the Casado with chicken, one of the local dishes. The beef meals were also very good. Desserts, the coconut flan and brownie with ice cream, were fantastic. Exceptional view of the volcano and there are tons of birds on property. We really enjoyed seeing them when eating and around the pool. Rooms were clean with air conditioning, and lots of amenities.
Comment from Hotel Management
Mar 27, 2024 by Marco, Hotel Management
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.
