Just OK for the money
Posted Aug 23, 2016
Weird place. I understand this is a bare bones chain, but....had to pay additional for 2nd person even though we didn't use additional linens or towels than what was stocked in the room. Room was spacious and seemed clean, but smelled like a previous smoking room that had been converted to non smoking. Everything worked except the exhaust fan in the bathroom. Found a "water bug" (that's what housekeeping called the cockroach) one morning in the vanity area of the bathroom. Also, we were told by housekeeping staff that management entered room when we were not there to "close our drapes" which I thought was extremely unusual. Afterward, we were instructed it was a rule to keep the drapes closed when we were not in the room so no one could see "your stuff" and break in to steal it. Housekeeping (who lived on site) was almost too friendly. Needed to be more professional. I think proper uniforms and a little coaching would do the trick. Chain does not provide a coffee maker in the room, but it is supposed to be available 6-10am in the lobby. Day of check out, no coffee in the lobby and no attendant.