Property grounds

Reviews of Waterfront Lake George Cabin: Walk to Water


Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.4/10

Cleanliness

Reviews

10/10 Excellent

Ross P.

Liked: Cleanliness
Best vacation ever!!
This cabin was the best. Great view, everything worked, everything clean. Five of us spent the week with Americade, and we couldn't have been happier.
Stayed 6 nights in Sep 2021

2/10 Terrible

Tricia L.

Disliked: Cleanliness
Beyond disappointed
Absolutely no upkeep of the property or cottage. Furniture run down... appliances out dated and filthy. Bathroom was falling apart and moldy. Some deck furniture rotted and non usable. Some windows and doors were non operational. So bad we left a day early. The mice droppings was the final straw.
Response from VrboOwner on Nov 3, 2020
Tricia, We're sorry to hear that you didn't fully enjoy your stay at this cabin. We followed up with the homeowner after reading your feedback, and we'd like to share the following: -The cabin is deeply cleaned at the beginning of each rental season and thoroughly cleaned between rentals. -There are traps all around the outside of the home, but sometimes a critter can get in, as this property is surrounded by woods. -Two logs need to be repaired and are scheduled to be replaced this fall. -The deck is less than five years old. -The furniture is six years old. -The appliances are in good working condition, and the dishwasher is two years old. The wallpaper in the back of the shower has some water damage, which will be repaired, but there is no mold. -We wish you would have reached out earlier with these concerns, as the guest contact would have been glad to help with any issue. -We hope that the generous measures from Evolve made up for some inconvenience. Thanks for taking the time to leave us a review!

6/10 Okay

May 16- 23rd J.

Disliked: Cleanliness
This was old cabin
The cabin has a beautiful view if Lake George. The cabin needs to be cleaned. Only 2 out of 5 track lights in the kitchen worked. Every room has light bulbs that were out. Pans in the kitchen were old and worn. The wood chairs on the deck flimsy and falling apart. The front entrance to the cabin was dirty. Everything is worn and falling apart.
Stayed 4 nights in Sep 2020
Response from VrboOwner on Jun 15, 2021
We’re glad to hear you enjoyed the view! We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We did our best during your stay to address your concerns, and we’re sorry we couldn’t find a satisfying resolution at the time. We hope the steps taken to make things right after your departure helped to ease some of that frustration. - We hired a new cleaning crew to address the cleanliness issues you mentioned. They’ve also been instructed to inspect the lighting, and we keep a stock of backup lightbulbs in the kitchen pantry. - We’ve recently completed a refresh of the cabin which updated the second bathroom and replaced the furniture in the dining and living areas. We’ve also repaired the refinished the deck chairs. Thanks for telling us about your stay, and we look forward to this cabin hosting many happy vacations in the future!