Ratings based on 986 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 11, 2024
Checked in the room toilet bowl was broken. My daughter had to walk up to the office, which was quite a distance from our room and tell them that toilet was broken. They gave me the room next to it, but I went in there. It was smaller than the room. The pictures I saw showed a coffee maker in every room, so I brought my own coffee and creamers, but no coffee machine Was in there. Driving in and out and going around the hotel is a single lane, which is dangerous. If another car comes around the corner you will never see it. I slept there for about three hours and left.
Comment from Hotel Management
May 11, 2024 by Manager, Hotel Management
Hello Edward,We are sorry to hear about the inconveniences you encountered during your stay. We appreciate your feedback and will address these issues with our team for improvement. Your experience does not reflect the high standards we aim to provide. If you have further feedback, please reach out to our management team directly for assistance.
by A verified traveler
Posted May 10, 2024
nice staff and good value
Comment from Hotel Management
May 11, 2024 by Manager, Hotel Management
Hello William,We're pleased to hear you found our staff pleasant during your stay. We always aim to offer great value to our guests. Your feedback is appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted May 5, 2024
Very clean and spacious.
Comment from Hotel Management
May 7, 2024 by Manager, Hotel Management
Hello Karen,We appreciate your positive feedback on our cleanliness and spacious accommodations. Your comfort is our priority, and we are glad to hear you enjoyed your stay with us. Thank you for taking the time to share your experience.
by A verified traveler
Posted May 5, 2024
Great
Comment from Hotel Management
May 7, 2024 by Manager, Hotel Management
Hello Badar,We appreciate you taking the time to share your feedback with us. We value all guest comments as they help us improve our services for future stays. Should you have any further concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back again soon.
by A verified traveler
Posted Apr 30, 2024
Comment from Hotel Management
May 4, 2024 by Manager, Hotel Management
Hello Dave,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted Apr 30, 2024
I booked 2 queens and the room was two doubles. My back still hurts 3 days later
Comment from Hotel Management
May 2, 2024 by Manager, Hotel Management
Hello Joshua, We're sorry to hear about your experience. Your feedback is important to us, and we will address this with our team for improvement. If there are any issues during your stay, we encourage guests to reach out to our management for prompt assistance. Thank you for sharing your concerns with us.
by A verified traveler
Posted Apr 30, 2024
No soda machines worked. All of them where empty
Comment from Hotel Management
May 2, 2024 by Manager, Hotel Management
Hello steven,We value your feedback and apologize for any inconvenience caused. We encourage guests to reach out directly to management with any concerns during their stay to ensure a prompt resolution. Your comments will help us improve our services for future guests.
by A verified traveler
Posted Mar 22, 2024
Comment from Hotel Management
May 4, 2024 by Manager, Hotel Management
Hello Alexei,We are delighted to hear that you had a wonderful stay with us. If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.
by A verified traveler
Posted Mar 14, 2024
Just what we needed to make a 1 day Gore visit into a 2-dayer.
Comment from Hotel Management
Mar 16, 2024 by Manager, Hotel Management
Hello William R. Munro and Diane M. H.,We are delighted to hear that your stay extended your Gore visit. Your positive experience with us is our utmost priority. We hope to welcome you back soon to create more lasting memories.
by A verified traveler
Posted Mar 13, 2024
Fine
Comment from Hotel Management
Mar 15, 2024 by Manager, Hotel Management
Hello David,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just fine. We appreciate the feedback and hope to host you again.
