Ratings based on 576 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 13, 2024
Super super clean hotel with a fantastic breakfast!!!
by A verified traveler from Anaheim
Posted Mar 31, 2024
Great staff and hotel.
by A verified traveler
Posted Mar 25, 2024
Staff were great ! Very helpful and friendly
by A verified traveler
Posted Mar 25, 2024
All isell
by A verified traveler
Posted Mar 24, 2024
The night desk lady that checked us in was so nice and personable. The breakfast was good and hot. Enjoyed our stay.
by A verified traveler
Posted Mar 23, 2024
This hotel was very nice. Th front desk staff were all friendly and helpful. The breakfast was simple , but good and filling. Our room was very nice. The shower was excellent with good water pressure and hot water even for the 3rd floor. My only concern was our lack of housekeeping. We stayed for 4 nights and did not have any service. They left us a note one day and followed the instructions but they never cleaned the room. I was able to get clean towels and they picked up a bag of trash we left outside the door but I really wish they would have come in.
It really is a nice place. Just not sure what happened with housekeeping
Comment from Hotel Management
Mar 23, 2024 by GM, Hotel Management
Good Afternoon,thank you for staying with us at Lakeland South. As a 2023 True Hospitality Award winner, we take the guest satisfaction and experience seriously. We would like to apologize for not meeting our standards and falling short of your expectations. We value your feedback and will utilize it to make the necessary improvements within our staff. Your survey allows us the opportunity to correct these issues so we can continue to hold on to the standard of excellence we are known for. We will continue to monitor this area to make all necessary improvements. Thank you for staying with Lakeland South
by A verified traveler from Jersey City
Posted Mar 20, 2024
Very clean
by A verified traveler
Posted Mar 17, 2024
Nice hotel, clean room, friendly staff, good parking, and decent breakfast.
by A verified traveler
Posted Mar 11, 2024
Very friendly staff, rooms and hotel very clean, breakfast was great. Great location
by A verified traveler
Posted Mar 11, 2024
good people
