Ratings based on 1,748 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from lancaster, PA
Location is great!Posted Jul 30, 2016
Room accommodations were average. Hotel is noisy. House cleaning needs improvement. Towels had yellow stained spots and were dated. I wouldn't touch the pool if my life depended on it. Room was a good size, sheets had stains, refrigerator and microwave were great pluses. Bathroom was tiny but clean looking. Parking on the back side is limited. Staff was awesome though!! Placement of mirror in our room was suspect! Could get a visual of the beds if curtain was not pulled over its opening!!
by A verified traveler from NEW JERSEY
This place is filthy....Posted Jul 27, 2016
Cons: OVERALL SANITATION NEEDS A 100 PERCENT IMPROVEMENT
Location: Sight and sound theater, Dutch Wonderland, Amish country, Shady Maple
When we checked into our non-smoking room, the stench of smoke was overpowering thus causing us to switch rooms. The second room we were assigned was not as bad but also had a lingering smell of smoke. The rooms where both extremely dirty with food and stains all over the floors. when I went to wipe up the floor because of some water from the pool the towel was completely black from the filth. The hallways were never maintained and one corridor actually smelled of urine. the breakfast was not properly staffed so the selection of food( very limited) was constantly running out. Overall this is probably the worst hotel experience my family has ever had and we travel frequently. One last thing, the air conditioning in our room also did not properly work and keep the temperature at a set degree which was great during our 100+ degree stay during the summer.
by A verified traveler from Poconos, PA
DisappointedPosted Jul 25, 2016
Cons: See above
Location: Good location for shopping and activities.
There was a dirty towel hanging behind the bathroom door upon arrival. When we placed it on the floor, it was not picked-up after two days. Secondly, there was a dirty wash cloth hanging on the shower rod upon arrival. We found live and dead bugs the first night. I was charged for use of a safe that was not used and the staff did not properly advise me. The facility needs to be remodeled. Cleaning and updating the signage would be helpful.
by A verified traveler
A Typical MotelPosted Jul 24, 2016
We chose this because of location, however we were disappointed with the room quality and amenities quality.
by A verified traveler
horriblePosted Jul 23, 2016
Room was filthy and smelled awful. Waited 10 minutes before desk person checked me in. I was only person there. Could not stay left and found better hotel.
by A verified traveler from The Poconos
Cheap... and that's it.Posted Jul 19, 2016
Pros: Some friendly receptionists, location.
Cons: Cleanliness of rooms and pool area, breakfast options.
Location: The location was great and seemed to be close to everything.
Not much to like here. The front desk ladies were very friendly, but the men weren't. After checking in and heading up to our room, we found a few things we didn't like. First, was the dirty footprint on the sheets of one of the beds. Second, were the pillows, some of which were so stained by saliva that you could see it through the pillowcases. Third, was the bathroom, which had a dirty toilet seat and smelled like urine. Clean much? Don't think so. Shortly after check-in I went down to ask if we could get new sheets and pillows, and if someone could clean the bathroom. A day and half, and after having to ask 2 more people, the room was finally cleaned. We checked out the next morning. The room was bad enough that we felt the need to check for bed bugs. The location was great, close to everything, and right on a main road. The pool seemed clean, although there was no lifeguard and a bunch of kids that continually jumped into the pool. But don't, I repeat, don't use the bathrooms by the pool. It was nice to find bathrooms by the pool, but my wife said the women's room was absolutely disgusting. The breakfast was another low point. A couple of waffle makers, 2 cereal choices, oatmeal, some fruit, and some mini muffins and toast options. That's it. So if you want a place to sleep, and don't mind a little dirt, this place is for you.
by A verified traveler from Armstrong County, PA
DepressingPosted Jul 15, 2016
Location: good location, a few blocks from Dutch Wonderland and across the road from outlets.
After a lengthy check-in we found ourselves in a hot, stuffy, uncarpeted room. The room air conditioner had been turned off completely and it was 90 degrees outside. When we turned it on it was loud and worked sporadically. The air vents had a thick coating of black fuzz. It took several hours for the room to reach a comfortable temperature. There was no carpeting, only dingy looking laminate flooring. The soap provided smelled like damp cardboard and was hard to lather. The bathroom had puddles of water around the tub and toilet when we entered. Clean towels were tossed on the room safe rather than being stacked neatly. The elevators reeked with damp mustiness. The morning breakfast offered lukewarm coffee, sad looking mini-muffins, bread and make your own waffles. The syrup was in a sticky condiment bottle of the type usually used for ketchup. There was dry cereal but the milk was empty.
by A verified traveler
Decent hotelPosted Jun 25, 2016
At check in we were given a room that wasn't quite finished yet so the front desk quickly and efficiently changed it. The room was decent, could use better lighting and upgrades. They are renovating so while most of the room is new, it's cheaply done. The floors had scuff marks no one had cleaned off, layer of construction dust on pretty much everything everywhere, pillows on beds were old and some without protective covers had stains, deadbolt didn't work properly. The pool, while clean, could have used some fixing before they filled it for the season, there were chunks missing out of the concrete stairs. The front desk day staff was so sweet, her name was Joan, and she was more than helpful in anything that was asked. Overall not a terrible stay but not great either. Good for a quick overnight trip stay.
by wendell from Calvin Pa
Remodeling.Posted Apr 30, 2016 on Hotels
New remodeled rooms. ..not quite finished but close
by A verified traveler from Manhattan, NY
Nice location. Near food & shoppingPosted Apr 25, 2016
Pros: Its close to everything, its reasonably priced & it offers breakfast
Location: Great location. near food, shopping & sight & sound
We were given a courtesy and allowed to check in early as our car had broke down. The lady at the concierge desk checked for us and found rooms that had been cleaned already & accommodated us.