Crown Regency Suites Residences - Mactan

Photo gallery for Crown Regency Suites Residences - Mactan

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Outdoor pool, lifeguards on site
Outdoor pool, lifeguards on site
Outdoor pool, lifeguards on site
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of Crown Regency Suites Residences - Mactan

Crown Regency Suites Residences - Mactan

4.0 star property
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry
Map
Maximo Patalinghug Jr. Avenue, Lapu-Lapu, Cebu, 6015

Explore the area

  • Popular LocationThe Outlets at Pueblo Verde8 min walk
  • Popular LocationLapu-Lapu City Hall20 min walk
  • Popular LocationGaisano Island Mall Mactan3 min drive
  • AirportCebu (CEB-Mactan - Cebu Intl.)6 min drive

Choose dates to view prices

Suite (2-bedroom)

  • 925 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite (2-bedroom)

  • 1227 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite (3-bedroom)

  • 1270 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 3 Double Beds

Suite (1-bedroom)

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Double Beds OR 1 Twin Bed and 1 Double Bed

Family Villa (3-bedroom)

  • 2691 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 3 Double Beds

About this area

Lapu-Lapu

Located in Lapu-Lapu, Crown Regency Suites Residences - Mactan is in an area with great airport proximity. Travelers who have shopping on the agenda can visit SM City Cebu and Ayala Center. Traveling with kids? Consider Jose R. Gullas Halad Museum, or check out an event or a game at Cebu Coliseum.

What's nearby

  • The Outlets at Pueblo Verde - 8 min walk
  • Lapu-Lapu City Hall - 20 min walk
  • Mactan Doctors' Hospital - 2 min drive
  • Gaisano Island Mall Mactan - 3 min drive
  • Our Lady of the Rule Church - 4 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 6 min drive

Restaurants

  • Toni's Pizzeria - 4 min walk
  • Rustic Chef's Favorites - 8 min walk
  • Greenwich - 8 min walk
  • Jollibee - 9 min walk
  • Dakasi City Time Square Mactan - 12 min walk

About this property

Crown Regency Suites Residences - Mactan

Family-friendly aparthotel with free airport shuttle and health club
Along with an outdoor pool, this aparthotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment features a kitchenette with a microwave, plus free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences like a living room and a coffee/tea maker, and other amenities include a balcony and 24-hour room service.
Crown Regency Suites Residences - Mactan offers 148 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Accommodations offer separate living rooms. 21-inch LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a health club.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Lifeguards on site

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Limo/town car service

Family friendly

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)
  • Kid's club (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Paper towels

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Hair dryer
  • Free toiletries
  • Slippers

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 21-inch LCD TV with cable service
  • TV in a common area
  • Karaoke

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers

Things to do

  • Health club
  • Waterslide
  • Outdoor pool access nearby

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 148 rooms
  • 10 floors

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Policies

Check-in

Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in fee: PHP 1000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 1000

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 500 per person (approximately)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Crown Regency Mactan
Crown Regency Suites
Crown Regency Suites Aparthotel
Crown Regency Suites Aparthotel Mactan
Crown Regency Suites Residences Mactan Aparthotel Lapu-Lapu
Mactan Crown Regency
Mactan Crown Regency Suites
Crown Regency Suites Residences Mactan Lapu-Lapu
Crown Regency Suites Mactan
Crown Regency Suites Resinces
Crown Regency Suites Residences Mactan
Crown Regency Suites Residences - Mactan Lapu-Lapu
Crown Regency Suites Residences - Mactan Aparthotel
Crown Regency Suites Residences - Mactan Aparthotel Lapu-Lapu

Overall score and ratings

3.4
Rating 5 - Excellent. 71 out of 486 reviews
5 - Excellent 15%
Rating 4 - Good. 178 out of 486 reviews
4 - Good 37%
Rating 3 - Okay. 130 out of 486 reviews
3 - Okay 27%
Rating 2 - Poor. 72 out of 486 reviews
2 - Poor 15%
Rating 1 - Terrible. 35 out of 486 reviews
1 - Terrible 7%

3.5/5

Cleanliness

3.6/5

Staff & service

2.6/5

Amenities

3.1/5

Property conditions & facilities

2/5 Poor

Disliked: Amenities, property conditions & facilities
Everything's dated. Fitness, swimming pool all out of operation. Immediate surrounding is poor neighborhood
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness
I can tell at one time this was a very nice property but I would assume that Covid likely killed this place as it has many others…no restaurant or coffee cafe…the elevator did not go up on the day we checked in so we had to walk down 8 flights of stairs twice that day to leave the hotel…when we returned we were able to take the elevator back up to the eighth floor….the staff we encountered were all very nice….the room is large and clean with nice shower…the price is affordable and there are a few nice restaurants across the street from the hotel.
Stayed 1 night in May 2022

5/5 Excellent

Stayed 1 night in Jan 2022

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and friendly
Good friendly staff. Willing to do whatever is needed for our comfort.
Stayed 3 nights in Jan 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok comfortable
Stayed 2 nights in Jan 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

2/5 Poor

Disliked: Property conditions & facilities, room comfort
Misleading pictures and disappointing location
The area around the hotel was so bad that the staff told us not to walk to the nearby convenience store. Despite being right downtown, the only thing that was convenient was the 24x7 sounds of roosters. Room was in the old section of the hotel, from like the 1960's or so, but the pictures showed nearby newer buildings. This property needs a remodel/update pass.
Stayed 2 nights in Dec 2019

1/5 Terrible

Traveled with family
Our experience was terrible. If you have a family I highly recommend finding a different hotel. Trying to use the swimming people while other patrons were conducting business was disgusting.
Stayed 2 nights in Nov 2019

1/5 Terrible

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed there6 times before, never again, I was in 3 rooms in 4 days, the rooms were filthy, cocroaches in the rooms, bathroom and on the food in the dinning room , the girls on front desk didn’t care , all were to busy talking to o friends on their mobile phones to attend the customers at the front desk. And the dining room people after I complained about the food with cockroaches looked at the whole problem them walked away,,, problem to big to be worried about.
Stayed 1 night in Oct 2019