Ratings based on 482 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Hopefully trains don't bother you. Tucked next to the train tracks, this is a hidden gem. Perfectly comfortable, excellent service with a decent breakfast spread. I came to Vegas for business and for passing through this location is refreshing without killing your pocketbook. I'd make a point to stay here again.
Comment from Hotel Management
Apr 21, 2017 by Lauren, Hotel Management
Thank you so much for letting us know how your stay went. We are glad that we were able to accommodate all of your needs. We hope to see you again when you are back in town!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2017
Not an attractive location, but the hotel is a good Best Western.
1 out of 5
by A verified traveler from Reno, NV

Not a Place I Would Stay Again

Posted Mar 6, 2017
This hotel desperately needs to be updated/renovated. It is located in a warehouse-type industrial park. Train tracks are located directly across from the hotel. Bed and furnishings are very much out of date. Would not recommend.
Comment from Hotel Management
Mar 7, 2017 by B, Hotel Management
Hello Lance, We are very sorry that you were not satisfied with your stay. I would like to let you know that we are in the middle of starting the renovation process for the whole hotel. We are planning to have things completed by 2018. Again we are very sorry about the noise by the train.
3 out of 5
by A verified traveler from Scottsdale, AZ

DIsappointing

Posted Mar 1, 2017
Pros: Rooms were clean and well appointed. The breakfast was good.
Cons: The attitude of the staff could be improved. As well as some wall paper and carpet in the hallways
Location: See review ABOVE
I am used to good service at Best Western hotels. This hotel was under construction. It had railroad tracks on one side and industrial buildings on the other. Since I had booked thru Expedia, I was charged $25 per day for incidentals. The staff person said that since I had no incidentals, my charge card would be refunded within three days. When I argued with him about this, he said it is Best Western policy. I have stayed at many Best Westerns, and this was not there policy.
Comment from Hotel Management
Mar 30, 2017 by Front Desk, Hotel Management
Hello Tim, It is OUR policy here at the Best Western North Las Vegas to charge $25 incidentals per night. Depending on your bank it can take up to 2 weeks to get that money back. I apologize for the miscommunication about the fee.
4 out of 5
Recommended
for Everyone
by A verified traveler from victorville, ca

Nice Hotel

Posted Feb 26, 2017
My husband and I stayed at this hotel to visit friends in North Las Vegas. It was a nice hotel and the room was very clean. The pillows were not very comfortable and very small. I would recommend bringing your own. If you are a light sleeper the train tracks nearby might bug you, but other than that good location. We loved the breakfast that was served in the morning and we left full. I would stay here again and recommend this hotel
Comment from Hotel Management
Feb 26, 2017 by Brady, Hotel Management
Hello Sarah, Thank you for your wonderful review of our hotel! We always appreciate customer feedback. We are so glad you enjoyed your stay and our wonderful breakfast! We are very sorry about the train, we are trying to find ways to reduce the noise so all guests are comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel away from the Strip

Posted Jan 24, 2017
Pros: It was clean and quiet, with a comfortable bed. The staff was very helpful.
Location: Lots of restaurant options within a mile.
This hotel suited my travel needs perfectly. I was traveling with a dog, and was just passing through Las Vegas. I needed a dog-friendly, quiet hotel away from the lights and noise of the Strip. This hotel is located in North Las Vegas in an industrial area just off I-15, and was perfect for me. The front-desk staff was very efficient, and had a welcome bag for my dog. My room was clean, spacious, and comfortable. There was a large indoor pool, and a nicely equipped workout room. My breakfast the next morning had lots of options, including several hot entrees. The breakfast area was spacious, with lots of seating. Everything about my stay was great, and I would happily stay here again the next time I am passing through.
Comment from Hotel Management
Jan 28, 2017 by Best Western Staff, Hotel Management
Hello anonymous, Thank you for the wonderful review of the hotel. We are glad to know that you and your dog enjoyed your stay at our hotel! We hope that you come back soon! Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Ideal hotel for the team Vegas tournament.

Posted Jan 21, 2017
We really enjoyed this hotel for the whole team. They have rooms that fit up to 6 people (2 queens and 1 pull out). The kids enjoyed being able to relax in their heated pool and it was in January. The parents enjoyed the lounging area and dinning area to hang out. I personally enjoyed not having to run around looking for something to eat in the morning before the game because breakfast was included. The breakfast was delicious with eggs, bacon, potatoes, waffles and sausage to name a few. We also really enjoyed the fresh baked cookies and coffee in the evening. Great staff (Angii Thanks!!). Only bad thing currently under construction so 3rd floor very dusty. The hotel is away from the strip si definitely peace and quiet. (No slot machines at Hotel).
Comment from Hotel Management
Jan 28, 2017 by Best Western Staff, Hotel Management
Hello Jesse, Thank you for writing this wonderful review! We are so glad you and your team enjoyed your stay for your tournament. We apologize to you about the constructions, we tried to make the noise and dust to the minimum so guests like yourself could enjoy your stay. I will pass it on to our breakfast staff and front desk staff that you enjoyed their service and food they provided
5 out of 5
by Stephanie

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Feb 26, 2017 by General Manager, Hotel Management
Hello Stephanie! Thank you for your review, we always appreciate our guest feedback. Please let us know if you need anything else!
5 out of 5
by Caryn

Spacious rooms!!!!

Posted Jan 16, 2017 on Hotels
They were remodeling. The halls were torn up but the room was amazing! So spacious!!!
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Hello Caryn, We are sorry for the hallways, we are stuck in limbo due to the insurance company! The water damage from December caused too much damage and they want to wait for anymore repairs. Hopefully the construction will be done by the next time you come back and visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Off the beaten path

Posted Jan 16, 2017
Quiet, but under construction. Beds could use an update.. Overall it's a great location, away from the hustle, but close to restaurants and some shopping.
Comment from Hotel Management
Feb 4, 2017 by BW Staff, Hotel Management
Thank you for being so accommodating to our construction. We are doing our best to have it done as soon as possible. We thank you for your business and hope to see you again!