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Reviews of Hilton Grand Vacations Club Paradise Las Vegas

3.5 out of 5
Hilton Grand Vacations Club Paradise Las Vegas
455 Karen Avenue, Las Vegas, NV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1840 out of 2790 reviews" "
Rating 8 - Good. 704 out of 2790 reviews" "
Rating 6 - Okay. 140 out of 2790 reviews" "
Rating 4 - Poor. 59 out of 2790 reviews" "
Rating 2 - Terrible. 47 out of 2790 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and accommodating!
Stayed 2 nights in Apr 2024

10/10 Excellent

Singai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite room was very spacious and nice.
Stayed 1 night in Apr 2024

8/10 Good

Mishell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was good for a 2 night stay. No food or gambling places close by though.
Stayed 2 nights in Apr 2024

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Off the strip. Simple. Quiet. Relaxing. Polite and helpful staff. No casino, no smoke inside the building, no bar, no loud music. Easy parking. Close to Westgate so access to dinning and shops. Easy trxt messgae express check out. A hidden gem in the chaos of Vegas. I recommend this location.
Stayed 3 nights in Apr 2024

8/10 Good

Marvin C

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

KEVIN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with the exception of the air conditioning.. It struggled to keep the place comfortable.
Stayed 6 nights in Apr 2024

2/10 Terrible

Rosanna

Stayed 3 nights in Apr 2024

10/10 Excellent

Nicole, Mableton

Liked: Cleanliness, property conditions & facilities
The property was great!
Stayed 5 nights in Apr 2024

10/10 Excellent

Qi

Stayed 1 night in Apr 2024

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite and affordable and walkig distance from the monorail
Stayed 1 night in Apr 2024

10/10 Excellent

Grace

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Erick

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

NARASIMHAM

Liked: Cleanliness, property conditions & facilities
Nice quiet location close to the strip.
Stayed 2 nights in Mar 2024

8/10 Good

Bethany

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities
Had the top floor with a beautiful view
Stayed 2 nights in Mar 2024

8/10 Good

Chantel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay in Vegas if you’re ok without a casino onsite… 3 minute walk to the Westgate!
Stayed 4 nights in Mar 2024

10/10 Excellent

Aneta

Liked: Cleanliness, property conditions & facilities
The hotel was really nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

eufemio

Liked: Cleanliness, property conditions & facilities
Clean/quiet/safe
Stayed 2 nights in Mar 2024

2/10 Terrible

Wesley

Stayed 5 nights in Mar 2024
Response from Erna Barton/GM on Apr 12, 2024
Thank you for your review. I am very sorry that we did not meet your expectations. If there is anything specific that we can further follow up on, please contact our resort directly. I do hope that you enjoyed your overall visit to Las Vegas. Thank you.

4/10 Poor

Sergio

No hot water for the 3 night stay. Found an unidentified pill on my child’s bed.
Stayed 3 nights in Mar 2024
Response from Erna Barton/GM on Mar 22, 2024
Thank you for your review. I sincerely apologize for the inconvenience you experienced. Our records show you spoke with our Guest Services Director and received a complimentary upgrade to a 2-bedroom suite plus other additional considerations. If we can further follow up, please contact us directly for assistance. Thank you.

10/10 Excellent

Bernardo

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful, property was quiet and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

stacy

Liked: Cleanliness, property conditions & facilities
Would stay again Everyone very friendly, service was great.
Stayed 2 nights in Mar 2024

6/10 Okay

Meredith, Montvale

Business traveler
I didn’t feel it was up to normal Jilton standards.
Stayed 3 nights in Mar 2024
Response from Erna Barton/GM on Mar 18, 2024
Thank you for your review. I am very sorry that we did not meet your expectations. If we can further follow up with you, please don't hesitate to contact our resort directly for assistance. Thank you.

8/10 Good

Bongkyu, Los Angeles

Stayed 4 nights in Mar 2024

10/10 Excellent

KOFFIGAN

Stayed 6 nights in Mar 2024

10/10 Excellent

Bongkyu, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sriram

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms were clean and well maintained. The staff was very helpful. They accommodated late checkout (weekday) and able to leave our luggage until late evening flight. There is a small pantry near the lobby but no other food options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Large rooms, comfortable beds, quiet.
Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, property conditions & facilities
Nice and close to monorail system and great sized suites!
Stayed 6 nights in Feb 2024

10/10 Excellent

Zhyldyz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a great time during our stay at the hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We appreciated being off the strip in a property that was quiet and without gambling.
Stayed 6 nights in Feb 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Iryna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Figen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was so clean it was great hotel for a family.
Stayed 5 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Great property for family with kids. Close to the strip.
Stayed 3 nights in Feb 2024

10/10 Excellent

Youhua

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and it is closer to the show hall.
Stayed 4 nights in Feb 2024

10/10 Excellent

Hristo

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities
Good location if you’re not for gambling.
Stayed 1 night in Feb 2024

10/10 Excellent

John S.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Off the busy part, which i liked
Stayed 3 nights in Feb 2024

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Really terrific. Total respite from casino chaos
Stayed 2 nights in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice, elevators were always quick and clean, love the sitting rooms and market.
Stayed 4 nights in Jan 2024

10/10 Excellent

Freddie

Stayed 1 night in Jan 2024

10/10 Excellent

Cheri

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We were just there for a quick work trip but the hotel staff was friendly and knowledgeable and the property was very clean, quiet and safe. We loved that the location was off the strip and in a good area.
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marqueta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
A perfect location off the strip.
Stayed 1 night in Jan 2024

2/10 Terrible

Ivan, Antioch

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Unfortunately, I had a bad experience while at check in. I really feel disappointed and never would have expected this from Hilton. I traveled with my wife and kids and the person that checked us in kept stating that this was a resort and talking to me in a rude manner. When asked about breakfast, she responded it’s extra as it was a resort. Never did I get a welcome or a smile. Definitely left a bad taste and not wanting to return
Stayed 1 night in Jan 2024
Response from Erna Barton/GM on Feb 6, 2024
Thank you for your review. I sincerely apologize for the unfavorable interaction you experienced upon arrival. We will certainly follow up with the team. If I can further assist, please contact our resort directly. I do you hope that you enjoyed your overall visit to Las Vegas.