Ratings based on 2,146 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 11, 2024
Great stay
by A verified traveler
Posted May 10, 2024
Overall great!
Comment from Hotel Management
May 11, 2024 by Sunset Station , Hotel Management
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.
by A verified traveler
Posted May 10, 2024
Always enjoy staying here.
Convenient, comfortable beds, good sized rooms, quiet, restaurants right there, efficient and friendly staff.
Comment from Hotel Management
May 11, 2024 by Sunset Station , Hotel Management
You’re the best! Thank you again for sharing such a positive experience. It means the world to us.
by A verified traveler
Posted May 10, 2024
by A verified traveler
Posted May 9, 2024
Good
Comment from Hotel Management
May 9, 2024 by Sunset Station Front Desk, Hotel Management
Thank you for this rating, we appreciate it! We're thrilled that you've enjoyed your time at Sunset Station.
by A verified traveler
Posted May 8, 2024
Comment from Hotel Management
May 9, 2024 by Sunset Station Front Desk, Hotel Management
We truly appreciate this wonderful rating! We hope to welcome you back soon!
by A verified traveler
Posted May 7, 2024
they tried to brake in my car. and thankfully they didn't take it becuase i have a kill switch on my car. and for that same reason the staff couldnt accomodate me in the Valet.
Comment from Hotel Management
May 8, 2024 by Anell Mancebo Abreu, Hotel Management
We apologize for the inconvenience you experienced during your stay. Thank you for sharing your feedback, we will work to improve our services.
by A verified traveler
Posted May 7, 2024
What amenities? No in room coffee? I realize you want people to spend money at Starbucks and your restaurants, but coming down 7 floors for morning coffee is downright cruel!
Comment from Hotel Management
May 7, 2024 by Anell Mancebo Abreu, Hotel Management
Thanks so much for giving us your take on how we are doing. We will share this with our team and let them know how we're doing.
by A verified traveler
Posted May 6, 2024
Comment from Hotel Management
May 8, 2024 by Anell Mancebo Abreu, Hotel Management
We are glad to know your experience was positive in every possible way. We look forward to your next visit and will once again work hard to earn your endorsement.
by A verified traveler
Posted May 6, 2024
All employees very cordial
Comment from Hotel Management
May 6, 2024 by Sunset Station , Hotel Management
thank you for choosing Sunset Station as your preferred destination and highlighting where we hit the mark.
