Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)
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Reviews of Westgate Las Vegas Resort & Casino

4 out of 5
Westgate Las Vegas Resort & Casino
3000 Paradise Road, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 1369 out of 3209 reviews" "
Rating 8 - Good. 739 out of 3209 reviews" "
Rating 6 - Okay. 543 out of 3209 reviews" "
Rating 4 - Poor. 273 out of 3209 reviews" "
Rating 2 - Terrible. 285 out of 3209 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the strip and fairgrounds
Stayed 3 nights in Apr 2024

10/10 Excellent

Marthinus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property a real vacation experience although i went for work; hotel room was very quiet to make for restful sleep, convenient excess to monorail, within walking distance from most places although access to taxi and rides are very well appointed. Highly recommend Westgate Resort & Casino for your next experience in Las Vegas
Stayed 2 nights in May 2024

10/10 Excellent

Deanna L, Prairieville

Stayed 3 nights in Mar 2024

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for accessing monorail. Easy to walk to and from festival grounds. View was great from room and it was very clean. Been before and would come back again 😊
Stayed 5 nights in Apr 2024

10/10 Excellent

Sofronio

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Jan 2024

2/10 Terrible

Neha

Disliked: Staff & service, amenities
We had booked 2 queen rooms 1 month in advance. Just because we did checkin at 8 instead of 4, they assigned 1 room on 15th floor and other on 25th which is still ok. However, when we went to one of the assigned room, it was already occupied. We had to come down all the way with our luggage to let them know. Afterwords, instead of queen bed, they gave us double bed room because everything was occupied. We spoke to the manager, he was extremely rude and non cooperative. Room was smaller than what we had paid for no fault of our room. Never going to recommend this place.
Stayed 1 night in May 2024

4/10 Poor

Jenni

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in lobby.. room never got cleaned and I was there for 7 days
Stayed 7 nights in Apr 2024

10/10 Excellent

Tabatha, Morrow

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in May 2024

4/10 Poor

David chad

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room was only made once in the 5 nights we were there. I ran out of toilet paper when doing my business and had to wait 40 minutes to have more brought to the room. No food options other than Starbucks after midnight.
Stayed 5 nights in Apr 2024

10/10 Excellent

Cynthia, Santa Fe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of the “free gifts” offered in exchange for 90 mins of your time lol they are trying their hardest to sell you a timeshare
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pizza
Stayed 2 nights in Apr 2024

6/10 Okay

Miguel

Traveled with family
Disliked: Amenities
Ok
Stayed 2 nights in Apr 2024

6/10 Okay

Ajiri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Accessibility to the monorail was great. Old hotel, but renovated in some areas. Not much dining options in the evening. But still a decent place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great weekend celebrating my husband’s 45th Birthday. Everything we needed was right in the hotel, we really didn’t need to leave for anything.
Stayed 3 nights in Apr 2024

2/10 Terrible

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I stayed for 2 nights at westgate. On the first night we arrived at around 11pm for check in. We were served by a male staff (in his 30-40s) at the front desk. We originally reserved for the signature room with a king size bed but instead we were told that the bed is queen size instead. Having had a long drive we were too tired to argue. The room is far from just a change of the queen size bed- the “bed” was in fact a old couch convertible bed. With springs poking out to our backs, making squeaking noises with every move. The room itself was also not the signature room we reserved for. But a not completely furnished studio with furnitures scatter across the room. The original two sets of blanket that i requested for were NOT prepared. We were also told that “theres nothing that can be done” and “just come back to the front desk tomorrow after noon ,and if we have an open room you can switch” In retrospect i found it inappropriate and deceiving for this middle age male staff to arrange our reservation this way. I called the front desk the next day at 8am and the other staff immediately made the switch for me, which could have been done the night before when I checked in. I am throughly disappointed at the service received on my first night because the rest of the time the services and staffs seem to be appropriate. Unfortunately it would be the last time Im staying at Westgate due to the inconsistency of quality of services provided.

10/10 Excellent

Carolyn

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just off the strip but still felt a part of it too.
Stayed 4 nights in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great
Stayed 4 nights in Apr 2024

2/10 Terrible

Anthony

Liked: Property conditions & facilities
Disliked: Staff & service
I got my phones and cards stolen and no one would do anything about it. I don’t even know if a police report was even made.
Stayed 4 nights in Apr 2024

4/10 Poor

Brian, Chicopee

Disliked: Cleanliness, amenities
Room was really stuff and the room service was terrible they came one a week when the should have. Leaned evver morning
Stayed 7 nights in Apr 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Westgate - was especially impressed by the dining options and access to the Monorail.
Stayed 4 nights in Apr 2024

8/10 Good

Christopher ray

Stayed 5 nights in Apr 2024

10/10 Excellent

Shannon Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, attached to monorail for easy travel. The service was excellent
Stayed 7 nights in Apr 2024

8/10 Good

Regina Lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room didn't have coffee or a comfy bed.
Stayed 3 nights in Apr 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024

6/10 Okay

VENISHA

Traveled with partner
Disliked: Staff & service
The resort itself is nice with a lot of amenities however I personally didn’t enjoy the property outside of a place to sleep due to constant solicitation to either buy or up sell. At check in, I was told the room I booked didn’t have a shower only a bathtub, although it advertised a shower, but I could pay $25 more a night to have a room that included a shower. From that point on every amenity came with an upsell or 90 minute tour, you could not walk the resort without being constantly solicited to upgrade or do a tour. I decided to spend my time off resort property so I could enjoy my vacation. Basically more time is spent try to soliciting customers then make sure their stay is comfortable.

8/10 Good

Kyle John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the convention center
Stayed 3 nights in Apr 2024

8/10 Good

Wah Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking too far from the building
Stayed 3 nights in Apr 2024

6/10 Okay

Wendy

Liked: Property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Malachi Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

llely judith

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe and friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the monorail so I could park my car and use it to get around town. Didn’t even have to leave the hotel unless we wanted to because there were some many things inside the hotel. We were there for a concert. Took use 10 mins to walk to get to!
Stayed 1 night in Apr 2024

10/10 Excellent

Madivalappa Yellappa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2024

8/10 Good

Celia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was not very clean. Dirty carpet. Random things still in room. Friendly staff. Free parking. Good food options.
Stayed 3 nights in Apr 2024

4/10 Poor

William

Traveled with partner
Disliked: Staff & service
Was told there was no king bed available even though I had booked a king but was told if I wanted to pay 40$ more a day I could have a renovated room that had a king. Stupid that I book a room months in advance and its not available when I get there. I decided to go for the “Recently renovated” room so that me and my wife can sleep in the same bed and was very disappointed in the quality of the room. Not only was it painfully obvious that the appliances in the room had clearly been there for years but the bathroom had no vent for steam from the shower and the fixtures had caked on calcium deposits and the shower itself had a few tiles missing. The room also smelled like smoke upon arrival. Needed to add an extra day to our stay and was literally told by the front desk it would be cheaper to book third party. Ridiculous that you would send your customers to a different website instead of just offering a better price. Ending up staying at another hotel our last night and it was much nicer and did not have to deal with getting harassed by staff about where I was going for breakfast every time I reenter the building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gabrielle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2024

4/10 Poor

Timothy

Traveled with group
Disliked: Property conditions & facilities
No hot water the entire time. Everything dramatically overpriced and I’m pretty sure I got double charged on my “resort fee”
Stayed 6 nights in Apr 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
Checked into the hotel after a long travel day to be told the hotel was overbook and no room was available for us. We were moved to another hotel with a full size bed and sofa bed for 4 adults. When our original room was 2 queen beds. We are not happy at all for the inconvenience. Nor the property or expedia were helpful with anything to make us happy.
Stayed 2 nights in Apr 2024

6/10 Okay

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Decent place to stay, we stayed in one of the older rooms and it was obvious by the corrosion on the plumbing, but it wasn't expensive and was conveniently located and in walking distance to the convention center. The staff was very helpful and friendly.
Stayed 3 nights in Apr 2024

4/10 Poor

Flor

The person who work there did not inform us anything about the services you provide, for example scheduled restaurants, the pool was closed and in other hotels they were open and with parties the attention of the desk was not good when we arrived the person who attended us was sleepy and was not friendly when we arrived at check in We felt alone in this beautiful hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Festival Grounds and Convention Center. The breakfast buffet was good and really convenient. Lots of stores inside. Pool looked nice but unfortunately we didn't get to indulge. Would stay again.
Stayed 2 nights in Apr 2024

8/10 Good

ej30013

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room had a dirty unvaccumed floor
Stayed 2 nights in Apr 2024

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was fine. I came in for a concert so I didn’t stay at my normal more luxury hotel. But it was “ok”. Food is “ok”. Not sure why the pool attendants can’t share tabs so you need to open a new tab with whom ever is taking your order which is annoying. No chair governing so a lot of pool chairs are “taken”. It’s an inexpensive getaway and exactly just that.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you’re going to the festival grounds or convention center. AMPM across the street, cheap food around the corner so you don’t get sucked into expensive overpriced basics on the strip.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Domingo, DORAL

Business traveler, Traveled with partner
Liked: Cleanliness
El hotel está relativamente bien, pero necesita ser modernizado, especialmente las galerías comerciales que se quedaron en los 70s
Stayed 7 nights in Apr 2024

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a good time. Started it off right when a staff member notice my mom had some mobility issues and took us out of the long check in line, right to the desk. Amazing Italian dinner, right onsite. Top it off with the most incredible band, Rock Roulette playing on stage at the main bar. Westgate do yoursrlf a favor and have this band playing all the time. Talented and so much fun with the crowd. We had a great time interacting with them and dancing for hours. Ine of my best Vegas trips.
Stayed 1 night in Apr 2024