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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
56 Ralph Lehman Dr, White River Junction, VT

Reviews

7.4

Good

Rating 10 - Excellent. 196 out of 810 reviews" "
Rating 8 - Good. 314 out of 810 reviews" "
Rating 6 - Okay. 181 out of 810 reviews" "
Rating 4 - Poor. 84 out of 810 reviews" "
Rating 2 - Terrible. 35 out of 810 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Decent hotel for an overnight stay. Toilet bowl seat was very loose, moving all over the place
Stayed 2 nights in Apr 2024

10/10 Excellent

Litiana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, breakfast included and pets allowed!
Stayed 4 nights in Mar 2024

6/10 Okay

Lucy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
First, the good - it was a lovely quiet location, and the staff were great. The gentleman on the reception desk was very welcoming and pleasant, and the lady at breakfast was too. The room was pretty good, it was spacious and although dated, had everything we needed. Breakfast was ok. I saw a couple of guests with dogs whilst I was there and it's nice that it's dog friendly. Now, the bad. It was revoltingly dirty. I don't know who they have doing the cleaning, but they need to replace them! There was lots of hair on the bathroom floor, particularly between the bath and door (top tip for the cleaners: you have to actually move the door and vaccum behind it, not just stand in the doorway and vacuum there). And not hair from somebody's head either, it was gross. And next time I'm passing I'll pop in with a limescale remover spray as a gift, as clearly the cleaners have never heard of it - the taps and bath control were covered in limescale and a quick spray of that would have had them gleaming. Most reviews I read before booking said it was dirty, I'd hoped they have addressed this but obviously not. And although the surroundings are super quiet, it's not in the hotel as the walls are paper thin. We had a ground floor room next to an external door and all night we were woken by people going in and out of this door. We could also hear the baby crying in a room 3 doors down!
Stayed 1 night in Mar 2024

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness, staff & service
Pros: Easy check-in, polite staff Love that you can bring pets. Beds are comfortable Breakfast okay, coffee decent Small fridge and microwave in standard room Cons: Wallpaper peeling The coffee maker in the room was dirty inside Listed as having a pool, but does not
Stayed 1 night in Feb 2024
Response from Kalleen on Feb 28, 2024
Hi Diane,Thank you for taking the time to review your stay and for your kind words about our staff. We do not list a pool on our website as our pool was permanently closed in March of 2020. I double checked our Expedia listing to make sure a pool was not listed. Thank you for staying with us and we hope to see you again.

6/10 Okay

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kalleen on Feb 28, 2024
Thank you for staying with us!

8/10 Good

Saundra

Traveled with partner
Liked: Cleanliness, staff & service
Good experience. The hotel is aging a bit could use some updating but it wasnt terrible I would stay there again
Stayed 1 night in Feb 2024
Response from Kalleen on Feb 28, 2024
Thank you for your feedback. We do hope to see you again!

10/10 Excellent

Ermin

Stayed 3 nights in Feb 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quiet hotel Breakfast included Near by restaurants
Stayed 1 night in Feb 2024
Response from Kalleen on Feb 28, 2024
Thank you for your kind words! We hope to see you again!

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for traveling with dogs. Spacious and comfortable. Breakfast tasty except the waffle batter ran out. Would visit again!
Stayed 1 night in Jan 2024
Response from Kalleen on Feb 28, 2024
Thank you! We hope to see you again soon!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kalleen on Feb 28, 2024
Thank you for staying with us!

6/10 Okay

Amanda M

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kalleen on Feb 28, 2024
Thank you for staying with us!

4/10 Poor

Kaitlyn

Disliked: Cleanliness, property conditions & facilities
Non-smoking room smelled like cigarettes and had a sticky substance on the walls. Staff was very polite though.
Stayed 2 nights in Dec 2023
Response from Kalleen on Feb 28, 2024
Thank you for your feedback which will be shared with the staff. We hope to see you again.

6/10 Okay

Amanda M

Traveled with partner
Liked: Staff & service
It wouldn't be too bad if they would enforce their quiet hours instead of letting the out-of-stators slam their doors and yell at the top of their lungs and have their kids run up and down the hallway until 2:00 to 3:00 in the morning
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Traveled with pets, Traveled with family
Stayed 1 night in Dec 2023

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

doris

Stayed 2 nights in Dec 2023
Response from Kalleen on Feb 28, 2024
Thank you for staying with us.

8/10 Good

James

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Gage

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs remodel badly, have stayed multiple times and the facility is showing it’s age. Good breakfast options and a clean bed but that’s about it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on the bed spread and bed skirt looked like semen stains. Broken dead bolt lock. Spider webs, dust, dirt, beverage stains on the end tables and on back of bathroom door. Dumpster outside of room window. I left after 5 hours of checking into this Uncomfortable Comfort Inn.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time stayed at this hotel. Extremely pet friendly, conveniently located to highway. Would stay here again!
Stayed 2 nights in Nov 2023

8/10 Good

Alexa

Stayed 1 night in Nov 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Convenience
This Comfort in was very nice and close to many of the places I was visiting. The beds were clean and comfortable, the rooms were a good size, the bathrooms were well stocked with towels, soap, etc. The continental breakfast had various options as well. It was a great place to stay and I would return in the future. Also, the front desk staff were kind and courteous.
Stayed 2 nights in Oct 2023

8/10 Good

Amanda M

Traveled with partner
Wednesday at a couple of times and it's never a bad day could always be better like when you're in the back rooms the trash truck comes at say 4:00 or 5:00 in the morning and it's really loud wakes you up other than that the front desk is always friendly and they don't bother you
Stayed 1 night in Oct 2023

10/10 Excellent

Abigail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Breakfast was good. Rooms were clean and spacious. personal was friendly and helpful. Definitely would stay here again.
Stayed 3 nights in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a notice after I booked that they no longer have a pool. They might want to update this in their profile.
Stayed 1 night in Oct 2023

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steven, Dewey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay to fly out of Lebanon.
Stayed 1 night in Oct 2023

4/10 Poor

Tanya

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel is not well taken care of, dirty and breakfast has very limited options for gluten free and eggs were frozen and microwaved.
Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff.

10/10 Excellent

William

Business traveler
Liked: Property conditions & facilities
Excellent location and accomadations.
Stayed 1 night in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Noelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great, Comfort Inn. Not. Great.
This hotel was barely passable. There was a used washcloth left in the shower and the room just smelled unclean. It didn’t look obviously dirty but something about the odor just screamed “filth.” I also killed a spider crawling up a wall. There’s never just one. Had to make sure and check everyone to make sure no one was bitten in the night. Pests get in, not necessarily the hotel’s fault. Just not a good sign. Also, the temperature control panel was broken so some of the wiring was exposed and the walls were paper-thin. Some folks were in town for a reunion or conference (it was a busy weekend) and enjoying conversation in the hallway - at least sounded like they were in the halls— and I could hear everything they were saying. They didn’t even seem to be speaking in elevated tones, the walls are just really thin. It was a little too much to spend for what you get. The staff were very friendly and it’s really convenient to the interstate and for where we needed to be. Just seems that corporate needs to invest in the property.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique, but very handy location. Gentleman who checked us in was excellent. Appears to be clean . Would stay again.
Stayed 1 night in Sep 2023

6/10 Okay

Claudia

Liked: Cleanliness
Daytime front desk staff totally ignored us. Not looking up to even acknowledge us.
Stayed 1 night in Sep 2023

6/10 Okay

robert

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Trip to White River Junction, VT
The motel was very convenient to where we were going. However, it needs work and a lot of it. Outlets and switches are old and dirty some have busted safety plates. Bathrooms - a lot of wasted space, they used cheap wall paper instead of tile and have tried to glue it back on. The dining area for breakfast they had replaced the floors but did nothing about the mop board. There is a huge gap, how unsightly and poor workmanship. Speaking of breakfast it was included which is a plus. The selection was ok however we stayed 3 nights and 2 of the breakfast featured the same powered eggs, it was not until the last day they had omelets which were pretty good. We tried the waffles and was pleased they had no sugar syrup. The one thing that really bothered me was of all the channels on TV, they blocked Fox News. It was clearly labeled as a station they had , but they blocked it. When I asked about it, we did not get towels for the next day and I had to ask the front desk. This area should be a great place to have a good motel, and I cannot believe they are not making good money on. We may be coming back again for business, but we may stay a little further away at a different chain
Stayed 3 nights in Sep 2023

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Patrick

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Absolutely no Wi-Fi. When raising this to the front desk they took NO!! responsibility and blamed the IT company that provides the WI-FI access and told us to call them and give them hell. It was ABSOLUTELY UNBELIEVABLE!!
Stayed 3 nights in Aug 2023

6/10 Okay

randy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
hotel is in deteriorating condition
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Meghna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again Comfort Inn!
Gross! I will never stay at a Comfort Inn again. The staff was fine, but the linens, overall cleanliness and upkeep of the building was horrendous for the price! I paid over $200 a night and I was terrified over how ratty the carpeting looked and worried I would wake up with bed bugs! The bedside table had a broken and hanging off pull. It was just sooo shabby for the price!! I paid only $50 more per night for the Westin in Boston!!! Crazy! This Comfort Inn is in the middle of nowhere! Absolutely insane to pay premium pricing for a rundown property when you can go to a better property within a couple miles of this place! Comfort Inn is like The Motel 6 of the modern day!
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
One night…
It was just one night and was good. The room was clean, there were a few dirty spots on the sheets. I asked for a cot and they had one in the room by the time we got up. We were able to check in about an hour early
Stayed 1 night in Aug 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For $199 a night, I don’t think it’s too much to ask for a clean room, clean towels and WiFi that works. This Comfort Inn had none of those things. Try to avoid here unless you’re absolutely desperate.

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Alice

Stayed 2 nights in Jul 2023

4/10 Poor

Leanne

Stayed 1 night in Jul 2023