On hotels.com it stated the room had coffee making - and a room safe - for my selected room type. Neither applied and were important to me. I was told by staff that there was no safe facility at reception, that only some of the rooms had safes but that the room was safe in itself ... so I had to hide my things in the room. Having had my purse and many of my cards/cash stolen earlier in the trip (in Paris) I was nervous about security. Regarding the coffee making, the receptionist said that because it was clearly showing on your website (she checked with her manager), they would bring coffee to my room free of charge. This was great and much appreciated. 5/5 for doing that. The location near the Gare de Limoges was good for short stays though it was a bit convoluted as to how to get to the hotel. Once you knew it, it was easy. Streets in the general area were a bit dirty, but the hotel was clean. A fridge in the room would have been good, but was not one of the amenities unfortunately. There is a Lidl supermarket not far from the hotel. TV has no English speaking channels. Overall, though, fine for the cost and service.