Ratings based on 569 Verified Reviews
2.7 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Apr 25, 2022
The hotel cancel both nights after when we explained that we needed two nights so I could sleep during the night and since George strait was in town for a concert the Saturday night both nights were canceled.😡
Comment from Hotel Management
Apr 25, 2022 by FD, Hotel Management
Due to company policy, we cancel reservations when the guests are not at the property before 2 am. We are truly sorry for the inconvenience. This situation calls for better communication on both ends.
by A verified traveler
Posted Apr 22, 2022
The bed was very comfortable. The hallway stunk fruits bedroom had a very strange smell to it. The carpet was very steam it when we turned on the air conditioner that smells like cigarette smoke. Very unpleasant smells.
Comment from Hotel Management
May 7, 2022 by FD, Hotel Management
We are addressing the issues. Thank you for the feedback.
by A verified traveler
No no no
Posted Mar 7, 2022 on HotelsFalse advertising galore…no pool; no breakfast. Great place to stay if you want to get high. Hallways smelled of it horribly. Back door never locked. Back door was closet to our room.
Comment from Hotel Management
Mar 7, 2022 by fd, Hotel Management
Thanks for the feedback.
by A verified traveler
Posted Feb 14, 2022
I was disapointed because it sayed pet friendly but when i got there i had to pay almost $18 a night for my dog and it says nothing like that on the web site. The room was not very cleaned at all.
Comment from Hotel Management
Feb 14, 2022 by FD, Hotel Management
Thank you for your feedback. The pet fee has been in effect for over 4 years. This is something that should have been asked when making the reservation. Sorry for the inconvenience.
by A verified traveler
Posted Feb 6, 2022 on Hotels
Comment from Hotel Management
Feb 7, 2022 by FD, Hotel Management
Thanks Rafael for the feedback. We appreciate it!
by A verified traveler
It was hell
Posted Feb 5, 2022 on HotelsThe service was terrible and the room had all kinds of food left in it under the beds there was lots of trash it was like a zoo,
Comment from Hotel Management
Feb 6, 2022 by FD, Hotel Management
Thank you for the feedback. We are addressing the issues.
by A verified traveler
Posted Jan 23, 2022 on Hotels
Comment from Hotel Management
Jan 24, 2022 by FD, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted Jan 3, 2022 on Hotels
Comment from Hotel Management
Jan 4, 2022 by FD, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted Dec 21, 2021
I liked that it was close to the interstate but what I didn’t like is that it had a strong odor of marijuana, dirty hallways, no room service, heater didn’t work, cracks and peeling paint throughout room, tub was clogged, overall very unsatisfied!
Comment from Hotel Management
Dec 21, 2021 by FD, Hotel Management
Thank you for the feeedback.
by A verified traveler
Posted Dec 9, 2021 on Hotels
Comment from Hotel Management
Dec 9, 2021 by FD, Hotel Management
Thank you Darius for the feedback. We appreciate it!
