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Reviews of ibis Lisboa Centro Saldanha

2 out of 5
ibis Lisboa Centro Saldanha
Avenue Casal Ribeiro 23, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 522 reviews" "
Rating 8 - Good. 227 out of 522 reviews" "
Rating 6 - Okay. 41 out of 522 reviews" "
Rating 4 - Poor. 11 out of 522 reviews" "
Rating 2 - Terrible. 4 out of 522 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cengiz, Eskisehir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Teka

Stayed 1 night in Nov 2023

10/10 Excellent

Maria K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, good breakfast, good stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The immediate area is not the tourist's Lisbon but the main avenues and sites are within easy walking distance. The hotel is very near a subway station on the Red line (i.e. airport connection) and very accessible.
Stayed 11 nights in Sep 2023

10/10 Excellent

Nufar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. The place was clean and hospitable. The bed was comfortable, the shower had hot water and there were enough plugs for our mobile devices :) This is exactly the place we were looking for and we will come back again.
Stayed 1 night in Sep 2023

10/10 Excellent

Thiago, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Aug 2023

8/10 Good

Ho Chuen

Stayed 4 nights in Jul 2023

8/10 Good

David Eric

Traveled with partner
Liked: Cleanliness, staff & service
Room clean, hotel in a good location, Aircon brilliant. Smell of cleaning products in the corridor made me feel sick because it's that strong. Breakfast nice but little choice.
Stayed 4 nights in Jun 2023

6/10 Okay

Dohrys

Liked: Cleanliness, staff & service, property conditions & facilities
It was far from the really tourism , so if you go to do tourism this is not the hotel to go to . I did not like the area even thu the hotel is clean and nice .
Stayed 3 nights in Jun 2023

10/10 Excellent

John R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

Maria Cecilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room is cute and clean!
Stayed 1 night in Apr 2023

8/10 Good

Harjinder

Stayed 3 nights in Apr 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, cómodo y céntrico
Stayed 2 nights in Apr 2023

8/10 Good

Kian

Stayed 4 nights in Mar 2023

10/10 Excellent

JUAN CAR

Stayed 1 night in Feb 2023
Response from Francisco Pereira on Feb 27, 2023
Dear Juan Carlos,Thank you very much for your visit and to have rated our hotel.Looking forward to welcome you again.Best regards,Francisco Pinto PereiraIbis Lisboa Saldanha

10/10 Excellent

J&V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very nice, helpful and efficient. The room / bath were modern, super clean and a great use of small space. Bonus for me, the beds were very comfortable to sleep in!
Stayed 3 nights in Feb 2023

8/10 Good

Brian Robert

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good people, not good everything else
The Good: friendly staff, good central location. The Bad: Shower has no door, and the little wall is too small; so water goes all over the bathroom floor. Also, the drain is inadequate, and the shower floor is not deep, so you will quickly fill up the floor and cause water to pour over the side onto the bathroom floor. Room air is stale, with no apparent circulation. The aircon can be switched on, but it seems to do little other than making noise. The outdoor temperature in November was 20C/68F, but the indoor air was very warm and stuffy. It's hard to imagine how bad this would be during a hot week in summer... The bed covers (comforter, dekbed) are one single very thick and heavy unit that is far too hot to sleep under. It would be suitable for very cold climates, but absolutely too much for this location/season. Breakfast is very underwhelming and low quality; skip it. The underground parking garage has a very narrow dual purpose entrance/exit passage which has tight turns, so any midsize or larger vehicle can be difficult or impossible to get in and out safely (as evidenced by large sections of walls with car paint scrapes). Noise can be a problem if your upstairs neighbor has hard shoes, or uses their chair, or drags luggage. The sound translates through as if it were amplified. Also, the bathroom doors do not have levers but instead have a spring loaded roller. Open/close is just loud.
Stayed 1 night in Nov 2022
Response from Francisco Pinto Pereira on Nov 12, 2022
Dear Michael, Thank you for taking the time to tell us about your experience at the ibis Lisboa Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Francisco Pinto Pereira

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Sep 2022
Response from Francisco Pinto Pereira on Oct 28, 2022
Dear Dawn,Thank you very much to have rates our hotel.Best regards,Ibis Lisboa Saldanha

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern hotel. The room was very big, nicely decorated with a huge bed. Bathroom was also very modern. Staff were great and the room was very clean. The only thing I had a concern about was the lack of security. You could literally walk in off the street, get into the elevator and go up to any room without any problem.
Stayed 7 nights in Sep 2022
Response from Francisco Pinto Pereira on Oct 28, 2022
Dear Mark,Thank you very much for your review and to have rated us.It was a pleasure to welcome you.Best regards,Ibis Lisboa Saldanha

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
No thanks
Stayed 1 night in Sep 2022
Response from Francisco Pinto Pereira on Oct 28, 2022
Dear Michael,Thank you very much to have rated our hotel.Best regards,Ibis Lisboa Saldanha

10/10 Excellent

MISS A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but comfortable
Good location close to Saldanha metro and bus stop. There are plenty of cafes and restaurants a short walk away, wkth some open until late into the night. The room was small, basic and comfortable. Staff were friendly and helpful in giving advice about the area. I'd stay here again the next time I'm in Lisbon.
Stayed 2 nights in Nov 2021
Response from Francisco Pinto Pereira on Nov 28, 2021
Dear Guest, Thank you very much for your review. It was a pleasure to welcome you, and we look forward to your visit soon. Best regards, Francisco Pinto Pereira Ibis LIsboa Saldanha

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 1 night in Nov 2021
Response from FPP on Nov 17, 2021
Dear Angela We very much appreciate your comments regarding your stay at the Ibis LIsboa Saldanha It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Francisco Pinto Pereira on Oct 11, 2021
Dear Elena, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Francisco Pinto Pereira on Jul 28, 2021
Dear Renata Thank you very much to have rated us 10/10. It will be a pleasure to welcome you again in the future. Best Regards, Francisco Pinto Pereira

10/10 Excellent

Matheus Korzenowski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from FPP on Jun 22, 2021
Dear Matheus , We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for a business trip
The hotel has been renewed, I was there a few years ago and rooms look much better now. The staff is incredibly nice, they did their best to keep us comfortable with the restrictions generated by covid. Parking available
Stayed 1 night in Jul 2020
Response from Francisco Pinto Pereira on Jul 21, 2020
Dear Dario, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Francisco Pinto Pereira

8/10 Good

Paulo

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from FPP on Feb 1, 2020
Dear Paulo, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

6/10 Okay

Greg, Lisbon

Traveled with partner
Liked: Cleanliness, staff & service
Location was reasonably close to city centre, however I got charged for parking which was a extremely narrow, only suitable for a tiny car. Mean furniture.
Stayed 1 night in Dec 2019
Response from FPP on Dec 13, 2019
Dear Greg Thank you for taking the time to tell us about your experience at the ibis Lisboa Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faancisco Pinto Pereira

8/10 Good

JH, Chicago

Traveled with partner
Liked: Cleanliness, staff & service
We appreciated the location and accessibility the most about this hotel. It was convenient, comfortable, affordable and easy to find from the train station. Just what we were seeking.
Stayed 1 night in Nov 2019
Response from FPP on Nov 28, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Small room but comfortable, great breakfast!
Stayed 1 night in Nov 2019
Response from FPP on Nov 15, 2019
Dear Julie, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2019
Response from FPP on Sep 29, 2019
Estimado Cliente, Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Saldanha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Pinto Pereira

10/10 Excellent

NS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from FPP on Sep 12, 2019
Estimado Cliente, Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Saldanha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Pinto Pereira

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from FPP on Aug 26, 2019
Estimado Cliente, Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Saldanha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de oacolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Pinto Pereira

10/10 Excellent

Natig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff, normal rooms, good location
Stayed 6 nights in Aug 2019
Response from FPP on Aug 26, 2019
DearNatig, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from FPP on Jul 21, 2019
Dear Michal, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, super clean and the guys at the front desk very friendly.
Stayed 7 nights in Jun 2019
Response from FPP on Jul 9, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Eliane P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Liked very muchy. All staff are excelente!! Thanks a lot.
Stayed 5 nights in Jun 2019

6/10 Okay

Galina

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2019
Response from FPP on Jun 19, 2019
Dear Galina, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Only a 2 night stay but found everything to be very satisfactory. The staff in particular were most helpful. I would certainly stay again.
Stayed 2 nights in May 2019
Response from FPP on Jun 3, 2019
Dear Margaret, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from FPP on May 20, 2019
Dear Luc, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Hotel is modern and room is clean. Location is good. We can only take but or metro to go to everywhere in lisboa
Stayed 3 nights in Apr 2019
Response from FPP on May 14, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Center Lisbon, a good 30 walk to the old part of Lisbon: very clean, simple, comfortable Great breakfast, lots of cold options, fresh foods. Staff super friendly and helpful. Recommend a very typical local restaurant around the corner on our first night, delicious and very inexpensive. Thank you
Stayed 2 nights in Apr 2019
Response from FPP on May 3, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Francisco Pinto Pereira

4/10 Poor

Verified traveler

Stayed 2 nights in Apr 2019
Response from FPP on May 3, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Lisboa Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Pinto Pereira

10/10 Excellent

Mr. P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet-friendly hotel
The hotel was very pet friendly, all the staff we encountered were lovely with our dog. All the hotel staff were very pleasant and happy. Breakfast was plentiful and the underground car park was a real asset. It was an easy fifteen minute walk to Marquis de Pombal Square and there was a variety of restaurants within ten to fifteen minutes walk of the hotel. We thought the hotel represented good value for money and would return.
Stayed 3 nights in Apr 2019
Response from FPP on Apr 6, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfy! The staff were all excellent!
Stayed 1 night in Apr 2019
Response from FPP on Apr 4, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

4/10 Poor

Simon, Amsterdam

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK but would not Use again.
The Hotel was a short Taxi from Sete Rios Bus Station and in a good area form Cafe's and Restaurants within walking distance. Breakfast room was very cramp when busy at 09:00 and selection was OK, but not replenished very quickly. I requested laundry and it took 36hrs for this to be returned and I was then still charged which was disappointing. Room was clean and in good condition, but was very dated decor with wood chip walls, Wifi connection was solid. I was unaware that guests were allowed dogs int he hotel, which was a surprising sight in reception. Overall I would choose a different Hotel when next in Lisbon which I am frequently.
Stayed 3 nights in Mar 2019
Response from FPP on Mar 16, 2019
Dear Simon, Thank you for taking the time to tell us about your experience at the ibis Lisboa Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Pinto Pereira