Dear Alfie.Thank you, one more time for your preference.Was a pleasure welcome you in our Hotel.Your feedback is very important for us.Looking forward to welcome you back.Best regards.Miguel dos Santos

Boa noite estimado Luciano,Muito Obrigado pelo seu comentário. A sua apreciação é muito importante para nós.Esperamos ansiosos por os voltarmos a receber no nosso hotel.Com os melhores cumprimentos.Miguel dos Santos

Dear JohnThank you so much for your kind words! Was an honor to welcome you at Immerso, We will spread the message to Immerso Team! Hope to see you in a near future! Kindest RegardsMafalda MartinezGuest Relations

Dear Nandita, First of all, we would like to thank you for your sincere feedback concerning your experience at our property. We believe that our guests feedback it is, in fact, the most important and reliable tool to help us improve our facilities, as well as our service.It is always our wish and desire to create memorable experiences to our esteemed guests and, in your particular case, we truly regret falling short of your expectations, regarding the room view. Was an honor to welcome you at Immerso, We look forward to welcome you back in a near future, We remain at your disposal, Kindest Regards,Mafalda MartinezGuest Relations

Dear Thank you so much for your kind words! Was an honor to welcome you at Immerso, We will spread the message to Immerso Team! Hope to see you in a near future! Kindest RegardsMiguel dos Santos

Dear Margaret We sincerely thank you for choosing to stay with us and for sharing your feedback.We are absolutely delighted to see your high score, as it reflects the incredible experience we strive to provide for each and every guest. Your positive evaluation serves as a testament to the hard work and dedication of our entire team, who work tirelessly to ensure that every aspect of your stay is exceptional.We remain at your entire disposal, Kindest RegardsMafalda MartinezGuest Relations

Dear EliseWe are absolutely thrilled to hear that you had such a wonderful experience during your recent stay at Immerso! Your kind words bring enormous joy to our entire team and serve as a true testament to the dedication and passion we put into providing exceptional service.From the moment you arrived, our goal was to create a memorable and luxurious experience, and we are delighted to know that we achieved just that.We sincerely thank you for choosing to stay with us and for sharing your exceptional feedback. It is guests like you who inspire us to consistently raise the bar and create unforgettable experiences. Should your travels bring you back to this enchanting destination, we would be honored to welcome you back for another remarkable stay.We remain at your entire disposal,Kindest RegardsMafalda MartinezGuest Relations

Dear Oana,First of all, we would like to thank you for your sincere feedback concerning your experience at our property. We believe that our guests feedback it is, in fact, the most important and reliable tool to help us improve our facilities, as well as our service.It is always our wish and desire to create memorable experiences to our esteemed guests and, in your particular case, we truly regret falling short of your expectations.We hope to have an opportunity to welcome you again at Immerso, we remain at your entire disposal. Kindest Regards

Dear JeffreyThank you so much for your kind words! Was an honor to welcome you at Immerso, We will spread the message to all Immerso Team! Hope to see you in a near future! Kindest RegardsMafalda Guest Relations

Dear Pierre, Thank you for sharing your feedback, We look forward to welcome you back in a near future, We remain at your disposal, Was an honor to meet you at Immerso! Kindest regardsMafaldaGuest Relations

Dear Mandeep,Thank you for your feedback. We are already looking forward to welcome you again.Best regards,Paulo

Cher Jean-ChristopheNous vous remercions pour vos aimables paroles à l'égard de notre équipe. Votre appréciation nous motive à continuer à fournir des services exceptionnels.Nous apprécions sincèrement votre point de vue et regrettons que votre expérience n'ait pas été à la hauteur de vos attentes.Nous tiendrons compte de votre commentaire. Nous espérons avoir l'occasion de vous accueillir à l'avenir. Avec mes plus sincères salutations,MafaldaGuest Relations

Dear Klaus UldalThank you for sharing your feedback, We look forward to welcome you back in a near future, We remain at your disposal, Was an honor to welcome you at Immerso! Kindest regardsMafalda MartinezGuest Relations

Dear CarmenFirst of all, we would like to thank you for your sincere feedback concerning your experience at our property. We believe that our guests feedback it is, in fact, the most important and reliable tool to help us improve our facilities, as well as our service.It is always our wish and desire to create memorable experiences to our esteemed guests and, in your particular case, we truly regret falling short of your expectations.We hope to have an opportunity to welcome you again at Immerso, we remain at your entire disposal. Kindest Regards Mafalda MartinezGuest Relations

Dear FabianThank you for sharing your impressions about your recent stay at our hotel. We sincerely apologize that your experience did not fully meet your expectations, and we're sorry for any inconvenience you may have encountered.We understand your concerns regarding the potential discomfort caused by other children during your stay. The experience and comfort of our guests are of utmost importance to us, and we take your observations very seriously. We will carefully review your feedback and work to implement improvements to prevent similar situations in the future.Thank you for sharing your feelings with us and providing us the opportunity to learn and grow from your experience. We hope that despite the concerns you had, you were able to enjoy some positive aspects of your stay.We hope to have an opportunity to welcome you again at Immerso, We remain at your entire disposal. Kindest RegardsMafalda MartinezGuest Relations

Estimado PedroGostaríamos de agradecer por escolher o Immerso e por dedicar seu tempo a partilhar o seu feedback. A sua avaliação e pontuação são muito importantes para nós, e é uma verdadeira honra ter tido a oportunidade de o receber. Esperamos que esta pontuação seja o reflexo da incrível experiência que nos esforçamos para proporcionar a cada hóspede. São feedbacks como o que partilhou, que testemunham o trabalho árduo e dedicação de toda a nossa equipe, que trabalha incansavelmente para garantir que cada detalhe da sua estadia seja excecional.Permanecemos ao seu inteiro dispor, Com os melhores cumprimentos,Mafalda MartinezGuest Relations

Dear ValérieWe sincerely thank you for choosing to stay with us and for sharing your feedback.Thank you for choosing our hotel and for sharing your feedback. We are genuinely honored to have been a part of your journey and sincerely hope to welcome you back for another exceptional stay. If there is anything more we can do to make your next visit even more special, please don't hesitate to let us know.Kindest RegardsMafalda Martinez

Dear MyriamWe would like to thank you for your sincere feedback concerning your experience at our property. We believe that our guests feedback it is, in fact, the most important and reliable tool to help us improve our facilities, as well as our service.We look forward to welcome you back in a near future, We remain at your disposal, Was an honor to welcome you at Immerso! Kindest RegardsMafalda MartinezGuest Relations