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Reviews of Lisbon Serviced Apartments - Liberdade

4 out of 5
Lisbon Serviced Apartments - Liberdade
Rua Mouzinho da Silveira, 34-36, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 1014 reviews" "
Rating 8 - Good. 406 out of 1014 reviews" "
Rating 6 - Okay. 58 out of 1014 reviews" "
Rating 4 - Poor. 22 out of 1014 reviews" "
Rating 2 - Terrible. 18 out of 1014 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ana

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
It was a pitty the bad experience with the checkin at the kiosque and then the waiting for someone to come in and help - it took 1.30h to check in. Definetley not a good experience. Location is very good, but parking not easy.
Stayed 1 night in Apr 2024

2/10 Terrible

Noel

Stayed 1 night in Mar 2024

10/10 Excellent

Pamela Edith

Liked: Cleanliness, amenities
Property was clean, well equipped and quiet. Some things looked a little worn and stained. Also the apartment was equipped to sleep four with two sofa beds but the entrance to the bathroom was in the bedroom so perhaps not the best design. However would definitely recommend.
Stayed 4 nights in Mar 2024

8/10 Good

Luis

Traveled with family and small children
Liked: Cleanliness, amenities
Overall the property is nicely located, clean, and in a really quiet street and easy to be picked up and dropped off with small kids. The property was clean and nice, but there were a few things that did not work. Some we reported, others we didn't bother. The management team was accomodating with our request, but I wish our issue could have been solved during our stay. Our request: a baby cot was provided on the day I put the request in. Issues with the property: the bathroom door mechanism was broken and would not let the door close at all, much less lock. This was reported but could not be fixed until the day we left. The tv didn't work and I couldn't get the safe to work either. These I didn't report as it didn't matter too much for us at the time. I do wish there was a front desk to offer that face-to-face support, but the check-in and check-out process was easy too. For the price, it was a good value and a positive experience.
Stayed 4 nights in Feb 2024

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking is not included through Expiedia.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lena

Liked: Cleanliness, property conditions & facilities
The apartment was at a walking distance from the metro, nearby restaurants and shopping areas. Easy check-in, and very clean.
Stayed 3 nights in Jan 2024

6/10 Okay

Jinzhen

You only can take quick shower( 10 minutes) and water gets cold. As a family of four we have to wait at least half hour to let the water get hot again.
Stayed 2 nights in Jan 2024

8/10 Good

AMANDA

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Hamad

Traveled with family
Stayed 7 nights in Dec 2023

10/10 Excellent

Sze Shin Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and convenient!
Stayed 3 nights in Nov 2023
Response from Lisbon Serviced Apartments Team on Nov 28, 2023
Dear Sze Shin Steve,Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our apartments clean and convenient during your stay. Your feedback is highly appreciated and serves as a testament to our ongoing commitment to providing exceptional service to our guests.In the spirit of the Christmas season in Lisbon, we highly recommend visiting the historic district of Alfama. Its charming narrow streets adorned with festive decorations, lively atmosphere, and local markets offer a delightful experience that captures the true essence of the holidays in our beautiful city.Best Regards,Lisbon Serviced Apartments

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
What a great & safe place to stay for 2 girls! Great location.. able to walk in any direction from our room to any needed sort of transportation! Definitely will be rerun& will use this property again!!
Stayed 7 nights in Sep 2023
Response from Lisbon Serviced Apartments Team on Oct 30, 2023
Dear Mary,Thank you for your wonderful review and perfect 5/5 rating! We're thrilled to hear that you and your friend had a great and safe stay in our apartments. Knowing that you found our location convenient for transportation and that you plan to return means a lot to us.Your satisfaction is our priority, and we look forward to welcoming you back in the future. If you decide to visit Lisbon during the Christmas season, exploring the festive atmosphere in the Alfama district, one of the city's oldest neighborhoods, could be a special experience.Best Regards,Lisbon Serviced Apartments

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Lisbon Serviced Apartments Team on Oct 20, 2023
Dear Mohammad,Thank you so much for your glowing 10/10 rating on Hoteis.com! We're thrilled to hear about your fantastic experience at Lisbon Serviced Apartments. If you're ever back in Lisbon during the Christmas season, don't miss the enchanting Christmas market at Praça do Comércio. It's a magical place to soak up the festive atmosphere and savor local treats. Best Regards,Lisbon Serviced Apartments

6/10 Okay

James

Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Lisbon Serviced Apartments Team on Oct 19, 2023
Dear James,Thank you for your feedback! We appreciate your visit and taking the time to share your thoughts. We're committed to constant improvement, and your input is valuable. By the way, if you're planning another visit, Christmas season in Lisbon is magical! The city comes alive with festive lights and events. Don't miss the stunning Christmas market at Praça do Comércio, it's a must-see.Best Regards,Lisbon Serviced Apartments

6/10 Okay

Diana

Location was great. The suite was spacious but with a little bit of a strange layout - when the door is opened to the suite, the edge of the bed is about 2 inches away. I learned to live with that. Reason for the bad review is the large stain on the small sofa. Not a good look. And the draconian threat in kitchen area not to leave a dirty dish otherwise a hefty 50 Euro fine. All we did is drink water and kept washing our glasses to avoid this stupid charge.
Stayed 2 nights in Sep 2023
Response from Lisbon Serviced Apartments Team on Oct 19, 2023
Dear Diana,Thank you for your feedback, and we're glad you enjoyed our excellent location! We apologize for the unconventional layout; we'll certainly take that into account for future improvements. As for the sofa stain, we're working on getting it cleaned up to maintain our high standards.Regarding the kitchen policy, we're always looking for ways to enhance the guest experience. We appreciate your input and will reevaluate this to ensure a more guest-friendly approach.By the way, if you plan to revisit Lisbon, we recommend exploring the magical Christmas season at Praça do Comércio, where the city truly comes alive with festive lights and cheer.Best Regards,Lisbon Serviced Apartments

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nicely laid out apt . Clean , stocked well and quiet
Stayed 4 nights in Sep 2023
Response from Lisbon Serviced Apartments Team on Oct 20, 2023
Dear Yen Nhi,Thank you for your fantastic 5 out of 5 rating! We're thrilled to hear you had a wonderful stay at Lisbon Serviced Apartments. If you ever plan to visit us during the Christmas season, don't miss the enchanting Christmas markets at Praça do Comércio. It's a magical experience that adds an extra sparkle to Lisbon's festive atmosphere. Best Regards,Lisbon Serviced Apartments

10/10 Excellent

Yen Nhi

Stayed 3 nights in Sep 2023
Response from Lisbon Serviced Apartments Team on Oct 20, 2023
Dear Yen Nhi,Thank you so much for your fantastic 5/5 rating! We're thrilled that you enjoyed your stay at Lisbon Serviced Apartments. If you ever plan to visit Lisbon again, consider coming during the Christmas season. The city comes alive with festive lights and decorations, and a must-visit spot is the historic Lisbon Cathedral, beautifully adorned for the holidays.Best Regards,Lisbon Serviced Apartments

10/10 Excellent

ADALBERTO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great space, traveling with a party of four including children, the place was fantastic. Definitely recommend it.
Stayed 2 nights in Aug 2023
Response from Lisbon Serviced Apartments Team on Oct 23, 2023
Dear ADALBERTO,Thank you for your fantastic 5 out of 5 rating on Expedia! We're delighted to hear that you enjoyed our great location and spacious accommodations for your family trip. We appreciate your recommendation and invite you to visit Lisbon during the Christmas season to soak in the festive atmosphere. Be sure to check out the enchanting Christmas lights at Praça do Comércio. Best Regards,Lisbon Serviced Apartments

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Location, management helped and responded to any of our concerns with in reasonable time. Location is close to a lot of shopping, food and attractions. Rooms were a bit outdated but did not bother us. Beds were firm so if that is what you like then you're good for us it was a bit too firm or not enough cushioning.
Stayed 8 nights in Aug 2023
Response from Lisbon Serviced Apartments Team on Oct 23, 2023
Dear Marco,Thank you for your valuable feedback, and we're delighted to hear that you enjoyed our prime location and prompt assistance from our team. We appreciate your understanding about the room's decor and firm beds – your input helps us improve!As the Christmas season approaches, we invite you to experience the magical atmosphere of Lisbon. Don't miss the enchanting Christmas lights at Praça do Comércio, a true winter wonderland.Best Regards,Lisbon Serviced Apartments

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Marie-Andrée

Traveled with family
Liked: Cleanliness, room comfort
Beau grand logement
1 nuit, appartement avec 1 chambre: Logement lumineux et bien équipé. Grande chambre, lits confortables. Le divan lit cache 2 vrais matelas de lits simples! Check inn complètement virtuelle, nécessite l’accès au wi-fi pour recevoir les codes nécessaires. Un peu à l’extérieur des secteurs plus touristiques, mais il y a bus et métro à proximité.
Stayed 1 night in Aug 2023
Response from Lisbon Serviced Apartments Team on Aug 24, 2023
Dear Marie-Andrée,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay at Lisbon Serviced Apartments.It's wonderful to know that you found our apartment with its bright and well-equipped layout to your liking. We're delighted that the spacious bedroom and comfortable beds added to the overall comfort of your stay. We're especially excited that you discovered the clever feature of our sofa bed containing two real mattresses, providing extra convenience.We appreciate your mention of our virtual check-in process, which aims to streamline the arrival experience. As you rightly pointed out, access to Wi-Fi is essential for receiving the necessary codes, ensuring a hassle-free check-in.While we're located slightly outside the bustling tourist areas, we're glad you found the nearby bus and metro options convenient for exploring Lisbon's treasures. Remember, just a stone's throw away is the enchanting LX Factory, a hub of creativity and culture that offers a unique blend of shops, restaurants, and artistic spaces.Once again, thank you for choosing to stay with us and for your kind review. We can't wait to welcome you back to Lisbon Serviced Apartments and assist you in creating more wonderful memories during your future visits!Best Regards,Lisbon Serviced Apartments

10/10 Excellent

Guilherme, East Hampton

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and super convenient
Stayed 1 night in Jul 2023

8/10 Good

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Good apartment, good communication.
Stayed 3 nights in Jul 2023

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Tony

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Anna

Traveled with group, Traveled with partner, Traveled with family
This is the most average place I think we have ever stayed. First, Expedia had told the family we were traveling with that we could get in to their place. Nope. We used the luggage lockers; more signage and explanation is needed for this. It requires a 2EU coin, which few people have upon arrival. It would be helpful if the property manager had those available and could make change. The locks seem to be on an automatic timer...no entry until check in time can be arranged. The furnishings are so cheap. It was clearly done as inexpensively as possible. The couched look like they may have been picked up off the street. The mattresses are basically concrete. Each unit has a washer...no drying rack or dryer. The sheets are low rent. Very obviously a corporate rental situation with ZERO concern about the actual experience of the people who stay there. With all of that said, the location was great. So quiet. Incredibly easy transportation. Great pastelarias nearby. Easy trip to the mini preco if needed. Nice little bar across the street.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ossama

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay in Lisbon. Walking distance to all the must see places in Lisbon.
Stayed 3 nights in Jul 2023

10/10 Excellent

Laura

Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect if you need space. 2 bedrooms & a large living room & kitchen area. Nice location. Very clean.
Stayed 1 night in Jun 2023

2/10 Terrible

Adeline

Stayed 4 nights in Apr 2023

8/10 Good

Thom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice place in a good area with cooking options. The checking--in process is a little complicated.
Stayed 1 night in May 2023

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Shashanka

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place when you are in Lisbon.
Stayed 1 night in Apr 2023

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable and the floor was squeaky - we would wake each other up during the night. Very clean, especially when our room was made up, very thorough.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ian

Stayed 1 night in Apr 2023

10/10 Excellent

Hillary

Liked: Cleanliness, amenities, property conditions & facilities
Great condition and amenities!
Stayed 9 nights in Mar 2023

4/10 Poor

Deborah

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The location is good - quite close to the main attractions. The downsides for us were: 1) we had a challenge gaining entry upon arrival because the code we were given didn’t work; 2) the toaster didn’t work and we received no response when we asked for it to be replaced /repaired; 3) we booked an apartment so that we would have a comfortable place to relax at the end of the day and we were very disappointed to find that the sofa was extremely uncomfortable.
Stayed 6 nights in Mar 2023

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Tirzah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to check in, the apartment was super clean. The area is absolutely beautiful me and my family walked all the way on Avenida I will highly recommend the property
Stayed 1 night in Jan 2023

10/10 Excellent

Vidal

Traveled with family
Liked: Cleanliness, room comfort
Franco
The apartment was really good easy access highly Recommended
Stayed 4 nights in Jan 2023

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, room comfort
Atendimento exemplar
Everything was good specially about the communication: The manager Paulo is the best. He open the room door before the check in time (2pm), helped us to do self check in in the machines. And was always available to help and make us feel comfortable. The room was for 4 people. Cleaned and very lighted, a nice flat fully equipped and all good
Stayed 4 nights in Jan 2023

4/10 Poor

Shan, Longmeadow

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The apartment was at a great location and very clean. No early check in is allowed even there was no prior guests which was not so considerate. The rooms are lack of furnitures. One room only have 2 twin beds, 2 tiny stools with lamps, but no desk and no chairs. The door of the room with private bathroom was malfunctioning as it could not be open from inside but opened by force from outside. Garage next door was very convenient. But the door would not open next morning. We called the management company, they send a tech in one hour. He opened the door to let us out. However the garage door were left open for the rest of the days- not fixed till we left.
Stayed 3 nights in Jan 2023

10/10 Excellent

Shlomi, BROOKLINE

8/10 Good

Jaswinder

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Lisbon Serviced Apartments Team on Dec 21, 2022
Thank you very much for your Review !

10/10 Excellent

DANIEL, Atlanta

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were a lot of things I liked about the place, including its location and cleanliness. There was only one problem: there was a washer inside the unit, but no dryer. Not a big deal, but something to think about!
Response from Lisbon Serviced Apartments Team on Dec 21, 2022
Thank you very much for your Review !

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great for a city break. Metro was 5 minutes walk. Area felt very safe. Would recommend.
Response from Lisbon Serviced Apartments Team on Nov 11, 2022
Thank you for your review !

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022
Response from Lisbon Serviced Apartments Team on Nov 11, 2022
Thank you for your review !Unfortunately you didn't give us any details

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2022
Response from Lisbon Serviced Apartments Team on Nov 11, 2022
Thank you for your review !Unfortunately you didn't give us any details

2/10 Terrible

HYERAN

Stayed 2 nights in Oct 2022
Response from Lisbon Serviced Apartments Team on Oct 17, 2022
Thank you for your review, all the reviews are important for us and let us improve our service.Hope to know more regarding your experience.