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Overview of Hilliard House - Deluxe Double Room

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
In-Room Dining

Hilliard House - Deluxe Double Room

3 out of 5
Guests rated this property 1.7/5 for cleanliness.

Entire apartment

Sleeps 2

Popular amenities

  • Free WiFi
  • Kitchen
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in

Explore the area

    Popular LocationSt Katherine's Dock16 min walk
    Popular LocationTower Bridge20 min walk
    Popular LocationTower of London9 min drive
    AirportLondon (LHR-Heathrow)59 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hilliard House - Deluxe Double Room

3-star London apartments in Tower Hamlets, near Tower Bridge
This smoke-free apartment building features free WiFi in public areas. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washing machine and an electric kettle, and other amenities include free WiFi and a dishwasher.
This apartment offers 2 accommodations with irons/ironing boards and complimentary toiletries. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

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Property amenities


  • Free WiFi

Parking and transportation

  • No onsite parking available


  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle


  • Bed sheets provided


  • Bathtub or shower
  • Free toiletries
  • Towels provided


  • Washing machine
  • Laundry detergent


  • Heating


  • No pets allowed


  • No elevators
  • Smoke-free property

Services and conveniences

  • Iron/ironing board


  • 2 rooms
  • Children 17 years old and younger are not permitted at this property



Check-in from 3:00 PM - 8:00 PM
Late check-in fee: GBP 15 for check-in after 8:00 PM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you

Access methods

Access code, host will greet you


Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-in fee: GBP 15 for check-in after 8:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Onsite parties or group events are strictly prohibited
Property Registration Number No Registration ID

We should mention

Children 17 years old and younger are not permitted at this property

Property is also known as

Hilliard House - Deluxe Double Room London
Hilliard House - Deluxe Double Room Apartment
Hilliard House - Deluxe Double Room Apartment London
Hilliard House - Deluxe Double Room London
Hilliard House - Deluxe Double Room Apartment
Hilliard House - Deluxe Double Room Apartment London

About this area


This apartment is located in London's Tower Hamlets neighborhood. Liverpool Street and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Madame Tussauds Wax Museum. Looking to enjoy an event or a game? See what's going on at London Stadium, or consider Piccadilly Theatre for a night out.
Popular Location

What's nearby

  • St Katherine's Dock - 16 min walk
  • Tower Bridge - 20 min walk
  • The Gherkin - 5 min drive
  • The Shard - 6 min drive
  • Tower of London - 9 min drive

Getting around

  • Wapping Overground Station - 2 min walk
  • Shadwell DLR Station - 9 min walk
  • Heathrow Airport (LHR) - 58 min drive


  • Captain Kidd — 4 min walk
  • Il Bordello — 5 min walk
  • Turk's Head Cafe — 5 min walk
  • Prospect of Whitby — 6 min walk
  • Town of Ramsgate — 7 min walk

Overall score and ratings

Rating 5 - Excellent. 0 out of 3 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 3 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 3 reviews
3 - Okay 33%
Rating 2 - Poor. 0 out of 3 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 3 reviews
1 - Terrible 67%




Staff & service




Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID!!!! Unfortunately there was nothing to like about this place. Arranged an appointment to let me in and give me the keys and they were 2 hrs late, waiting for them on the street. Called them and they hang up on me later on they wouldn't pick up at all so I was just waiting there with no information if anyone was going to turn up at all. After a man and a woman arriving 2 hrs late, giving me a very rude attitude as how dare I question them being late as they were busy. Going in the apartment it was disgusting, very-very dirty. They just started cleaning the place and changing bedsheets. There were no towels. After travelling for 1,5 days all I wanted is to have a shower and sleep. Mind you the whole bathroom was so dirty I don't know who had the stomach to have a shower there. I had no towels (any size, even for handwash) for a day. When I told them that I'm not staying for the second night and I want a refund they got me towels, right before I left. The manager Bodril promised me to give me chocolates, bottle of wine, breakfast just not to complain. At the end he promised me a full refund and told me that it had gone through. A few days later as being suspicious I got in contact with Expedia and was told that there is no refund in the process. They tried to get in contact with them for 3 days with no luck. At the end they emailed expedia to go ahead with the refund. This is an absolute nightmare place to stay, I promise you. Save yourself the hassle.
Stayed 2 nights in Jul 2019

3/5 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Despite being a bit unhygenic and messy in the bathroom and kitchen, and hearing some random guy making irritating noises in the room above me at night, it was a somewhat ok experience. Wouldn't recommend if you're not used to a slightly noisy environment. The guy who showed me my room was really proffesionall responsive though.
Stayed 2 nights in Jul 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody home.. can't get in.. waste of time
This is in no way a hotel and this room I booked was not even available. I was left standing on the pavement for an hour and a half before someone showed up and tried to take me to what was basically a room in someone else's house share. Totally wasted my evening, don't try to book this unless you want to be messed around
Stayed 1 night in Jun 2019

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