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Royal Lancaster London

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Lobby
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
55-inch LCD TV with satellite channels, TV, pay movies
Premium bedding, minibar, in-room safe, desk

Overview of Royal Lancaster London

Royal Lancaster London

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Lancaster Terrace, London, England, W2 2TY

Explore the area

  • Popular LocationHyde Park2 min walk
  • Popular LocationMarble Arch14 min walk
  • Popular LocationOxford Street15 min walk
  • AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

About this area

London

Royal Lancaster London is located in London City Centre, a neighborhood in London, and is near a metro station and in a state park. The area's natural beauty can be seen at Hyde Park and Regent's Park, while London Eye and Science Museum are popular area attractions. Madame Tussauds Wax Museum and Natural History Museum are not to be missed. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with horse riding.
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Map

What's nearby

  • Hyde Park - 2 min walk
  • Marble Arch - 14 min walk
  • Oxford Street - 15 min walk
  • Kensington Palace - 17 min walk
  • Royal Albert Hall - 18 min walk

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • Noorjahan II - 4 min walk
  • The Victoria - 4 min walk
  • Pride of Paddington - 4 min walk
  • Bizzarro - 4 min walk
  • Raffles - 5 min walk

About this property

Royal Lancaster London

Luxury London hotel in London City Centre, walk to Hyde Park
This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. All 411 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45.00 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: GBP 29.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Private picnics

Family friendly

  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Thai

Business services

  • Business center
  • Conference center
  • Coworking space
  • Meeting rooms - 19

Outdoors

  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs available on site

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
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Air conditioned
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Family friendly
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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 29.00 per person (approximately)
  • Airport shuttle fee: GBP 80.00 per person (one-way)
  • Self parking fee: GBP 45.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 618 out of 974 reviews
5 - Excellent 63%
Rating 4 - Good. 267 out of 974 reviews
4 - Good 27%
Rating 3 - Okay. 59 out of 974 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 974 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 974 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the worst: 1. Payment when you first arrive they ask you for a deposit as all hotels do and instead of holding that transaction until you checkout they just get it from your account and when you ask for an invoice when you check out they never give you or email it to you. They stole m’y deposits and they never refund. 2. Food : the food hère was super disgusting as there is no chef at that hotel there is just a very rude people who make a disgusting food. I order a cheese plate and the emmental cheese was green it shouldn’t be given I stay 2 days in my room sick wouldn’t be able to go out to explore London. 3. Water and amenities they never provide water in the room I don’t know how this is a five star hotel it shouldn’t be more then two stars.
Stayed 7 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Want a fabulous hotel- beautiful setting and first class service. All the staff were simple the best! Thank you!
Stayed 1 night in May 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was excellent. The staff was very helpful, the decor was beautiful and the rooms were great.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Been 3 three times and never disappoints
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interior
Stayed 1 night in Apr 2022