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Overview of Royal Lancaster London

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
55-inch LCD TV with satellite channels, TV, pay movies
Premium bedding, minibar, in-room safe, desk

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.
Happy face icon
Hands down the best hotel I have stayed at. The staff were amazing, professional and helpful. We emailed requesting a high floor room and Kirsty responded to all our requests and questions via email before arrival. The closest station is just 5 minutes around the corner if that and the hotel is in a superb location with Oxford Street a 15 mins walk away or less than 10 mins on the train. We arrived early and were provided with early check in and a free upgrade. It made the perfect start to our trip. The room was insanely beautiful and had everything we needed. A packet of sanitising wipes and masks were provided in the room. Due to COVID the restaurants were closed but room service was available. I can’t fault this hotel at all and will definitely be returning. We didn’t want to leave.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationHyde Park2 min walk
    Popular LocationMarble Arch14 min walk
    Popular LocationKensington Palace17 min walk
    AirportLondon (LHR-Heathrow)41 min drive
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  • Studio Suite

    Room amenities

    • 441 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite
  • Classic Double Room

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Double Room
  • Studio Suite (Corner)

    Room amenities

    • 441 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsStudio Suite (Corner)
  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room
  • Executive Twin Room

    Room amenities

    • 333 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsExecutive Twin Room
  • Superior Deluxe Twin

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Deluxe Twin
  • Classic Twin Room

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsClassic Twin Room
  • Superior Deluxe Double

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Deluxe Double
  • Park Suite

    Room amenities

    • 592 sq ft
    • Park view
    • Sleeps 3
    • 1 King Bed
    More detailsPark Suite
  • Superior Deluxe Corner

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Deluxe Corner
  • Executive Room

    Room amenities

    • 333 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room
  • Spires Suite

    Room amenities

    • 505 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSpires Suite
  • Deluxe Twin Room

    4.3/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Room

About this area

London

Located in London's London City Centre neighborhood, Royal Lancaster London is in the city center and near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Madame Tussaud's Wax Museum and Natural History Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Stamford Bridge Stadium, or consider Piccadilly Theatre for a night out.
Visit our London travel guide
Popular Location

What's nearby

  • Hyde Park - 2 min walk
  • Marble Arch - 14 min walk
  • Oxford Street - 15 min walk
  • Kensington Palace - 17 min walk
  • Natural History Museum - 9 min drive

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • AirportHeathrow Airport (LHR) - 41 min drive

Restaurants

  • Island Grill — 1 min walk
  • Nipa Thai — 1 min walk
  • The Swan — 3 min walk
  • Noor Jahan — 4 min walk
  • The Victoria — 4 min walk

About this property

Royal Lancaster London

Luxury London hotel in London City Centre, walk to Kensington Gardens
This smoke-free hotel features 2 restaurants, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. All 411 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 45.00 per day
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 7 AM–11 AM: GBP 29.00 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Spanish
  • Thai

Business services

  • Business center
  • Meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 29.00 per person (approximately)
  • Airport shuttle fee: GBP 80.00 per person (one-way)
  • Self parking fee: GBP 45.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

Can I cancel my reservation for free at Royal Lancaster London and receive a full refund?
Yes, Royal Lancaster London offers free cancellation on select room rates, because flexibility matters! Please refer to Royal Lancaster London cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royal Lancaster London?
As of Nov 28, 2020, prices found for a 1-night stay for 2 adults at Royal Lancaster London on Dec 13, 2020 start from $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Royal Lancaster London pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Royal Lancaster London?
Self parking is available for GBP 45.00 per day.
What time is check-in at Royal Lancaster London?
Check-in is from 3 PM - midnight.
What time is check-out at Royal Lancaster London?
Check-out is at noon.
Does Royal Lancaster London provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 80.00 per person, one-way, applies.
Where is Royal Lancaster London located?
Located in London City Centre, this luxury hotel is within a 5-minute walk of Kensington Gardens and Hyde Park. Queensway and Marble Arch are also within 15 minutes. Lancaster Gate Underground Station is only a 2-minute walk and Paddington Underground Station is 6 minutes.
4.5
Wonderful
5 - Excellent
593
4 - Good
300
3 - Okay
66
2 - Poor
22
1 - Terrible
8

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel I have stayed at. The staff were amazing, professional and helpful. We emailed requesting a high floor room and Kirsty responded to all our requests and questions via email before arrival. The closest station is just 5 minutes around the corner if that and the hotel is in a superb location with Oxford Street a 15 mins walk away or less than 10 mins on the train. We arrived early and were provided with early check in and a free upgrade. It made the perfect start to our trip. The room was insanely beautiful and had everything we needed. A packet of sanitising wipes and masks were provided in the room. Due to COVID the restaurants were closed but room service was available. I can’t fault this hotel at all and will definitely be returning. We didn’t want to leave.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, large rooms, great view, modern and clean and made an effort on my birthday!
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay on Hyde Park
We loved this place. Views over Hyde Park are great, and the whole place was renovated in 2017, so it is clean and shining, just like in 1967. Service was extraordinary. Nipa Thai restaurant is great. Access to the rest of the city is easy via the Central Line, and it was nice to come home to the peace and quiet of this area. There are two nice pubs very close by, the Swan and the Victoria. The rooms are a bit small, but this is London after all. The only thing I would change is to make the bed a bit less firm—I am normally a side-sleeper and my hips felt sore unless I slept on my back for a good part of the night.
Stayed 8 nights in Feb 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great position. Close to Paddington and Hyde Park and on the central line. The rooms are excellent with everything you need and, most importantly, the Lancaster has some of the best views in London.
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent luxury hotel in calm location
Fantastic newly renovated property, with very good bathrooms, and good views. Just a few minutes from Paddington station for easy airport and train access. A few steps from tube access that can get you anywhere. A luxury respite from the tourist heavy central London along Hyde Park.
Stayed 5 nights in Jan 2020