Ratings based on 832 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler
Posted Jun 9, 2017
Nice hotel very clean, comfortable and modern.We needed a room close to a wedding we attended in Long Island,NY after web searching the Best Western was an option and I'm happy we made the right choice.
Recommended
for Everyoneby A verified traveler from Jordan
Nice, close to JFK, quite
Posted May 22, 2017
Pros: The staff assistance
Cons: The noise. It is not that bad but it is there
I stayed for 2 nights. They were very good. Plenty of parking. Spacious room
Recommended
for Everyoneby A verified traveler from Rockville Centre, New York
Nice Hotel stay
Posted May 19, 2017
Pros: Location was great, rooms were very clean, the breakfast was great and the staff was very friendly.
Family of 4 chose this hotel based on location. We enjoyed our stay and would book again in the future.
Recommended
for Everyoneby A verified traveler from gb
I loved my stay in this place.
Posted May 10, 2017Clean, organized, friendly staff, great location. I will always try to first try best western first.
Recommended
for Everyoneby A verified traveler from long island, NY
Good for the price.
Posted May 2, 2017Clean room, nice king size bed which was very comfortable, decent flat screen tv with HBO. Decent room overall.
by A verified traveler from NJ
Dissapointed
Posted Mar 29, 2017
Pros: Nothing
Cons: Read my post
Location: Lots of eateries.
Beginning with the parking spots being way too tight, The area to hang your clothes is on top of the Bath Sink, It is supposed to be a "Non Smoking" facility but there were cigarette burn marks on the bath tub and a couple on the carpet.
Had to call the desk to report some idiot running around screaming and banging on some door on my floor at like 11 pm. Came down the stairs to find a pile of Puke at the bottom and reported it to the desk and the next day it was still there. Will not be staying there again.
Comment from Hotel Management
Mar 31, 2017 by Alan C., Hotel Management
Good Afternoon Tony:
I apologize for any inconvenience you may have encountered here at the hotel. We are a compltetely 100% Non Smoking hotel. Unfortunately, some of our guests do not listen to our policies and therefore are penalized.
I hope you allow us another opportunity to show what superior customer care we provide to our guests.
Thank you
Sincerely,
Alan Chan
by A verified traveler
Posted Mar 23, 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Hotel at the center of Rockville
Posted Mar 22, 2017Very Strategic Location, close to the train station (35 min. to Manhattan) and to lot of nice restaurants
by Thomas
Best best Western hotel
Posted Mar 20, 2017 on HotelsThe best hotel I've stayed at in years. Very clean and shopping, restaurants all walking distance. I've lived near this area my whole life so when I come to visit I stay at hotels. This was the first time staying here and will now be my regular hotel.
by A verified traveler
Posted Mar 19, 2017 on Hotels
Staff helpful and pleasant. Anything you need is within walking distance. Breakfast fresh with lots of choices. Did not realize facility was a motel. Had to go outside to get to room not good in cold weather. Room kinda small. Short walk to Long Island RR