Maybe a 3 star with many hidden fees...
Posted Nov 21, 2016
Here are my list of issues:
1. I pre paid with fees and taxes included for two nights. They over charged about $220. FYI if you need a late check out they charge and they will tell you different prices. They told my friend if he wanted to check out at 6pm that's okay but it's a $100 charge. Then out of nowhere the front desk called and told him they are now booked. They needed the room and required us to be out by 3pm they now told us it was going to be $150 + taxes and fees still for the late charge. That's not okay, we paid to stay comfortable for an extra 6 hrs not 3. I also have a charge for $67, which I have no idea what it is from.
2. BYOB to the pool! They have ONE person working room service and poolside service. It takes 30 mins to just order, 30-45 mins for the order, 30 mins for the check. Don't pay by card because thats another 45 mins. Waste of time!
3. I thought I was in a hostel due to the loudness. The walls and floors are super thin. I could hear people getting kicked out at night (The Drunkard's). People walking by, babies crying. They also had some kind of machine that ran 24/7 by my room. It literally sound like a vacuum ALL NIGHT LONG!
4. They need a proper definition of a pull out couch. Nothing pulled out, it was just a couch. It was not comfortable at all.
I would not recommend this place, unless you like to get ripped off!