Ok for the price
Posted Nov 17, 2016
I think the number one issue for us with this hotel was they were misleading with pictures, and what they offered at the hotel. They definitely put all their money into the restaurant and lobby, not the rooms. Our toilet clogged while we were there as well as our sink, and then hotel staff was NOT quick to come help us, we had to keep asking them to come help before they actually did. The room is just a lot of white, nothing on the walls, very stark. The "kitchen" area came with one fork, one knife, cups and bowls. There is an oven and stove, but no pots or pans, so you can't actually use them. They say you get free wifi, but that's only in the lobby. I will say, we got a pretty good price staying here, so I guess you have to decide what is most important to you. The bartenders at the hotel were really nice. We went to their beach club one day, you have to pay a minimum per person to be there, but it was nice.
Comment from Hotel Management
Nov 19, 2016 by VIry Alvaez, Experience Manager, Hotel Management
Thank you for your feedback, we are committed to making the necessary adjustments in order to avoid future experiences like the one you have described.
We look forward to have the opportunity to welcome you again and prove the sort of service we’ve built our reputation on at Bahia Hotel.