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DoubleTree by Hilton Lubbock - University Area

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Indoor pool, cabanas (surcharge), sun loungers
Indoor pool, cabanas (surcharge), sun loungers
Indoor pool, cabanas (surcharge), sun loungers
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Overview of DoubleTree by Hilton Lubbock - University Area

DoubleTree by Hilton Lubbock - University Area

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 140°F
Map
505 Avenue Q, Lubbock, TX, 79401

Explore the area

  • Popular LocationLouise Hopkins Underwood Center for the Arts11 min walk
  • Popular LocationCarlock Building20 min walk
  • Popular LocationMcPherson Cellars Winery2 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)10 min drive

Choose dates to view prices

About this area

Lubbock

DoubleTree by Hilton Lubbock - University Area is located in Downtown Lubbock, a neighborhood in Lubbock, and is near the airport and near a metro station. Cactus Theater and Cactus Courtyard are cultural highlights, and travelers looking to shop may want to visit West End Center and South Plains Mall. Joyland Amusement Park and Texas Water Rampage are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Visit our Lubbock travel guideOpens in a new window
Map

What's nearby

  • Louise Hopkins Underwood Center for the Arts - 11 min walk
  • Carlock Building - 20 min walk
  • McPherson Cellars Winery - 2 min drive
  • Cactus Theater - 2 min drive
  • Cactus Courtyard - 2 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 10 min drive

Restaurants

  • The West Table - 16 min walk
  • Fuzzy's - 16 min walk
  • Italian Garden - 18 min walk
  • Chipotle - 19 min walk

About this property

DoubleTree by Hilton Lubbock - University Area

4-star Lubbock hotel in Downtown Lubbock, near Jones AT&T Stadium
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
DoubleTree by Hilton Lubbock - University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Masks available
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 0.1 mi

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 4.00-8.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Claraboya Scratch Kitchen

Things to do

  • Access to nearby health club
  • Fitness center
  • Indoor pool
  • Public winery tours

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Indoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (4000 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 8.00 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock - University Area Hotel
DoubleTree by Hilton Lubbock - University Area Lubbock
DoubleTree by Hilton Lubbock - University Area Hotel Lubbock

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 105 out of 162 reviews
5 - Excellent 65%
Rating 4 - Good. 28 out of 162 reviews
4 - Good 17%
Rating 3 - Okay. 10 out of 162 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 162 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 162 reviews
1 - Terrible 8%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to university is good and clean rooms. Very happy
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! Wonderful and clean rooms, staff were extremely friendly and it is in a great location!
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! Luxury from the time you walk in the door. The staff goes above and beyond! Everyone is so nice, accommodating, and welcoming. We'll be back for sure!
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The have a bar and you can hear everything in your room. I called staff and they did nothing .but Said “ unfortunately we can’t do anything but that the bar closes at 12am .” But it went on till about 12:45am .
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I travel to Lubbock frequently and we have not found a hotel that is clean, quiet and friendly. At Double Tree you have all of that and more. The staff from the front desk to the bartender were all so very friendly and caring. The rooms were perfect (best sleep ever). Checking in and out was super easy. Wished we had more time to enjoy the pool or gym. We will always look to book here before anywhere else. You guys get 5 stars all the way around.
Stayed 1 night in May 2022