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DoubleTree by Hilton Lubbock - University Area

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Indoor pool, cabanas (surcharge), sun loungers
Indoor pool, cabanas (surcharge), sun loungers
Indoor pool, cabanas (surcharge), sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of DoubleTree by Hilton Lubbock - University Area

DoubleTree by Hilton Lubbock - University Area

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Sheets and towels washed at 140°F

Explore the area

  • Popular LocationLouise Hopkins Underwood Center for the Arts11 min walk
  • Popular LocationCarlock Building20 min walk
  • Popular LocationMcPherson Cellars Winery2 min drive
  • AirportLubbock, TX (LBB-Preston Smith Intl.)10 min drive

Choose dates to view prices

About this area

Lubbock

Located in Lubbock, DoubleTree by Hilton Lubbock - University Area is near the airport and near a metro station. The area's natural beauty can be seen at Aztlan Park and Prairie Dog Town, while Cactus Theater and Cactus Courtyard are cultural highlights. Joyland Amusement Park and Texas Water Rampage are also worth visiting. Spend some time exploring the area's activities, including winery tours.
Popular Location

What's nearby

  • Louise Hopkins Underwood Center for the Arts - 11 min walk
  • Carlock Building - 20 min walk
  • McPherson Cellars Winery - 2 min drive
  • Cactus Theater - 2 min drive
  • Cactus Courtyard - 2 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 10 min drive

Restaurants

  • Claraboya Scratch Kitchen — 1 min walk
  • Church's Chicken — 6 min walk
  • The West Table — 16 min walk
  • Fuzzy's — 16 min walk
  • Whataburger — 18 min walk

About this property

DoubleTree by Hilton Lubbock - University Area

3.5-star Lubbock hotel in Downtown Lubbock, near Buddy Holly Center
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk. All 140 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs. Other amenities available to guests include room service, coffee makers, and down comforters. Housekeeping is available on request.
DoubleTree by Hilton Lubbock - University Area offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Guest accommodations are accessible via mobile device

Safety measures

Masks available
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free offsite parking within 0.1 mi

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 4.00-8.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • Access to nearby health club
  • Fitness center
  • Indoor pool
  • Public winery tours

Family friendly

  • Children's games
  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (4000 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 8.00 per person (approximately)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Wyndham Garden Hotel Lubbock
Wyndham Garden Lubbock
DoubleTree by Hilton Lubbock - University Area Hotel
DoubleTree by Hilton Lubbock - University Area Lubbock
DoubleTree by Hilton Lubbock - University Area Hotel Lubbock

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 7 out of 19 reviews
5 - Excellent 37%
Rating 4 - Good. 8 out of 19 reviews
4 - Good 42%
Rating 3 - Okay. 2 out of 19 reviews
3 - Okay 11%
Rating 2 - Poor. 1 out of 19 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 19 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, property conditions & facilities
I like the atmosphere and the design of the room. However, they need to place alarm clock and tour guide in the room.
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very lovely property. It was decorated extremely nice and the atmosphere was quite inviting. We enjoyed our stay and will definitely stay there again!
Stayed 2 nights in Apr 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk gave a stranger a key to our room. I had left my wife in the room to go run some errands, and the stranger attempted to enter the room. After multiple failed attempts due to the door catcher being activated from inside the room, he left. My wife called me scared and freaking out, we also had our 4 month old in the room with her. She refused to call the front desk because she was concerned about not being able to reach me fast enough if he returned. So I called the front desk 7 or 8 times. no answer. He then returned to the room with a hotel employee, they opened the door slightly enough to deactivate the door catcher, and my wife started trying to politely notify them that the room was occupied. They apologized and left. the following night we arrived back at the hotel late, and our keys no longer worked. We got back into our rooms for the night and at checkout the following morning, the gentleman checking out ahead of us was reviewing his receipt. His name was not on his receipt, it was someone else's name. They had applied his Hilton points to someone else. I expected a nice leisurely stay at the double tree. I will by trying another Hotel in Lubbock at our next visit.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021