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Reviews of Continental Parkhotel

3.5 out of 5
Continental Parkhotel
Via Basilea 28, Lugano, TI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 694 reviews" "
Rating 8 - Good. 225 out of 694 reviews" "
Rating 6 - Okay. 28 out of 694 reviews" "
Rating 4 - Poor. 4 out of 694 reviews" "
Rating 2 - Terrible. 3 out of 694 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - spent a night and wish I had more time.
Stayed 1 night in Mar 2024

10/10 Excellent

Neo

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Bennet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to via nearby station and very helpful staff
Stayed 4 nights in May 2023

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The value for the cost was lacking. Room was so-so and the cost was quite high.
Stayed 3 nights in May 2023

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and larger than normal rooms , We did not realize that this hotel is literally 100 feet off the main train station and with working air condition, we tried to sleep with the windows open . Our bed shook all night long and not in a good way . Great location and views but no sleep
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay.
Everything was wonderful location close to train station. Staff extremely friendly and helpful. Our room was spacious comfortable and clean. Breakfast good variety to choose from. Restaurant dinner excellent food and service. Lovely hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Dr. Dietrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2022

8/10 Good

REMIGIUSZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned room does not have blackout or sun blocking drapes/blinds.
Stayed 1 night in Jul 2022

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2022

10/10 Excellent

Bryan

Stayed 1 night in Jun 2022

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and pleasant. Beautiful views and kind, helpful staff. Wine and grappa were made homemade on the property, which was delicious.
Stayed 2 nights in May 2022

10/10 Excellent

peter

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful older hotel, renovated to today’s standards. Breakfast staff and front desk were so helpful, kind and willing to answer any questions. We were taking a train to Milan for the day so picked the hotel because of close proximity to station. Literally a 3-5 minute walk. However, we had a lake view room with balcony and the trains, of course, were very noisy at night - thank goodness for double pained windows and an air conditioner.
Stayed 2 nights in Oct 2021

10/10 Excellent

Flurin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station allows easy access to shuttle to milano for alternate days meetings Glacier express train to Swiss alps is wonderful
Stayed 1 night in Jan 2020

8/10 Good

M, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is very comprehensive plus their restaurant for dinner is surprisingly good.
Stayed 1 night in Jan 2020

6/10 Okay

Simon

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not as good as 9.4/10
The single bed was too small to an adult. AC was not working, and no tissue we provided! Found insects in bathroom in the morning! When talked to receptionist was answered it was normal in the season!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Place was ok. Noisy with work going with railroad tracks and no way to keep room cool except to open window. Bed was very firm.. staff was helpful
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station. Very convenient. Ticino pass is nice.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Room spacious and clean. Great views and excellent breakfast buffet.
Stayed 1 night in Oct 2019

8/10 Good

Ying Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise
I selected this hotel for its proximity to the train station as was staying for 1 night with arrival and departure on panoramic trips. Although the hotel is above the train lines, there is no steep climb like in many other locations and it is completely soundproofed with very nice views into the garden area, spacious rooms, a very nice buffet breakfast and open air pool of a good size to do laps even. You could take funicular down to the city centre/lake and back. The staff was nice and both check-in and check-out were quick. I definitely would recommend this hotel and wish I stayed longer.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very good start and hotel recommended for a relax weekend
Stayed 1 night in Aug 2019

10/10 Excellent

Saed

Stayed 2 nights in Jul 2019

8/10 Good

Annist, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to station. Happy Hour was great and very good value. Staff pleasant and helpful.
Stayed 2 nights in Jul 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Lugano
Exceptional service and attention to detail.. being picky the only downside was we were offered happy hour cocktails by the pool bar waiter but had to walk down to the bar and carry them back back up to the pool on a tray.. it was like I want to take your order but you had to get it yourself.. not a problem but seemed wrongly presented..
Stayed 1 night in Jul 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in all areas.
Stayed 1 night in Jul 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Good location, 5 mins walk from train station. Room was spacious and comfortable with air con. Staff were generally helpful although they did not give us good directions to the airport. There were no curtains, only some gauze, so the room was bright in the morning and it's not possible to sleep in. There are limited amenities in the room, e.g. no cups/mugs, tea, kettle, conditioner.
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel with comfortable beds
Hotel is located right next door to main train station, rooms are of good quality and a great veranda for meals and breakfast overlooking the lake. Beds were very comfortable and hotel is within easy reach of main areas of Lugano for sight seeing
Stayed 2 nights in May 2019

8/10 Good

Dennis, Orange country, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally close to train. Very clean and roomy. Sevice in restaurant was excellent. Lacked blackout curtains and robes for superior room.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient next to train station and short walk to center of town. Charming old fashioned Swiss family run hotel. Some rooms have spectacular views of lake. Very pleasant. Nice breakfast included.
Stayed 2 nights in May 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site parking, good breakfast and super clean. Short walk to the center of town.
Stayed 1 night in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
We had a great time, this is a historic property and was above our expectations.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Convenient to train station. Traditional Swiss hotel. Efficient.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station. Very convenient and to shuttle buses to malpensa airport
Stayed 1 night in Jan 2019

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
We have stayed here numerous times over the past 15 years as I am originally from Lugano. We received a free upgrade (as we have one other time). Front desk staff friendly and helpful, happy hour and breakfast fabulous. The only suggestion is having glasses in the room for water or drinks and Kleenex would be great.
Stayed 3 nights in Oct 2018

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Terence

Fabulous hotel with great staff
Fabulous hotel with great staff
Stayed 1 night in Sep 2018

6/10 Okay

Alma

It was an ok experience. Disappointingly small room. Breakfast was poor selection.
Stayed 2 nights in Sep 2018

10/10 Excellent

Amos

Excellent hotel
Excellent hotel
Stayed 6 nights in Aug 2018

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Not for overnighter
Bit Inconveniently located for a transit visitor, car park not ideal, centre simple venicular down into centre, didn’t eat in hotel so can’t judge food.
Stayed 1 night in Aug 2018