Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated
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Reviews of Hotel Le Place d'Armes - Relais & Châteaux

5 out of 5
Hotel Le Place d'Armes - Relais & Châteaux
18 Place d'Armes, Luxembourg City

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 352 reviews" "
Rating 8 - Good. 58 out of 352 reviews" "
Rating 6 - Okay. 18 out of 352 reviews" "
Rating 4 - Poor. 5 out of 352 reviews" "
Rating 2 - Terrible. 3 out of 352 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great quick stay in Lux City.
Stayed 1 night in Apr 2024

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Once again this boutique hotel surpasses all expectations.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room! Comfortable, well-appointed. We loved walking out into the Christmas Market, and its convenience to shops. At night the lounge was amazing~ great tapas, and the playlist was memorable! We made a happy memory here and plan to return with our adult children and their SO's. Thank you!!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience in a very good location. On top of that the staff was perfect. Some of the staff that I got their name are Miriam, Agathe and Timothe. I would like to thank them for their service as well as other staff members who I did not get their name.
Stayed 4 nights in Dec 2023

10/10 Excellent

Loc

Stayed 3 nights in Dec 2023

10/10 Excellent

Melanie, Chapel Hill

Stayed 5 nights in Dec 2023

10/10 Excellent

Pierre-Hubert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was a beautiful boutique stay. Staff was nice
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey, Fort Myers

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a phenomenal hotel experience from the amenities to the staff.
Stayed 1 night in Dec 2023

6/10 Okay

Jeannie M

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We were very disappointed at our service upon check in. My husband and I were traveling with his 94 year old blind mother. We had upgraded our room when booking. When checking in, I completed paperwork for both rooms since my mother in law is blind. They gave our upgraded room to our mother which was in the top floor, very large, separate sitting area, sky lights, and beamed ceiling. Our room was small but comfortable. I went downstairs to inquire with the front desk attendant who checked us in and she was very rude and stated both rooms were the same category which they clearly were not. And even if they were, why would you give the larger more luxurious room to the single blind woman versus the couple. She basically said "too bad, it is what it is and there is nothing I can do". Very rude and not expected at a hotel if this caliber. The other staff were wonderful. Hotel is beautiful and located in a central location.
Stayed 2 nights in Nov 2023

8/10 Good

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and attentive staff. Perfect location with easy access to everything.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Crazy rooms.
Watch out for Room #1 especially if you have mobility issues. Craziest layout I’ve ever seen out of hundreds of hotels and 40 years of global travel. Creaky old 16th century leads to small upstairs bedroom and shower. Toilet room is on the main level with small sitting room. Quality of amenities, service and cleanliness were all very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Brian, Idaho Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and upscale (not really our cup of tea). Staff is very nice and helpful. Close to many activities. Parking and finding the place is a joke. If driving you have to intercom the city to lower barriers so you can get to the property.

10/10 Excellent

Samadys

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Employees at front desk were excellent. We were impressed with Irene Izquierdo as she did everything to help us feel happy , getting info, latecheck out, coordinating golf info, calling our next town stay and arranging to get our car.
Stayed 2 nights in Jul 2023

8/10 Good

Zongqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got service for what I paid.
Stayed 2 nights in Apr 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but….
Nice hotel. Centrally located. Very clean and neat. Lots of stairs because they combined 6 homes to make a hotel. Avoid room 10. Has a circular staircase so small you have to put your foot on sidewise to fit. Bathroom on lower level, bed up that tiny stairway. Not idea in the middle of the night!
Stayed 2 nights in Apr 2023

10/10 Excellent

Ralf

Stayed 1 night in Mar 2023

10/10 Excellent

Yee Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, beautiful hotel, probably the most fluffiest scrambled eggs I’ve ever ever had!
Stayed 1 night in Feb 2023

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean and convenient to many food options, shopping, and other sites. Hotel staff was friendly and helpful. Highly recommend and would stay here again.

10/10 Excellent

Francois, Miramar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service good location
Stayed 2 nights in Dec 2022

10/10 Excellent

MARIAN

Stayed 1 night in Dec 2022

8/10 Good

Kiran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a very nice property and I would recommend it. But with the room rates charged by the hotel, I would have not expected the mouldy smell in the elevator, and expected to be informed at the time of checking in that breakfast was included in the room charge - just a tad disappointing. Sorry, as I am not normally a complainer, but felt that our experience could have been a bit better.

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, impecable service, and convenience combined. Right at the Place de Armes plaza with Chrismas market at the door and walking distance to all landmarks and shopping mall next door. With dining options and amazing breakfast one doesn’t have to leave hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Gerald, DPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well managed. Also, a staff member, Alicia Soriano, helped us with multiple issues to make our stay more enjoyable.
Stayed 2 nights in Nov 2022

10/10 Excellent

Steve, kailua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was central to everything. The room was quiet and comfortable. The staff were attentive, kind and helpful. I enjoyed my stay. I wish the fitness center had heavy free hand weights but they had smaller weights and I made do. Overall super highly recommend and I’ll be coming here again.

10/10 Excellent

EJ

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved the property itself but area with fast food (McDonalds-Burger King) is a low point. Luxembourg overall is rather a boring city not really go for more than a one night layover- Food at restaurant was over touched in a typical Michean star way which gets so boring so quickly- good wine list.
Stayed 1 night in Oct 2022

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays we have had in 20 years of traveling, everything about this boutique hotel was excellent. Location and proximity, upscale accommodations and excellent customer service. I highly recommend to anyone visiting Luxembourg
Stayed 3 nights in Oct 2022

10/10 Excellent

Mee Mee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Scandinavian inspired concept
Stayed 1 night in Aug 2022

10/10 Excellent

Rea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious hotel in the heart of Luxembourg. Easily walkable distance to visit historical places. Every staff member at the hotel went above and beyond to make every guest’s stay memorable. I would highly recommend this hotel for your next and every stay while in Luxembourg
Stayed 1 night in Aug 2022

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel esta muy bien ubicado, frente a la Plaza de Armas Rodeado de tiendas , restaurantes y bares Es un area peatonal, por lo que se dificulta llegar en carro y estacionarlo, pero el personal del Hotel fue muy amable y servicial con este punto.
Stayed 3 nights in Jul 2022

10/10 Excellent

DAVID, houston

Stayed 1 night in Jul 2022

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Stay here for sure.
Stayed 1 night in Jul 2022

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
perfect location, interesting common areas, beautiful and spacious room, especially the bathroom.
Stayed 3 nights in Jun 2022

10/10 Excellent

Lowell, Bossier City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, knowledgeable and professional staff. I will certainly come again. We had the Prestige Suite the first time but won't need such a large room the next time and will downsize to a double room. The property is directly on the main square of town center and underground parking is 150m away. You can do a 2-day pub crawl at just the restaurants on the this one square, but then you'd miss out on all the other cool stuff that this compact town center has to offer.
Stayed 1 night in Jun 2022

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really well located within the old town. Probably second to none. We had a feature room which was spacious and tastefully furnished. You must try the cocktail bar; the attitude of all the staff was excellent.
Stayed 3 nights in May 2022

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful choice if you want to be on the square.
Fine hotel - clean, safe, very attractive room - and convenient to the popular city square.
Stayed 1 night in May 2022

10/10 Excellent

Rena A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Luxembourg
Great staff, nice restaurants, luxury rooms. Will be back!
Stayed 1 night in May 2022

10/10 Excellent

Jill

Stayed 2 nights in Mar 2022

10/10 Excellent

Brendon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and full of character
Stayed 1 night in Feb 2022

10/10 Excellent

Griselda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenience is that if you have a car , it needs to be park in another place. But the hotel is top of the top. Fantastic!
Stayed 2 nights in Jan 2022

10/10 Excellent

Deborah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

chistos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great service third time of staying and booked in again fri Febru ary so that says it all
Stayed 1 night in Dec 2021

10/10 Excellent

Roda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Other than parking, the hotel is excellent. It’s in the best location and hotel is clean and has great amenities.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in downtown Luxembourg
It was a wonderful stay. The staff were all very friendly and helpful, the room was beautiful and very clean, the services provided (laundry, etc.) were efficient and thorough. There's plenty of wonderful amenities in the room, and a lot of closet space. The bed was incredibly comfortable and the room was insulated very well, you couldn't tell you were right off a busy town square. I would highly recommend staying at this hotel.
Stayed 6 nights in Jul 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff, amazing restaurants!
Quite a welcome I received. Everyone was lovely from the frontdesk, to showing me my room, bringing my luggage quickly to my room. Someone showed me a map and a free walking tour, recommendations what to see and how to get there. My only disappointment was Cristallerie was closed on the days I was there but Pless did not disappoint either! Location was perfect, in the very center. Clean and comfortable. The only issue (if I had to be picky) was the thermostat was controlled by frontdesk. The only issue with this is I typically like the room colder at night. Everytime I wanted the temp changed, I had to let the frondesk know. The room size was fine, but may be on the smaller side if more than 1 person. Highly recommend!! Location, pleasant staff, great restaurants.
Stayed 1 night in Aug 2021