All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Have stayed numerous times. Great staff and convenient.
Michael
Stayed 1 night in May 2024
10/10 Excellent
Rocio Rodriguez
Apr 30, 2024
Rocio Rodriguez
Stayed 4 nights in Apr 2024
Response from Desiree on May 1, 2024
Hello Rocio,Thank you so much for taking the time to review Best Western Alderwood! We look forward to seeing you next the next time you are in the Lynnwood area.
Friendly staff. Convenient to seattle without seattle hotel prices
BARBARA
Stayed 1 night in Apr 2024
Response from Bianca from the Desk on Apr 30, 2024
Hi Barbara! Thank you so much for your review. We are so glad to hear you had a good experience with our staff. We pride ourselves on being close to Seattle while maintaining reasonable prices, and hope that next time we can make your 4 a 5!
Good price and room was clean. Lots of parking slots. Very reasonable pet fee. Free breakfast was superb for its price, with egg bacon and choco drink. Location feels safe, as I walk my dog around vicinity at night to pee, lots of grass areas as well.
Ace
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on Apr 29, 2024
Thank you Ace for your review! We hope to see you again soon!
The quality of the food was exceptional. Nice diversity and some quality brands. Always well stocked and kept clean.
Great location to do the sightseeing that we did.
Don
Stayed 6 nights in Apr 2024
Response from Best Western Alderwood on Apr 28, 2024
Hello Don, Thank you for taking the time to review Best Western Alderwood. I am so happy to hear that you enjoyed our complimentary hot breakfast buffet! I will be sure to pass your compliments along to our staff members.
I stayed on the 2nd floor and had a weird smell. One thing that drove a bit crazy was the bed. Right side bed looked like it got retucked in bc one side was very wrinkled n the other side was perfect. So looks like the bedding wasnt changed from b4.
eugene
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on Apr 29, 2024
Thank you for bringing this to our attention. We’re sorry you had a bad experience with the bed. We’ll strive to do better and pass it along to our maintenance department.
The property is very old, i have alergies and as soon as i entered the room my eyes started watering from the moldy/musty smell.
Bed sheets im hoping were clean but they were stained.
Front desk customer service was amazing, very helpful and accommodating.
Thank you so much for the front desk attendant.
Charmaine
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on Apr 24, 2024
Hello Charmaine, Thank you for taking the time to let us know how we are doing. I am sorry to hear about your allergies and how they were affected. I am happy to know that you received amazing customer service. I will pass your comments on to our head housekeeper. We hope you come back again to see our improvements.
6/10 Okay
Victoria
Apr 22, 2024
Disliked: Cleanliness
It’s too much traffic
Victoria
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on Apr 29, 2024
Sorry to hear that, we apologize for the inconvenience this may have caused you.
8/10 Good
Karen
Traveled with partner
Apr 21, 2024
Good
Karen
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on Apr 21, 2024
Hello Karen, Thank you for taking the time to review Best Western Alderwood. We hope you come back to see us again soon!
Staff was nice!! My room was easy to locate. The inside of my room was clean! The hot tub was super relaxing :) and breakfast was yummy! Recommend coming here
Liz
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on Apr 19, 2024
Thank you for staying with us, we hope you come back to see us again soon!
Thank you for staying with us we hope to see you again!!
8/10 Good
Kenneth
Traveled with family
Apr 16, 2024
Liked: Cleanliness, staff & service, amenities
The jacuzzi suites are awesome. Only complaint I have is that the jets are so loud they ask you not to use them after 10:00pm.
Kenneth
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on Apr 16, 2024
We apologize for the inconvenience this may have caused, unfortunately since they are very loud, we have to have them turn off by 10 due to other rooms nearby. Once again, we apologize for the inconvenience.
Great staff, price, and convenience. Bathroom not the cleanest.
Chel
Stayed 2 nights in Apr 2024
Response from Best Western Alderwood on Apr 16, 2024
Thank you for your feedback we sure do appreciate it, we will let the housekeeping department know to double check cleanest in bathrooms. We hope to see you again!
Response from Best Western Alderwood on Apr 13, 2024
Hello Anita, Thank you for taking the time to review Best Western Alderwood. I am so pleased to know that you enjoyed your stay. We look forward to welcoming you back the next time you are in the Lynwood, WA area.
Our toilet in room #110 wasnt working, didnt have hot water, the television was blurry and seemed to not work properly
Parmvir
Stayed 1 night in Apr 2024
Response from Best Western Alderwood on Apr 9, 2024
Thank you for letting us know this information. We are sorry to hear that we did not meet your expectations. We have fixed these issues and hope you come back again.
Response from Best Western Alderwood on Apr 1, 2024
Hello Michell, Thank you for taking the time to review Best Western Alderwood. I am happy to see that you enjoyed our property and how clean and convenient it is. I am also pleased to know that you enjoyed our friendly staff! We hope to see you again!
Beautiful hotel. Clean , comfortable and the breakfast was amazing!
Jaime
Stayed 2 nights in Mar 2024
Response from Best Western Alderwood on Apr 1, 2024
Hello Jaime, Thank you for taking the time to let us know how we are doing at Best Western Alderwood. I am so glad to know that you enjoyed your stay with us!
8/10 Good
Kenneth
Traveled with partner
Mar 25, 2024
Liked: Cleanliness, staff & service, amenities
Just a couple minutes off I-5 and there is plenty of restaurants and stores close by. Takes a few wrong turns to figure out the hallways.
Kenneth
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on Mar 26, 2024
Thank you for your review Kenneth. I hope you come back to see us again.
10/10 Excellent
Jessie
Traveled with family
Mar 25, 2024
The complimentary breakfast was much appreciated. Everyone who worked there was very nice. Thanks a lot.
Jessie
Stayed 4 nights in Mar 2024
Response from Best Western Alderwood on Mar 26, 2024
Thank you, Jessie for your review it is very important for us to make our guest feel comfortable, and at home away from home.
Building and facilities is old, super old. Super noisy you can hear people walking and turn on the water tap. Only advantage is the location
YongBiao
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on Mar 26, 2024
Thank you for your review. Yes, the building is an older building, and we are working on updating it. It does take allot of money for this. Last year the outside of the building was updated and this year we have started working on the inside. I do hope you plan another trip after this update to our hotel.
8/10 Good
Cris A
Mar 24, 2024
Liked: Staff & service, amenities
Overall the facility was great. The bathrooms need updating!
Cris A
Stayed 4 nights in Mar 2024
Response from Best Western Alderwood on Mar 24, 2024
Thank you for staying with us, we hope you enjoyed your stay
Arrived at 7:40. Didn't get checked in til 8:25. Felt very sorry for the lady who was working by herself. Was told we got the last room. The room is handy cap. The bathroom shower is not what we wanted. Then the room also has damages that i took pictures of with time and date stamp. I do not want to be charged for. Vey very unhappy for what i paid for. Thank god it is only for 1 night.
Jessica
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on Mar 26, 2024
Thank you for your review Jessica, I am sorry to hear that your stay wasn't up to your expectations. I do hope you will give us another chance of staying with us in the future. We have been very busy this month selling out almost every night and if we had another room to move you too we would've. Our guests satisfaction is very important to us here at Best Western Alderwood.
The surroundings were okay but the staff wasn’t that nice
Arthur
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 21, 2024
Hello Arthur. Sorry to hear your stay wasn't everything it could've been. We take criticism very seriously and I hope next time we can make your stay the perfect one.
Response from Best Western Alderwood on Mar 22, 2024
Hello Val,Thank you for taking the time to review Best Western Alderwood. We hope you come back to see us the next time you are in town.
8/10 Good
Paulina
Traveled with partner
Mar 19, 2024
Liked: Cleanliness, staff & service, amenities
Great overall. The pipes are loud though. When someone from another room showers, you can really hear the water running through the pipes. Not sure if it’s because we had the jet tub in our room but it woke us up in the middle of the night.
Paulina
Stayed 3 nights in Mar 2024
Response from Best Western Alderwood on Mar 21, 2024
Thank you for the review, sorry that you were woken up in the middle of the night. It sounds like your stay was good other than being woken up in the middle of night due to someone taking a shower.
Response from Best Western Alderwood on Mar 12, 2024
Hello Park,Thank you for taking the time to review Best Western Alderwood. I am happy to see that you enjoyed your stay. We hope you stay with us the next time you are in the Lynnwood, WA area.
8/10 Good
Himansh
Traveled with family
Mar 5, 2024
Liked: Cleanliness, staff & service, amenities
Morning breakfast is not that great. Staff were friendly.
Property is pretty old.
Himansh
Stayed 1 night in Mar 2024
Response from Best Western Alderwood on Mar 5, 2024
Hello Himansh, Thank you for taking the time to review Best Western Alderwood. I am glad to see that you enjoyed our friendly staff. We love having opportunities to improve our breakfast. I would love to hear from you with any suggestions. We hope you will come back to see us again!
This was a return visit and we would return again. Some stuff is kinda beat up but it’s all serviceable and the staff was great.
John
Stayed 3 nights in Feb 2024
Response from Best Western Alderwood on Mar 4, 2024
Hello John, Thank you for taking the time to review Best Western Alderwood. I am pleased to know that you enjoyed your stay and we look forward to seeing you again!
Response from Best Western Alderwood on Feb 28, 2024
Hello David, Thank you very much for your wonderful review of Best Western Alderwood. I am so happy to hear that you enjoyed our accommodating staff! I will be sure to pass your compliments along to the rest of the staff. We hope to welcome you back the next time you are in the Lynnwood, WA area.