Ratings based on 278 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by judith

Dissapointed

Posted Aug 21, 2017 on Hotels
We were given room 68 it smelled of damp was below ground level and not clean.We were given room 24 in the hotel and whilst it was'nt damp it wasn't clean either.Both rooms needed painted with scruffy carpet and marked walls. The radiator was full of dust. The hoover either doesnt work properly or they were'nt actually hoovered. At £149 I think this is unacceptable..Neither room bore any resemblance to those on the website.We were told that those were the renovated rooms! Toiletries are available for an extra charge and pool towels require a refundable deposit incredible at those prices.Reviews seem to differ greatly but a theme re occurs where management keeps saying that people only need to ask them to be moved but the point is these rooms are not acceptable and should not be allocated in the first place unless told about them or at a reduced rate. The owner was in a meeting for the afternoon when we checked in.The public rooms are nice and breakfast was fine.This hotel caters well for kids (we had two with us) so well done there. It's close to the beach and shops and restaurants. Renovation work is going on but the middle of the summer seems a poor time to do it.
3 out of 5
by A verified traveler from northwich, cheshire

disappointing.

Posted Aug 11, 2017
booked one nights stay for the lytham festival. hotel was busy, nowhere to park. we were allocated a room in what they call the annex. it's basically extra rooms in a few giant portacabins at the back. the exterior looks depressing, the inside isn't much better. very thin walls. bathroom was tatty. 2 very small bars of soap in there-for the money i'd expect at least some shower gel. all in all, very disappointing. very overpriced.
5 out of 5
by Eileen

Nice hotel

Posted Jul 23, 2017 on Hotels
Lovely hotel in ideal location
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017 on Ebookers
Well positioned. Good clean rooms. Food very good. Pool and bar well run. This hotel caters for children well however when they are running around between rooms and bars this is not everybodies way of a relaxing break.
2 out of 5
by Mrs Jean

family get together

Posted Jul 15, 2017 on Hotels
Stay was spoilt by children playing running around after 1030pm at night so bad we went out at night rather than stay at hotel parents did not control their children.
5 out of 5
by Stanley

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 28, 2017 on Hotels
4 out of 5
by kevin

This traveler left a rating score only Posted Jun 25, 2017 on Hotels
5 out of 5
by susan

faultless

Posted Jun 5, 2017 on Hotels
Absolutely wonderful stay, clean friendly wonderful breakfast, got upgrade to deluxe sea view room when receptionist heard we had just got engaged
4 out of 5
Recommended
for Everyone
by A verified traveler from Fife

Nice hotel for families

Posted May 16, 2017
Pros: Location! And staff.
Cons: I think they already know as renovations are underway.
Location: St Anne's is a fairly quiet location and level. Enough to do for families with young children. Pier with amusements, miles of beach, boating pond etc.
Hotel is undergoing some renovations. Staff were pleasant and helpful. Breakfast excellent. We didn't use swimming pool this time so can't comment.