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Reviews of Best Western Plus Lytle Inn & Suites

2.5 out of 5
Best Western Plus Lytle Inn & Suites
19876 I 35 S, Lytle, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 577 reviews" "
Rating 8 - Good. 135 out of 577 reviews" "
Rating 6 - Okay. 41 out of 577 reviews" "
Rating 4 - Poor. 24 out of 577 reviews" "
Rating 2 - Terrible. 40 out of 577 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Erika, Arlington

Traveled with family
Liked: Staff & service
Disliked: Amenities
I stayed for two nights & the employees were great! However the pool was dirty & the hot tub did not work. This property is not that old so I’m not sure what was goin on. But maintenance seems to be an issue.
Stayed 2 nights in May 2024

8/10 Good

Stephanie, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Apr 2024

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for several days due to emergency situation. Staff was friendly and assisting, and they were very empathetic to the situation and we were very appreciative.
Stayed 2 nights in Apr 2024

6/10 Okay

michael

Stayed 2 nights in Apr 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was fine. We didn't have enough towels and getting more was a challenge. The tissue box literally had one tissue that was positioned for decoration. It also seemed like the AC would reset in during the night so it was warmer in the morning than what the room was set for at night.
Stayed 2 nights in Apr 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.Please consider staying with us again so that we can have another chance to provide you with superior service. Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great!
Stayed 1 night in Apr 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Staff was the best !!
Stayed 2 nights in Apr 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and just what I needed for an overnight stay before moving on in the morning
Stayed 1 night in Apr 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
excelent option to take a rest in the middle of a trip
Stayed 1 night in Apr 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

6/10 Okay

Wyatt

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean, but the amenities such as the pool were dirty.. the employee said that it was because they just painted the bottom but it was algae green spots on the bottom and a bunch of bugs floating in the pool. (It was an indoor pool)
Stayed 1 night in Apr 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.Please consider staying with us again so that we can have another chance to provide you with superior service.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Blanca

Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 1 night in Mar 2024
Response from JoAnn on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suit

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 2 nights in Feb 2024
Response from JoAnn on Mar 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Samantha Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!
Stayed 1 night in Feb 2024
Response from JoAnn on Mar 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room and facilities were nice.
Stayed 2 nights in Feb 2024
Response from JoAnn on Mar 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this Best Western several times and have never had a negative experience. The staff is friendly and the rooms/public areas are always clean.
Stayed 3 nights in Feb 2024
Response from JoAnn on Mar 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Harold

Stayed 1 night in Feb 2024
Response from JoAnn on Mar 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Roxanne

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again and recommend everything was perfect and very clean and updated and convenient to where I needed to go the next day
Stayed 1 night in Feb 2024
Response from JoAnn on Mar 13, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JoAnn on Feb 5, 2024
Charles, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was ok, not particularly extraordinary. Sometimes I had to wait for a while to get stuff like eggs, waffle batter, etc. There was usually one person only trying to keep the breakfast dining room running even though there were 15-20 guests there. Beware of the location. There is not really much around it and San Antonio is still a good 20 minute drive away.
Stayed 4 nights in Dec 2023
Response from JoAnn on Jan 18, 2024
Jorge,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Jose J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from JoAnn on Jan 18, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and continental breakfast. Courteous staff. Clean facility. Dining options not too far away. Only about a 5 minute drive.
Stayed 2 nights in Dec 2023
Response from JoAnn on Jan 18, 2024
David,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Rajanikanth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JoAnn on Jan 18, 2024
Rajanikanth,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Eliseba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JoAnn on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

2/10 Terrible

Abraham

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from JoAnn on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Leann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re: great visit
Great stay and experience.
Stayed 1 night in Dec 2023
Response from JoAnn on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2023
Response from JoAnn on Feb 5, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, fast and efficient. We were in a room and resting right away.
Stayed 1 night in Dec 2023
Response from JoAnn on Feb 5, 2024
Lourdes,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, amenities
Nice and clean
Stayed 1 night in Dec 2023

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, amenities
Breakfast hours should be extended to 10am.
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraudulent Hotel
We drove to Texas from Florida to move into our new home and needed a place to stay the night before closing. We searched "pet friendly" hotels on hotels.com because our family pet, "Tuesday" the dog, was with us. Best Western was the closest hotel and very specifically highlighted the fact that it was pet friendly. When we arrived and went to check-in, they informed us that the hotel was in fact NOT pet friendly. No big deal, BUT, the hotel refused to refund us our money, roughly $130. We called hotels.com AND the hotel several times, both playing the "blame game" on each other, ultimately landing on the fact that the decision was up to the hotel and they firmly refused, even though we were never able to check-in and had only booked the hotel 10-15 mins prior to arriving (meaning that we did not prevent them from selling the room to anyone else and then cancel last min). I screenshotted the hotel description reflecting that it was pet friendly (on hotels.com) and disputed the charge with my bank. Absolutely TERRIBLE customer service here. Pretty disappointing being that they were one of the newer hotels in Lytle. I would suggest renting an airbnb instead.
Stayed 1 night in Oct 2023

10/10 Excellent

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked out great
Flew in to buy a car from someone living in Natalia as recommended by them. Probably the nicest place to stay within 30 miles. Front desk staff was nice, room was clean, as always, good breakfast. thanks.
Stayed 2 nights in Nov 2023

6/10 Okay

Enoch

Stayed 1 night in Oct 2023

4/10 Poor

Stacey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Front Desk needs training on customer service!
I reserved two rooms. One room with two queen beds had a stain and hair on the sheets. The lady at the front desk was extremely rude on check in to my team. She asked for a credit card for a $200 incidental charge. When they asked why this was such a high amount, she refused to answer them. She never told them the Wi-Fi password, or what time breakfast was served. Not a warm welcome.
Stayed 1 night in Sep 2023

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good to go and visit family, it was not to far from where we needed to go.
Stayed 2 nights in Sep 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and peaceful, no one messed with our truck or trailer or equipment, would absolutely stay again
Stayed 1 night in Sep 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Carlos

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lady in front desk
Stayed 2 nights in Sep 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little getaway
It was quite, the gentleman who I came into contact with at breakfast was an older man who was super friendly. Everything was nice, room was clean, the blanket was cozy and just a nice area. They also had a lot of channels for the tv which came in handy winding down in the evenings.
Stayed 3 nights in Aug 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good however breakfast ends at 09:00 even on the weekend. Staff friendly enough, very clean looks brand new
Stayed 1 night in Aug 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Nice place. Fairly new. Friendly staff. Breakfast was excellent. Good fast food and grocery nearby.
Stayed 1 night in Aug 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from JoAnn on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,JoAnn GuerraGeneral ManagerBest Western Plus Lytle Inn & Suites