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Reviews of AC Hotel Recoletos by Marriott

4 out of 5
AC Hotel Recoletos by Marriott
Calle de Recoletos, 18, Madrid, Madrid

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 257 reviews" "
Rating 8 - Good. 98 out of 257 reviews" "
Rating 6 - Okay. 11 out of 257 reviews" "
Rating 4 - Poor. 2 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ML on Nov 23, 2023
Thanks for your time to answer this review! It was a pleasure You stay with us.

10/10 Excellent

Milady E., miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean and nice staff
Stayed 1 night in Oct 2023
Response from ML on Nov 23, 2023
Thanks for take your time for this survey!It was a pleasure You stay with Us!

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Monica on Sep 25, 2023
Dear guest Paola,Thanks for your opinion, this is very important for us.Best regards,

10/10 Excellent

Richard, Colorado Springs

Stayed 3 nights in Jul 2023

10/10 Excellent

Isabela

Stayed 4 nights in Jul 2023

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located - a little on the edges of Madrid. Still walkable. Many cafes around the area which makes for a relaxing afternoon after a tour. Would prefer a smaller menu for breakfast as I am not a buffet person at that hour of the morning or the ability to order say a coffee and pastry. Rooms were very nice, beds comfortable overall excellent choice for our stay in Madrid. Front desk staff very helpful and very accommodating. Hasta!!
Stayed 4 nights in Apr 2023

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bright, modern looking hotel. Decent breakfast options. Small gym. Reasonable sized room. Great location for restaurants and cafes. Near to metro station. Some noise at night from refuse collection and late leavers from local nightclub.
Stayed 3 nights in Mar 2023

10/10 Excellent

Tracy

Stayed 1 night in Mar 2023

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and excellent service…..loved it!

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful location.
Stayed 1 night in Nov 2022

10/10 Excellent

Dolores, Guayaquil

Stayed 1 night in Nov 2022
Response from ML on Nov 23, 2023
Thanks for take your time for this survey!It was a pleasure You stay with Us!

10/10 Excellent

María E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located boutique hotel
Very friendly boutique hotel in Recoletos centrally located. The rooms are very confortable.
Stayed 3 nights in Oct 2022

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2022
Response from Monica Laloma on Oct 14, 2022
Dear guest Jennifer, Thanks for contacting us! We are pleased about you review, I will share with the team. It is very nice to read this kind of words Please, feel free to contact us again for any other inquiry.Kind regards,Monica LalomaFront desk manager

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to our next visit!
Our stay was amazing and we were so sad to leave. The front desk reps were welcoming and extremely helpful. This location was perfect! It's close to everything - within walking distance of stores, restaurants, sites and nightlife! I highly recommend this hotel.
Stayed 3 nights in Sep 2022
Response from Monica Laloma on Oct 14, 2022
dear guest Marva,On behalf of the entire hotel team, I want to thank you for sharing about your last stay! Your feedback has been shared with all the staff .Once again, I appreciate you taking the time to share your feedback. Thanks for your trust!Please, feel free to contact us for any other inquiry.Kind regards,Monica LalomaFront desk manager

10/10 Excellent

Nick

Stayed 7 nights in Aug 2022

6/10 Okay

Agustin O

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel la atencion es exelente por parte del personal de todas las areas
Stayed 2 nights in Aug 2022

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and excellent service
Stayed 6 nights in Jun 2022

10/10 Excellent

Gerald

Stayed 6 nights in Jun 2022

10/10 Excellent

mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location
Stayed 5 nights in May 2022

10/10 Excellent

peggy

Stayed 3 nights in May 2022

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location , very clean quiet street … great friendly staff and delicious breakfast !!
Stayed 1 night in Apr 2022

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Francisco

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Mehran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by Lidia at the front desk when we checked in. Throughout our stay, Lidia was amazing! Extremely helpful, super pleasant, and she did so much to make our stay beyond enjoyable! The hotel is in a great location and the room was very comfortable and modern. The staff serving breakfast were also very nice and pleasantly helpful.
Stayed 2 nights in Dec 2021
Response from Monica Front desk manager on Jan 20, 2022
Dear Mehran, Thanks for share with us your experience at the hotel! It is a pleasure to receive this kind of comments from our guests. I will share with all the staff. Kind regards, Monica Laloma

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and quite well priced
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
La mejor ubicación, habitación pequeña, no bueno el desayuno!!!!!
Stayed 2 nights in May 2021

8/10 Good

HAMANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was good
Stayed 5 nights in Feb 2020

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
can’t beat the location
Stayed 2 nights in Dec 2019

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, at a good price
great location! plenty of restaurants and bars close by and walking distance to 3 national museums.
Stayed 1 night in Oct 2019

8/10 Good

mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, small hotel but fulfills the task.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Alexander, Miami. Fl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and clean. The room was comfortable and clean. The staff was friendly and professional.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent location and spacious room. Very nice!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, quick ride from airport and close to main attractions
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

yasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central hotel
Clean and comfortable business hotel. Location is excellent. Only downside - Wooden floors in the bathroom are possibly dangerous as you could easily slip.
Stayed 4 nights in Apr 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very Nice and clean hotel. Very helpful staff. And it’s located in a nice area.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Hotel pequeno super bien ubicado Las habitaciones nuevas y el equipo bastante agradable
Stayed 5 nights in Jan 2019

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cordial staff, great location and comfortable room.
Stayed 7 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, in good shape and had all of the amenities that you would need. It's located close to plenty of restaurants. The neighborhood is clean and quiet. I would recommend this hotel.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Carlos I

Great three night stay in Madrid. The location of this hotel is ideal
Stayed 2 nights in Sep 2018

10/10 Excellent

Olga, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent service
Stayed 2 nights in Aug 2018

10/10 Excellent

Lillianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Wonderful boutique hotel, perfect for the couple who wants to be in an upscale area with 10-15 min walking access to the city center. The staff were wonderful and the room/hotel was very clean and very comfortable. I would come back to this hotel again, if I visit Madrid again. Thank you!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gabi’s list
Excelente ubicación en El Barrio más bonito de Madrid, el hotel es pequeño y el servicio es muy bueno. Todo esta muy limpio.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018