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Mandarin Oriental Ritz, Madrid

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Luxury
5.0 star property
9.8

Exceptional

Madrid grandeur beneath a glass canopy

At Mandarin Oriental Ritz, Madrid, Belle Époque elegance meets a calm, contemporary polish, from the lobby’s leaf-like ceiling sculpture to a signature fresh floral scent in the air. Daylight pours through the restored glass ceiling of Palm Court, while the underground spa and indoor pool glow with sandstone, chandeliers, and a cocooning sense of quiet.

  • Michelin-starred dining

    Deessa offers two tasting menus overseen by chef Quique Dacosta.

  • Constellation-lit indoor pool

    White marble laps beneath an illuminated ceiling inspired by Madrid skies.

  • Golden Triangle of Art address

    Stay opposite Prado and Thyssen-Bornemisza, steps from Retiro Park.

Amenities

  • Afternoon Tea under Palm Court’s canopy
  • Intimate eight-seat Champagne Bar tastings
  • Pictura cocktail bar with summer terrace
  • 24-hour fitness center with Technogym machines
  • Vitality Pool, sensation showers, coed steam room
  • Guided eBike tours to key monuments
These property details are summarized by AI

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Twin Room

A bed with white linens and a single beige pillow, a black textured headboard, and a gold pendant light.

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, two bedside lamps, a nightstand with a clock, and a vase with flowers.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe King Room

A four-poster bed with a dark headboard, a bedside table with a lamp, a chair, and a desk with a lamp.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A grand building with ornate black gates, a central entrance, and a well-maintained garden.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Accessible

A well-appointed bedroom with a large bed, bedside tables, a bench, and a view of the outdoors.

Superior Room, 1 King Bed, Accessible

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Deluxe Room, 1 King Bed, Garden View

  • Garden view
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

A hotel room with two beds, a sitting area, a dining table, and a view of the city.

Deluxe Twin Room, Garden View

  • Garden view
  • 402 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Prado View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Deluxe Room, 1 King Bed (Prado View)

  • City view
  • 402 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Prado View)

A hotel room with a bed, a chair, a table with a lamp, a picture on the wall, and a window with curtains.

Deluxe Twin Room (Prado View)

  • City view
  • 402 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 882 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

A spacious bedroom with a large bed, a bedside table, a desk, and a television.

Two Bedroom Family Suite

  • 882 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Three Bedroom Grand Suite

A luxurious living room with a round table, elegant chairs, and a chandelier.

Three Bedroom Grand Suite

  • City view
  • 1751 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, King)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, King)

  • City view
  • 1242 sq ft
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, Twin)

A spacious bedroom with a large bed, a nightstand with a lamp, a bedside table with a book, and a view of the outdoors through a large window.

Suite, 2 Bedrooms (Park, Twin)

  • City view
  • 1242 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Turret)

A luxurious living room with a round table, elegant chairs, and a chandelier.

Suite, 2 Bedrooms (Turret)

  • City view
  • 1349 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Jerónimos, a neighborhood in Madrid, Mandarin Oriental Ritz, Madrid is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • A historic building with classical architecture, a well-maintained lawn, and a statue.
    National Prado Museum
    3 min walk - 0.2 miles
  • An art gallery with a large classical painting on the left wall and several smaller framed artworks on the right.
    Thyssen-Bornemisza National Museum
    3 min walk - 0.2 miles
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    5 min walk - 0.3 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    5 min walk - 0.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.5 miles

Getting around

  • Banco de Espana Station
    6 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • Café Prado
    5 min walk
  • Starbucks
    3 min walk
  • Ritz Garden
    1 min walk
  • VIPS
    4 min walk
  • Faborit
    4 min walk

About this property

Mandarin Oriental Ritz, Madrid

  • Luxury boutique hotel in the business district
  • Located close to Gran Via and El Retiro Park, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a body treatment, and a body wrap at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free valet parking, plus self parking (surcharge)
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • Express check-out, express check-in, and supervised childcare (surcharge)
  • Room features
  • All 153 individually furnished rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with children's robes and free toiletries
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free valet parking on site
  • Uncovered self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 62 for adults and EUR 35 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champagne Bar
  • Gastronomic restaurant
  • Palm Court
  • The Ritz Bar
  • The Ritz Garden

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1910
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for EUR 132.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 62 for adults and EUR 35 for children
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 6)
  • Uncovered self parking fee: EUR 30 per day
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on Aug 20, 2026 start from $704, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Check-out is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 215 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

This family-friendly Madrid hotel is located in the historical district, within a 5-minute walk of Paseo del Prado and National Prado Museum. El Retiro Park and Gran Via are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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